Are you having issues? Provide feedback to Merge Dragons! by selecting the option you are having issues with.
by Granny Gamester 2 months ago
The game will not entirely load in. I have all the spaces with spinning load icons. The game just filled all the empty spaces with the spinning icon with me even playing! I can't place anything or do anything with the game! I don't want to lose my weekly reward for tomorrow. Help!!
by Paul Seymour 6 months ago
the screen drag , sell and info icons on screen are missing in the game since the new update on the 29th. please rectify issue. the expand triangle in left bottom missing and screen-lock right bottom missing.
by Wendy 9 months ago
No daily gems ( still got 10 days left) Game in continuous play mode so field of play completely cluttered
by Ruby 9 months ago
Android App tries to load but keeps crashing. Tried to clear cache , force stop app, restart device, close all other app, disconnected Wi-Fi and tried with Wi-Fi. App is up to date. Still won’t load
by kaya 10 months ago
the app keeps crashing
by Kelly Giles 11 months ago
No events are working. Says it can't find the internet but my fire is connected and everything else on my fire works
by Khymera 1 year ago
Crashed during an event and will not reload as long as the device is attached to the internet. I’ve followed nearly all the recommended steps, to no avail. This happened a few months ago and I wound up having to delete the game entirely and reinstall it, thereby wiping out a few years’ worth of progress. If I have to do that again, I’m not going to re-upload.
by Randall Bancroft 1 year ago
Game won’t load for two weeks, gets stuck halfway.
by William Brannelly 1 year ago
The game starts to load and then shuts down. It will not load for the past two weeks!
by Beth 1 year ago
Cannot open app if connected to Internet. Will start to load then take me back to my home screen.
by Karla 1 year ago
Can’t open app.
by Jazz 1 year ago
Event not loading, keep bringing me back to the world map
by Donni Northey 1 year ago
App won't load. Gets 50% loaded then gets stuck. Tried os update, app update, Uninstall and reinstall and restart. All same results.
by Will 1 year ago
Cannot update, also cannot purchase gems.
by Barbara tait 1 year ago
My game has been frozen on the bonus game for two days now. I have restarted my iPad several times after completely closing the app
by Alicia 1 year ago
The game stopped working properly around 3pm EST on 17 Sept 2022. The game attempts to load, but after a few seconds on the "home" or "world map" page, it closes down again. The screen will not allow you to tap anything, thus you cannot reconnect to cloud to make certain game is up to date.
by Carl-Fredrik Sørensen 1 year ago
The game stopped working properly yesterday around 4pm. It is loading again, but after a few seconds close down. It comes into the world map, but then freeze and then the app closes down.
by Bibi Ramcharan 1 year ago
My game was updated September 1 2022 and says New Version Available then says update now when I press on update nothing happens and I can get access to my game which I love to play
by Melanie 1 year ago
Game will work while offline but when try to play online to do the event the game crashes.
by Lynne Normansell 1 year ago
Merge dragons not loading and just going off back to Home Screen on iPad. Tried to update app but got current version already and also shutdown and restarted iPad. Still not working x
by Nikki Hawk 1 year ago
Have 5 lvl 3 fire dragons yet it just says merge 3 on four of them and some kind of clock thong on the fifth
by Melissa 1 year ago
Game freezes and crashes within seconds of opening for last 12 hours
by Brian Fairchild 1 year ago
Says connection issue, but my connection is fine. Convenient, since a new event has started. These guys are unreliable at best.
by Mary Schanz 1 year ago
No event. Tech problem msg when looking for mail or den
Our users are reporting that there are currently problems with Merge Dragons! .
If you're having problems with Merge Dragons! too, the games' servers might be overloaded, down or unreachable because of a network problem, outages or server maintenance is in progress. Here are some fixes to debugg Merge Dragons! and solve the Merge Dragons! not working issue:
Choose your device: