Is Candy Crush Saga Down?

Start playing Candy Crush Saga today – a legendary puzzle game loved by millions of players around the world. With over a trillion levels played, this sweet match 3 puzzle game is one of the most popular mobile games of all time! Switch and match Candies in this tasty puzzle adventure to progress to the next level for that sweet winning feeling! Solve puzzles with quick thinking and smart moves, and be

I have a problem with Candy Crush Saga game

Are you having issues? Provide feedback to Candy Crush Saga by selecting the option you are having issues with.

Something else...

User reports:
Site has problems

User reports 44

Candy Crush Saga problems reported in the last 24 hours

24 hour clock

Most reported problems

Not Working

59.1%

Server Connection

22.7%

13.6%

Game Play

4.5%

How to Solve Candy Crush Saga Down or Outage Issues

Our users are reporting that there are currently problems with Candy Crush Saga game.

If you're having problems with Candy Crush Saga too, the games' servers might be overloaded, down or unreachable because of a network problem, outages or server maintenance is in progress.

To solve the issue, here are some things you can do to debugg the Candy Crush Saga game app and solve the Candy Crush Saga game not working issue:

Choose your device:

Solve Candy Crush Saga not working, has errors, is down or unresponsive, has black/white screen on Android:

These fixes listed below work for all common Candy Crush Saga game on Android issues from White/Black screen on Candy Crush Saga to Candy Crush Saga network issues to Candy Crush Saga game crashing/not working/displaying an error message. Let's get started solving these issues:

Clear Candy Crush Saga Cache and Data on Your Android: Resolve stubborn game performance issues by clearing Candy Crush Saga cache and app data. Note: Clearing the app's data restores the app to its default settings and clears all stored app data.This includes settings like parental controls, account login, etc. Follow these steps:
1. From the device's home screen, tap the Menu button on your device.
2. Select Settings >> Apps.
3. Locate "Candy Crush Saga" from your list of apps.
4. Select Storage >> Clear Data.
When you relaunch the app, reset any settings you had previously.

Update Candy Crush Saga to the Latest Version:
1. Open the Playstore app.
2. Search for "Candy Crush Saga", and open it's detail page.
3. If an update is available, an Update option displays. Click it.

Uninstall and reinstall the Candy Crush Saga app: If clearing the cache and updating the app to the latest version didn't work, you may need to start afresh. Sometimes, the Candy Crush Saga black screen problem could result from the app's incompatibility and other reasons. Here is how to uninstall and reinstall Candy Crush Saga:
1. Go to the Play Store
2. Search for "Candy Crush Saga" and click the official Candy Crush Saga app from the result.
3. Tap Uninstall to remove it from your phone.
4. Once removed, tap the Install (or Update) button to reinstall it.

Fix Candy Crush Saga hanging on Android: If your phone is hanging, you might be running way too many apps than what your device can handle. If you notice that your phone was not running well before the Candy Crush Saga game started hanging, try the following:
1. Close all running apps
2. Free up your phone storage
3. Uninstall obsolete and bad apps
4. Avoid heavy background tasks if your android phone can’t handle them at once.

Solve Candy Crush Saga not working on Iphone, has errors, down, has black/white screen on IOS:

These fixes listed below work for all common Candy Crush Saga issues on iphone like White/Black iphone screen on Candy Crush Saga; network issues; game crashing/not working/displaying an error message. Let's get started solving these issues on iphone:

Quit and restart the app: If it's a minor issue that’s causing Candy Crush Saga to crash, a quick restart on the Candy Crush Saga app itself could be the remedy you seek. Try it.

Reboot your iPhone: If restarting Candy Crush Saga doesn’t work, then you can reset/restart your iphone instead. This should help clear any minor glitches in the iphone system.

Reset network settings. Online games like the Candy Crush Saga require stable Internet connection to stay connected to the server. Performing a network settings reset can help especially if the Candy Crush Saga crashing issue has something to do with network connectivity errors like bad or unstable Internet connection. Follow these steps to reset your network settings:
1. Open Settings from the iphone Home screen.
2. Click General >> Reset.
3. Select the option to Reset network settings (This will reset your current network configurations and restore the default values. Your Wi-Fi networks and server settings will also be deleted.
4. If prompted, enter your device passcode).
5. Click the option to confirm network settings reset.

Uninstall and reinstall the app: Uninstalling Candy Crush Saga from your iPhone will clear the game's cache and data. This will also delete any temporary files and data that might have crashed or were corrupted. Here's how to do it:
1. Click and hold on the Candy Crush Saga icon or any icon from the Home screen for a few seconds.
2. When the icons begin to jiggle, tap the X on the corner of the Candy Crush Saga app icon. Doing so will delete or uninstall Candy Crush Saga from your device.
3. Click Delete to confirm action.
Other options: Contact Candy Crush Saga Customer Support using the options provided here.

Safety

Is Candy Crush Saga safe?

Yes Candy Crush Saga is Safe according to Google Safe Browsing

Candy Crush Saga not working? Report a problem you're having

First Name *

Your E-mail *

Your Name *

Explain the problems are you having *

Game Excerpt

Candy Crush Saga, Is Candy Crush Saga game Down? Is Candy Crush Saga Down?

Game description

Start playing Candy Crush Saga today – a legendary puzzle game loved by millions of players around the world.

With over a trillion levels played, this sweet match 3 puzzle game is one of the most popular mobile games of all time!

Switch and match Candies in this tasty puzzle adventure to progress to the next level for that sweet winning feeling! Solve puzzles with quick thinking and smart moves, and be rewarded with delicious rainbow-colored cascades and tasty candy combos!

Plan your moves by matching 3 or more candies in a row, using boosters wisely in order to overcome those extra sticky puzzles! Blast the chocolate and collect sweet candy across thousands of levels, guaranteed to have you craving more!

Candy Crush Saga features:

THE GAME THAT KEEPS YOU CRAVING MORE
Thousands of the best levels and puzzles in the Candy Kingdom and with more added every 2 weeks your sugar fix is never far away! 

MANY WAYS TO WIN REWARDS
Check back daily and spin the Daily Booster Wheel to receiv...