Is BTS Island Down?

Come over and take a break for a while. An island created for healing and relaxation -BTS Island: In the SEOM ▶ From the game title, logo, and character design, down to the soundtrack - they are all gifts from BTS to ARMY! Lots of little details of the game were shaped by the BTS members to make it all the more enjoyable! ▶ Puzzles with BTS and BTS BOMBS! Make memories with BTS as you break the puzzle pieces! Thrilling

I have a problem with BTS Island

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BTS Island problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
100.0%

Not Working
60.5%

Game Play
18.4%

Login
18.4%


Recent Outage Reports

After updating in january 22th the game levels doesn't load and it's just showing a pink screen!!! What should I do?

by Mahan909 9 hours ago


Since the last update i have this pink/purple square that covers the entirety of the puzzle/game board . Haven't been able to play since i can see anything . It's really annoying 😒

by Ssem92 2 days ago


the game freezes when i try to visit other islands

by banane 5 days ago


For the New Year Login, day three, we were supposed to receive Jungkook's Yet to Come in Busan Hoodie Instead, I received his Yet To Come Top from he MV. I really want the hoodie. Was this an accident?

by 21CenturyG 3 weeks ago


I was playing on my iPad I was organizing my book when I went go play the game all suddenly it says the game will restart without me even pushing anything it save on my google account I need help how to get my account be back on there

by Shania 1 month ago


When I was about to play all suddenly it says the game will restart when I didn’t push anything it save on my google account I need help to know to get my accounts back on there

by Shania 1 month ago


I am having trouble updating the app. It says it is"unable to install." How do i fix this :(

by Chiqui 1 month ago


I can’t hear the sound

by Helen 1 month ago


Mine is stuck on checking for updates who to fix?

by Gab 2 months ago


Ok need app asked to log in…game started at the beginning!

by Eleanor Gilchrist 2 months ago


Missing button yhat would make me go back to my other island

by Aj 2 months ago


My BTS island game is loading... from past 10 mins and still it shows loading.....

by Kanchan 3 months ago


No audio

by Monica 3 months ago


Since last apple iOS update Apple Pencil can no longer move puzzle pieces in the game. Hope you can fix this.

by Sues153 3 months ago


No sound

by Becky 3 months ago


Apple Pencil worked on iPad Pro previously but has stopped working for moving puzzle pieces. Pencil is functioning as can tap on settings and the Axe, mitten switcheroo thing and surfboard but can't move around the actual game which was waaaay cool brah. Now I have to use my finger. Gah. Cmon someone fix it plzzzzthxbai.

by B 3 months ago


Apple Pencil cannot move puzzle pieces around, only on main island to navigate around explored area. Please fix! :(

by Jelika 4 months ago


my apple pencil doesn't seem to be working when I play puzzle games in the BTS island app

by Zeal 4 months ago


Black screen but can hear music

by Kathy 4 months ago


The game doesn't opned

by Lana 4 months ago


I wanted to save my progress by logging into my google account but the app crashes every time i try to do it

by Frances 5 months ago


The update screen has been showing for days. I cannot do missions

by Kim Perrault 5 months ago


shope part failed

by mahdieh 5 months ago


Update.,, now won't let me log in w Google and asks me to. At same time says maintenance for 1hour or more. Has gone on for 6 hours!

by Christine 5 months ago


Can’t heard anything

by Sara 5 months ago


Sound suddenly stopped working on app - not games fault - side switch on phone was accidentally switched to silent. Must have bumped it.

by TuvshinJ 6 months ago


Sound suddenly stopped working on app. Works on the rest of phone.

by TuvshinJ 6 months ago


I can not hear any sound what so ever I reseted my phone deleted the game and downloaded it again at I still can’t hear anything

by Faith143 6 months ago


My game has no sound.

by Tina Cowan 6 months ago


After i updated the game it doesn't let me to login with my Google account

by Diana 6 months ago


I can't see the objects in the puzzle while playing, only purple color and bombs are visible

by Nurcan 6 months ago


My problem is that I was space in my oppo A83 more than 2GB the app starts but when there shows download 405 mb additional files and as usual I click on download it says isufficient storage notice I don't know why it's happening I really wanna play the game but can't please tell me a solution I even cleared cathe and all data and also reinstall it but again same problem please someone help me

by Lyrical girl 6 months ago


My game has no sound

by Wats 6 months ago


The game keeps crashing when i play the puzzles and when i try to do todays missions

by Lost 6 months ago


Tried sending a gift to a friend and received a Notification 534 error code. Can’t send the gift or add friends an unclear about this error.

Also, is there supposed to be sound while playing the game b/c it is complete silence.

by capriv33 6 months ago


It wants to some additional download but it's showing error saying need to reinstall. So will my all accs of games and success till now will delete if I reinstall?

by Annbwrry 6 months ago


The game keeps crashing mostly at the loading after the puzzle

by Elixa 6 months ago


The music and sound periodically turns off. I’m unable to hear any of the cute music or dialogue any of the BTS members make during the storylines as well

by Alexis Choung 6 months ago


How to Solve BTS Island Down or Outage Issues

Our users are reporting that there are currently problems with BTS Island .

If you're having problems with BTS Island too, the games' servers might be overloaded, down or unreachable because of a network problem, outages or server maintenance is in progress. Here are some fixes to debugg BTS Island and solve the BTS Island not working issue:

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Safety
Is BTS Island safe?
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Game Excerpt

BTS Island, Is BTS Island game Down? Is BTS Island Down?
Game description
Come over and take a break for a while. An island created for healing and relaxation -BTS Island: In the SEOM ▶ From the game title, logo, and character design, down to the soundtrack - they are all gifts from BTS to ARMY! Lots of little details of the game were shaped by the BTS members to make it all the more enjoyable! ▶ Puzzles with BTS and BTS BOMBS! Make memories with BTS as you break the puzzle pieces! Thrilling puzzles that were co-created by BTS members! Use special BTS Bombs that feature BTS characters when you get stuck! ▶ Find BTS' stories In the SEOM! Thoughtful and selfless leader RM, sunny and positive j-hope and Jin, cool and laid back SUGA, warm and sweet Jimin, goofy and charming V, good-at-everything Jung Kook, In the SEOM characters perfectly reflects the delightful personalities of BTS! ▶ Decorate your own island, In the SEOM! Decorate using different themed items! Go fish, swim, play ping pong, box and light up fireworks! Enjoy adorable scenarios with Today's...




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