Is Merge Mansion Down?

I am having several problems with this game… I am unable to buy crystals, or buy grandmas chache, and the game keeps crashing.

The game is not opening after last update. (IOs)

Tasks tab triggers a crash every time. Months old crashing problem became worse last ten days. The game is unplayable and utterly frustrating.

When I switch from main play grid to the task board I am kicked out—every time.

Crashing when going into Yasks to complete

I am able to play on the main board but it crashes when I try to open other tabs

Game crashes every time I try to complete tasks or randomly every few minutes.

On ipad. Since last release, crashes every few minutes, every time i claim a reward or try and navigate to shop

Merge mansion is crashing constantly. Can't swap between tabs in the game, can't finish tasks, everything triggers a crash. It's nearly unplayable and very annoying.

Constantly crashing, started a few weeks ago and has gradually got more frequent to the point where I cannot play for more than a minute. I’ve enjoyed this game but unless there is a fix soon, I’ll probably just delete it.

Nearly every time I switch screens it crashes. If I don’t do anything or don’t switch screens, mostly it works. I tried rebooting my device—no luck.

Constant random crashing

For the last 6 hours or so, every time I go to complete a task, the game closes. I open the game again, it reloads, and again, as soon as I hit the button to complete a game task, it goes to the area I’m working on and soon as I hit the Complete button, the game closes, over and over and over again. It’s also randomly shutting down at other times.

The game kept cutting out and so I eventually deleted it & tried to reload. It keeps telling me that the game is no longer available. Why?

App closes every time game play moves to game map

After new update game has become slow, lagging.

Just not loading. Stay's at 0%.

Stuck in conservatory at 71% Keep collecting the stuff I need to continue but stays at 71%

Since the precious update I can no longer open the app. It says at 50% and that's it.. I am with my fb account and I do not use google😭😭😭

Since update off today not possible to retrieve the yarn! Can this be solved please. Many thanks in advance. With kind regards,

Mouths are not giving yarn, can’t do tasks.

I cannot scroll down in the “Trade” area to see all the trades I need to make. I have a photo but cannot attach it.

Si apre,poi si blocca e si chiude,ormai è un'anomalia che va avanti così......

Keeps crashing, will load to garage then closes. This has been going on for several months. I liked the game but this is so frustrating!

It’s going to half way then stopping I waited a few minutes before and it still didn’t work

Merge mansion will start loading then go blank and back to screen to relaunch game. Samsung Android device

MM does not want to load. If it loads, it goes back of or screen goes black. Playing on Samsung Tablet.

Wont update . Just spins .

Telling me to download an update. When in App Store none available and game won’t open

Hello. I have a problem. Example- peony flower doesn’t provide water drops. Even I pushe on the flower I get nothing. The same with lantern, vases, trees.

The app is down for a whole day now. When is the maintenance done?

Certain bits aren’t working. Like task button.

Merge mansion loads to 95% and then reloads and repeats process. Need a fix please

Trying to play game, stuck at game loading. Hits 50% and stops. Has been a 24-hour issue. What gives?

Trying to play game, stuck at game loading. Hits 50% and stops. Has been a 24-hour issue. What gives?

When opening Stores or To Do List from playing field cannot go back to playing field. Problem sine last update 3rd May 2023

I've unlocked the casey & skatie event but it will not let me play.

Game is refusing to finish loading. Every time it gets to 95%, it stops and kicks me out. I have restarted and that didn't help. I uninstalled and then reinstalled and it key me play. The next tine I tried it did the same thing again. I can't keep uninstalling every day. I pay quite a bit to play this game. I'd like it fixed

Connection lost

Items like tool box are drained too fast, much faster than before

Game won't load.

Game only loads to 50%. Connection error 1315

I was working on merging tiles for the mosaic which takes a lot of time so it is very satisfying when you get level it up. I had two level 8 mosaics items and when I merged them together it did not level up to level 9 the item stayed at level 8😭 This is the first time this has happened to me. I had been holding on to those pieces so I know it should be at level 9 now but isn’t.

Hello. Merge Mansion game keeps asking ne to reconnect. It's the only game that does this, and the problem started this month.

Game will not not download since the latest update

merge mansion not up dating in play store just says something went wrong try again

The shop won't load even though i am well past level 8. Message is "Store initialisation not completed yet. Please try again in a few minutes" But it hasn't worked in weeks.

Game won’t download/update past 8%mark

Won't download "in game content" past 8%.

Merge mansion not loading at all. Says “network error”

The game keeps on restarting and saying error. I reset the game and lost everything started by to 1. It is still doing the same

As many people reported, the latest update introduced an issue of bubble without coins. I reported this through chat and the reply is as follows. It looks they are living in paradise. ——— Hello there. Thanks for playing and reaching out to us! We are currently trying a couple of new things in Merge Mansion to see if these changes make the game more enjoyable for players. You see, coins that appeared after a Bubble disappeared were like a reward since we had to wait for each Bubble that was taking up space on our boards to disappear, but right now a Dismiss button has been introduced so that we don't need to wait for a Bubble to disappear, simply by tapping on the Dismiss button. That is why these differences exist as we prefer to try changes with smaller groups of players first before then deciding if we'd want to introduce the changes to all players. Let us know if you have any questions or feedback. Cheers, Ily

Christmas event not showing tasks

Your latest maintenance, now doesn’t give you money once the bubble bursts, so what’s point having them and waiting the time for them to burst. I know you can purchase the item in the bubble but previous if you didn’t want it at least you go money. Don’t like this change and has put me off the game.

Hi, I can’t enter the game. It was saying site under maintenance, but now it says update and when it takes me to the App Store it doesn’t say update it says get the game. Thanks

Bubbles with coins just disappear totally!

Pengebobler forsvinner bare

Coins in bubbles just disappears

Unable to start. Server under maintenance for 3 hours now.

Cannot login as keeps saying server under maintenance. Has been happening all morning 😔

Christmas Event not showing tasks

Christmas holiday event not able to collect prizes.

Removed app now bugs with app reappearing and upside down

Not receiving rewards in Thanksgiving game although I have earned them. Received items until lvl 6, thereafter nothing. Have reached lvl 13 now, so no rewards at all between lvl 7-13 so far…

I have the problem that I can't merge sixes, as said in the internet forum:"If you have started playing the Ignatius event before the update you will notice that Number 6 and above can not be merged. We have made some changes on this so please contact our support team through the in-game settings and we will be able to End the current event for you and provide you compensation for the inconvenience. When you start the event again, everything will be working as expected." My player number is 9dXxZCMR3A Could you please repair the game and send me the foreseen compensations? Thank you for your support

Update not loading through play store, saying something went wrong

Error code 1331 Can’t open game

Error 1331 over here. Can’t open the game

Every time I open the game it says: 1331 - Connection lost

Network error code 1331 after server maintenance

Will not update. Get the message there is a new version, but will not update from the AppStore

Avatar Image Support Tuesday, November 15, 2022 Avatar Image Merge Mansion Support 02:51 PM Welcome to Merge Mansion! If you have any questions about the game you can ask them here. How can we help you? 02:51 PM Hi, I am not allowed to connect two sixes Avatar Image Merge Mansion Support 02:51 PM Let's see if these articles help How do the Story Events work? How can I find out the merge chain of a particular item? How do I use the Table Saw? 02:51 PM No, I need to talk to someone Avatar Image Merge Mansion Support 02:51 PM Thank you for your message. One of our support representatives will get back to you as soon as possible. I have the problem that is mentioned in the internet forum: “If you have started playing the Ignatius event before the update you will notice that Number 6 and above can not be merged. We have made some changes on this so please contact our support team through the in-game settings and we will be able to End the current event for you and provide you compensation for the inconvenience. When you start the event again, everything will be working as expected.“ may I ask you to take the action as promised 08:47 PM My player number is X5XkK7DIDZ 03:00 PM Any idea when the merging problems will be solved?

After the update today it isn‘t possible to merge 6es in the Ignatius Boulton event. It doesn‘t matter, if the 6 is a locked one or an open 6…

Server Maintenance Break

Network issue error code 1329

I go into my app and loads me at 50% but it’s not go from there

Won't connect to wifi. Gameplay not saved when logged off

Update not loading

No missions available

Mansion design not working pn entering gama in facebook.

Not receiving Rufus rewards after earning them

The rufus event is giving no rewards.

frequently freezing/crashing since the last update maybe 36 hours ago.

Hello, The game is stuck at 9% and can't download any further. I submitted my player number in an email and I have not received assistance yet. I have had this issue for 4 days now.

Error code 1328

Game freezes once in after 2 seconds. Also, when loading, getting error codes (different each time) and I have try again. Usually that works. This time, no amount of rebooting, try agains, force closes or clear caches is working.

The game loads and then freezes, with this error message: “Unknown error. Please contact support. (Error code 1328)" Please let us know what is the error code about, and how long it takes to rectify. Many of us are frustrated as we don't know what's the problem, and how soon the problem can be rectified. Please give us a response, at least....

Stuck at startup screen

The game freezes on the start up page.

Stuck on start page, will not load. image is just freezing

After loading the game the game.will.run for 1to3 seconds en freeze. No matter how quick you are and where you clicknon 1to3seconds freeze.

Constant issues with this game since the update

Lo mismo que han dicho, el juego se carga pero luego da error 'Error code 1328'

error code 1328

chargement bloqué à 99% avec ce message : erreur inconnue veuillez contacter l'assistance (error code 1328)

Error 1328 game is not running

error code 1328 veuillez contacter l'assistance

Unknown error. Please contact support. (Error code 1328), adn The load game is very slow from last upgrate 14/9/2022. It spend several seconds in 12%, sometimes in 10% and sometimes in 20%

Takes long time to load and then you cant do anything

Me da error Code 1328 y no se carga el juego