Is Cookie Jam Down?



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problems reported in the last 24 hours

24 hour clock ⏰
Most reported problems

Something else
63.9%

Not Working
27.8%

Game Play
8.3%

🛠️ how to resolve cookie jam down or outage issues

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Publisher: Jam City, Inc.

  [email protected]

  Visit Jam City, Inc. Website


Social, Privacy and Terms

📋 23 Recent Outage Reports

B
Billie Sue McGee 2023-12-28

When I click on it from FB the game neve comes up

D
DeAnna Miller 2023-09-16

Cookie jam play button not working

E
Evelyn Bennett 2023-07-31

Connection error message keeps appearing during game then closes.

P
Pam 2023-06-18

After level 9316 loads, you can't make any moves.

S
Strickland 2023-06-06

Can’t load baking

H
Henry Arrington 2023-04-22

When starting level 9316, nothing works. You can’t make any moves at all.

G
Griselda Herrencia 2023-04-18

the screen size on my computer is too small when i want to play

D
Donna 2023-04-05

It works up until it goes to the level I’m on but doesn’t let me click into it to play

Y
You 2023-02-20

Cookie jam wouldn't work after an update,so in being very impatient,I uninstalled it,and now I'm seeing the message my device does not support it,so I'm no longer able to play or download, please can you help,many thanks

N
Noreen Bevington 2023-01-20

When I try to login to Facebook through the game I get a message that the app is not accessible.

E
Elizabeth Summers 2023-01-20

Won't download saying error with server. Sam issue as above. Since Thursday Jan 19.

N
Natalie Lifshack 2023-01-20

Cookie jam 2023 keeps wanting to login with Facebook comes up with error message saying server isn't working

K
Kimberly Joran 2023-01-20

Can’t log in with facebook

J
Jeanne Reed 2023-01-20

App not active

M
Max 2023-01-20

Keeps wanting to play through face book

L
Lisa Fuemmeler 2023-01-20

Cookie Jam server not responding

S
Shannon Powers 2023-01-20

Error message... developer is aware. Will be able to log in when app is reactivated??

S
Shaye DeMello 2023-01-20

Error message... developer is aware. Will be able to log in when app is reactivated??

A
Angela 2023-01-20

Error message: App not active. This app is not accessible right now and the app developer is aware of the issue. You will be able to log in when the app is reactivated.

M
Michelle 2022-11-09

the game just started vibrating when ever i make a move. I don't like this. I have turned off the vibration on my phone but it is not stopping it from happening in the game. I have an Android phone if that matters.

L
Linda Diggs 2022-09-21

I cannot get the game to load

S
Sandra 2022-08-26

When I receive the five extra plays at the end of a game, the screen goes black and kicks me out of the game

S
Susan Birrelll 2022-08-20

Since my latest update on my MacBook Cookie Jam is not loading. I had a software update macOS Monterey 12.5.1

Cookie Jam not working? Report a problem you're having




User reports

  • Jun 04, 2025, 09:56 PM

    A user from United States reported a problem with Cookie Jam: not working

  • May 27, 2025, 04:53 PM

    A user from Spain reported a problem with Cookie Jam: not working

  • May 18, 2025, 03:33 PM

    A user from Netherlands reported a problem with Cookie Jam: game play

  • May 10, 2025, 01:15 PM

    A user from Germany reported a problem with Cookie Jam: game play

  • Apr 17, 2025, 11:49 PM

    A user from United Kingdom reported a problem with Cookie Jam: not working

  • Apr 15, 2025, 08:40 AM

    A user from France reported a problem with Cookie Jam: not working



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Game Excerpt

Is Cookie Jam safe?
Yes Cookie Jam is Safe according to Google Safe Browsing
Cookie Jam, Is Cookie Jam game Down? Is Cookie Jam Down?
Game description
Over 100 million people are already playing this deliciously sweet match 3 game filled with thousands of fun and challenging levels! Are you tired of matching candy or spreading jelly? Blast through dessert themed islands and help Chef Panda crush cookies before they crumble in Cookie Jam - the SWEETEST match 3 game on mobile! Swap candy colored treats and crush delicious cookies and cakes. Create explosive matches and win s...