Is Merge Mansion Down?

Items like tool box are drained too fast, much faster than before

by Orly 2 weeks ago

Game won't load.

by S.H. 1 month ago

Game only loads to 50%. Connection error 1315

by Deborah Viallet 1 month ago

I was working on merging tiles for the mosaic which takes a lot of time so it is very satisfying when you get level it up. I had two level 8 mosaics items and when I merged them together it did not level up to level 9 the item stayed at level 8😭 This is the first time this has happened to me. I had been holding on to those pieces so I know it should be at level 9 now but isn’t.

by Rachel 1 month ago

Hello. Merge Mansion game keeps asking ne to reconnect. It's the only game that does this, and the problem started this month.

by Sai 1 month ago

Game will not not download since the latest update

by Julie 1 month ago

merge mansion not up dating in play store just says something went wrong try again

by wendy 2 months ago

The shop won't load even though i am well past level 8. Message is "Store initialisation not completed yet. Please try again in a few minutes"
But it hasn't worked in weeks.

by Susan P 2 months ago

Game won’t download/update past 8%mark

by Ragstoaces 2 months ago

Won't download "in game content" past 8%.

by Faux 2 months ago

Merge mansion not loading at all. Says “network error”

by Larissa 2 months ago

The game keeps on restarting and saying error. I reset the game and lost everything started by to 1. It is still doing the same

by Sharon 2 months ago

As many people reported, the latest update introduced an issue of bubble without coins. I reported this through chat and the reply is as follows. It looks they are living in paradise.
———
Hello there.

Thanks for playing and reaching out to us!

We are currently trying a couple of new things in Merge Mansion to see if these changes make the game more enjoyable for players. You see, coins that appeared after a Bubble disappeared were like a reward since we had to wait for each Bubble that was taking up space on our boards to disappear, but right now a Dismiss button has been introduced so that we don't need to wait for a Bubble to disappear, simply by tapping on the Dismiss button.

That is why these differences exist as we prefer to try changes with smaller groups of players first before then deciding if we'd want to introduce the changes to all players.

Let us know if you have any questions or feedback.

Cheers,

Ily

by David 3 months ago

Christmas event not showing tasks

by Canadian 3 months ago

Your latest maintenance, now doesn’t give you money once the bubble bursts, so what’s point having them and waiting the time for them to burst.
I know you can purchase the item in the bubble but previous if you didn’t want it at least you go money. Don’t like this change and has put me off the game.

by Dianne 3 months ago

Hi, I can’t enter the game. It was saying site under maintenance, but now it says update and when it takes me to the App Store it doesn’t say update it says get the game.
Thanks

by Naomi 3 months ago

Bubbles with coins just disappear totally!

by S H 3 months ago

Pengebobler forsvinner bare

by Siri 3 months ago

Coins in bubbles just disappears

by Siri 3 months ago

Unable to start. Server under maintenance for 3 hours now.

by Jilbi 3 months ago

Cannot login as keeps saying server under maintenance. Has been happening all morning 😔

by Mandy Goller 3 months ago

Christmas Event not showing tasks

by RITA 3 months ago

Christmas holiday event not able to collect prizes.

by Tracy Hilton 3 months ago

Removed app now bugs with app reappearing and upside down

by Gary 4 months ago

Not receiving rewards in Thanksgiving game although I have earned them. Received items until lvl 6, thereafter nothing. Have reached lvl 13 now, so no rewards at all between lvl 7-13 so far…

by Goldenvcfirst 4 months ago

I have the problem that I can't merge sixes, as said in the internet forum:"If you have started playing the Ignatius event before the update you will notice that Number 6 and above can not be merged. We have made some changes on this so please contact our support team through the in-game settings and we will be able to End the current event for you and provide you compensation for the inconvenience. When you start the event again, everything will be working as expected."
My player number is 9dXxZCMR3A
Could you please repair the game and send me the foreseen compensations?
Thank you for your support

by Josepha 4 months ago

Update not loading through play store, saying something went wrong

by Olga 4 months ago

Error code 1331 Can’t open game

by Chsh 4 months ago

Error 1331 over here. Can’t open the game

by Jojo 4 months ago

Every time I open the game it says: 1331 - Connection lost

by Andres 4 months ago

Network error code 1331 after server maintenance

by David 4 months ago

Will not update. Get the message there is a new version, but will not update from the AppStore

by Alistair Taylor 4 months ago

Avatar Image
Support
Tuesday, November 15, 2022
Avatar Image
Merge Mansion Support
02:51 PM
Welcome to Merge Mansion! If you have any questions about the game you can ask them here. How can we help you?
02:51 PM
Hi, I am not allowed to connect two sixes
Avatar Image
Merge Mansion Support
02:51 PM
Let's see if these articles help

How do the Story Events work?

How can I find out the merge chain of a particular item?

How do I use the Table Saw?
02:51 PM
No, I need to talk to someone
Avatar Image
Merge Mansion Support
02:51 PM
Thank you for your message. One of our support representatives will get back to you as soon as possible.
I have the problem that is mentioned in the internet forum: “If you have started playing the Ignatius event before the update you will notice that Number 6 and above can not be merged. We have made some changes on this so please contact our support team through the in-game settings and we will be able to End the current event for you and provide you compensation for the inconvenience. When you start the event again, everything will be working as expected.“
may I ask you to take the action as promised
08:47 PM
My player number is X5XkK7DIDZ
03:00 PM
Any idea when the merging problems will be solved?

by Noël Van den Boer 4 months ago

After the update today it isn‘t possible to merge 6es in the Ignatius Boulton event. It doesn‘t matter, if the 6 is a locked one or an open 6…

by Julia Leist 4 months ago

Server Maintenance Break

by Elisabeth 4 months ago

Network issue error code 1329

by Jasmine 4 months ago

I go into my app and loads me at 50% but it’s not go from there

by Darely 4 months ago

Won't connect to wifi. Gameplay not saved when logged off

by Kathryn Spangle 4 months ago

Update not loading

by Yvonne 5 months ago

No missions available

by Viviana 5 months ago

Mansion design not working pn entering gama in facebook.

by Dragana Petrovic 5 months ago

Not receiving Rufus rewards after earning them

by Amanda 6 months ago

The rufus event is giving no rewards.

by Lilian Van Der Wilk 6 months ago

frequently freezing/crashing since the last update maybe 36 hours ago.

by V 6 months ago

Hello,
The game is stuck at 9% and can't download any further. I submitted my player number in an email and I have not received assistance yet. I have had this issue for 4 days now.

by Mary McDonald 6 months ago

Error code 1328

by Celia 6 months ago

Game freezes once in after 2 seconds. Also, when loading, getting error codes (different each time) and I have try again. Usually that works. This time, no amount of rebooting, try agains, force closes or clear caches is working.

by Shadie 6 months ago

The game loads and then freezes, with this error message:
“Unknown error. Please contact support. (Error code 1328)"
Please let us know what is the error code about, and how long it takes to rectify. Many of us are frustrated as we don't know what's the problem, and how soon the problem can be rectified. Please give us a response, at least....

by Thoo PC 6 months ago

Stuck at startup screen

by MajLis Näslund 6 months ago

The game freezes on the start up page.

by GHSirJNHEk 6 months ago

Stuck on start page, will not load. image is just freezing

by Anneli 6 months ago

After loading the game the game.will.run for 1to3 seconds en freeze. No matter how quick you are and where you clicknon 1to3seconds freeze.

by NicoK 6 months ago

Constant issues with this game since the update

by Lauren 6 months ago

Lo mismo que han dicho, el juego se carga pero luego da error 'Error code 1328'

by Inma 6 months ago

error code 1328

by Sylvie 6 months ago

chargement bloqué à 99% avec ce message :

erreur inconnue veuillez contacter l'assistance (error code 1328)

by Sylvie 6 months ago

Error 1328 game is not running

by Stefan vde 6 months ago

error code 1328
veuillez contacter l'assistance

by Sylvie 6 months ago

Unknown error. Please contact support. (Error code 1328), adn The load game is very slow from last upgrate 14/9/2022. It spend several seconds in 12%, sometimes in 10% and sometimes in 20%

by Violant 6 months ago

Takes long time to load and then you cant do anything

by Danielle 6 months ago

Me da error Code 1328 y no se carga el juego

by Fabiola 6 months ago

Error 1328, screen freezes

by Linda 6 months ago

Error Code 1328, Loading until 100 %, then this error code. Should report to support team

by Christina 6 months ago

Stuck on startup screen

by Dianna 6 months ago

Once the load screen ends and I get into the game I can't click anything or move the view or interact with anything it's like it's frozen except the lady still moves sometimes.

by Grace 6 months ago

Error code

1328

by Sarah 6 months ago

The game loads OK, but once inside the game the screen is stuck and I can’t press any of the buttons. Startet after I got he “SPA day” event notification

by Jon 6 months ago

I get error code 1328 or game stops loading at 99%

by Diana 6 months ago

Error code 1328

by Stefan 6 months ago

Game starts up but am unable to play then it goes back to game downloading

by Kellie 6 months ago

I updated the game and now it says “Unknown error. Please contact support. (Error code 1328) Please fix this.

by Sinem 6 months ago

Game loads but then crashes straight away with error code 1328.

by Val 6 months ago

Game freezing at start up

by Sarah 6 months ago

Error code 1328, application not launched !

by Nathalie 6 months ago

Tried to go on right after midnight and it froze and I keep getting error 1328

by Anonymous 6 months ago

Now made an error, code 1328 what is this??

by Arturo 6 months ago

When I login the game loads for only 1 second. It then freezes and crashes and takes me back to the loading screen. It then cycles between loading and freezing.

Sometimes a message would be on the screen mentioning an error code 1328.

by Cole 6 months ago

Tasks will not load. Just shows blank page since update

by Angie bowman 6 months ago

Error cod 1321f got in four 1sec and then logd out then nothing sept 15 2022

by Carina P 6 months ago

Stuck on start up screen

by Michele Caporaso 6 months ago

Won’t load. Stuck at 50%
since Sept 2022 “maintenance”. !!!!!

by Francesca 6 months ago

Only loads to 50%

by Red tui brew 6 months ago

Won’t load. Stuck at 50%
since Sept 2022 “maintenance”. !!!!!

by YrEAhLKdh3 6 months ago

Game won't load, it is stuck at 50%

by Mary McDonald 6 months ago

Le jeu ne charge pas à plus de 3 %, des installé et rechargé plusieurs fois et rien ne change

by Physalis 6 months ago

Keep saying: error code 1321 f
My internet is fine.

by Pia 6 months ago

After 2 minutes of loading, a pop up says "unnable to connect. Reconnect". I can enter after the second loading but the game has so much lag, it's unplayable.

by Isabel 6 months ago

Keep saying: error code 1321 f
My internet is fine.

by Pia 6 months ago

Keep getting error 1325 reconnect

by Mama557 6 months ago

After new update 14.09.22 game doesn't load more than 10 %. Deleted and downloaded again from google playstore and nothing changed. I'm playing android version

by Vlad 6 months ago

Game will not load since Maintenence work on 14th Sept 2022. Stops at 50%. My internet is ok.

by YrEAhLKdh3 6 months ago

Game will not load since Maintenence work on 14th Sept 2022. Stops at 50%. My internet is ok.

by YrEAhLKdh3 6 months ago

Says error 1312. Could not connect to the server, check your internet connection. But my connection is fine, idk how to fix it.

by Kevin 6 months ago

Says no internet connection, there's no problem with my internet connection. Getting annoying now with constant server maintenance and now this

by Maggie 6 months ago

Keep getting error 1325 reconnect

by Viv 6 months ago

Server error, saying no internet connection but I have

by Lauren 6 months ago

Won’t load. Wifi is fine. Even switched to my data and no avail.

by Loz 6 months ago

I get “network issue” “error 1325” on 2 different devises..

by Torben 6 months ago

Same issue: Network connection issue. My connection is ok with other apps.

by Thomas 6 months ago

Network connection issue. Error message that says to check my internet connection, which is perfectly fine.

by Heather 6 months ago