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It says error validating your progress game will be restarted. I have spent a good amount of money in this app and I can not use it. This issue needs resolved or I need a refund for what I've spent on the game and I am not able to use.
by Bryan breezee 1 week ago
Validation error
by Danielle Phillips 3 weeks ago
Doesn't accept my coins . Says progress validation error
by Moni 3 weeks ago
When I click & accept the rewards under the patients tab it crashes & reloads. Saying something about validation error.
by Lexci 3 weeks ago
When clicked rewards in the people area it says there is a validation error and restarts the game
by Eddy 3 weeks ago
Validation error. Can’t play the game and it goes back to the home page.
by John 3 weeks ago
Every time I try to go to the next level I get validation error and the game restarts but I can’t progress in the game
by Nicole Wesley 3 weeks ago
Connecting issue, says “can’t connect to server, try again later”. Been like this since last night. My wifi is working fine. I uninstalled and reinstalled the app. Powered off and on my phone. Not sure why it won’t work.
by Medora 1 month ago
Just downloaded the game yesterday morning and since last night had server issues. Wi-Fi, network, restart, nothing worked. It was just ok this morNing and now same thing is happening again
by Unhappy Doctor 1 month ago
It’s saying unable to connect to server. It did this last night and came back but now doing it again
by Syd 1 month ago
It’s saying there is a connection issue, try again later. But it’s been over 3 hours now. :(
by JWall 1 month ago
Keeps saying it cannot connect to the server. I’ve tried mobile data, wifi, restarting my phone and it still has the same error
by Patience Thornton-Whiu 1 month ago
Keeps saying it cannot connect to the server. I’ve tried mobile data, wifi, restarting my phone and it still has the same error
by Patience Thornton-Whiu 1 month ago
Server has trouble connecting.
by Kayla 1 month ago
Every time I finish a level the game closes
by Michelle 1 month ago
Happy Clinic keeps crashing
by Steph 1 month ago
Happy clinic keeps crashing
by Katie Howard 1 month ago
Doctor never arrives for patient during game. Unable to complete level 140.
by Allison Reynolds 1 month ago
keeps saying validation errors.
by sofia 1 month ago
Game keeps saying validation error after reinstalling after a few months
by Connor 1 month ago
I have a validation error. I just reinstalled the game after a while. It looks like my old save file is in the system.
by Shar 1 month ago
Whenever I finish and complete a round and I go in the Home Screen my game freezes and I need to close and reopen the whole entire game!!! Please fix this it’s really frustrating and annoying.
by Elnaz 2 months ago
When is the update my game has been in endless mode for months
by T 2 months ago
When ever It loads it says validation error
by Aubrey 3 months ago
Everytime I click to collect my gifts and go to start a round it tells me sorry there was an error uploading your progress and it’s been doing this for 3 weeks!!!
by Ashtin Nell 3 months ago
“unable to connect to the server. Try again later.” I’m sick of this message that is currently on screen, great game but it crashes way too often
by nigel 3 months ago
Won’t open the game to play
by Cathy Mcpeake 3 months ago
The game won’t load. Stuck on connecting screen
by Becky 3 months ago
It hangs at connecting on two different devices!
by K Webb 3 months ago
Main screen won't load, can't play game.
by Tamara 3 months ago
Game stuck on ‘connecting’ screen
by Joanne Disney 3 months ago
It loads the Halloween screen I can pick my avatar then it tells me it’s an error loading my game process or something then it restart over and keep doing the same thing. ☹️
by Suga T 3 months ago
Stuck on connecting screen
by Elle 3 months ago
validation error
by Hailey Wimmer 3 months ago
It keeps saying validation problem,there was an error validating your progress the game will be restarted
by Mary 3 months ago
Cannot access game, saving syncing with server issues
by Julie 3 months ago
Been waiting months for a new update, getting bored of playing all old ones.
by Kirsty 3 months ago
The game simply won’t start. It stays on the blue starting connecting screen forever.
by Lilly 3 months ago
Can’t connect to server the whole mmorning
by Airene 3 months ago
I have made several purchases on Happy Clinic and spent both gold and gems to get boosts in game. Five times on the San Francisco level, I purchased the upgrade for the doctors with gold at 1700 and the gold was taken but the boost to the doctor was not given. I restarted the game, the problem still exists. Now I find that while playing in the current event, I use a boost (such as fulfilling all orders automatically which costs 50 gems and I purchased specifically to beat the level) three times the boost was used but none of the open orders were filled. I’ve spent a lot of money on this game, if you can’t at least have decent solutions to problems and give me back what was lost, I won’t play again.
by Amanda Blamires 4 months ago
Tells me that a validation error occurred but I don’t know how to fix it. How do I fix this error?
by Julie 4 months ago
Button to play an ad for double coins doesn’t work
by Lacie 4 months ago
Game is not providing a button to call the doctor on the last patient of hard level 35 and my only option is to quit and lose this round ;/
by Leanne 5 months ago
Patient tab keeps freezing
by Earl Markel 6 months ago
It won't allow me to claim my rewards under the patient's tab when I click on it the game just freezes and I have to re-load
by Andrea Edwards 6 months ago
Game not loading
by Chelle 6 months ago
Did recent update and now game stays only on “connecting” screen. Won’t go past that
by Pam 6 months ago
It’s been days now since I
Updated and it’s is not going passed the connection screen
I have uninstalled and reinstalled and still no fix.
by Taukia 6 months ago
Updated game and now it is stuck on connecting screen. Please provide another update to fix this bug soooooon!!
by Kelsey Tessier 6 months ago
Stuck on connecting after update
by Shuyi 6 months ago
Downloaded the new update and now the app. just sits on the opening load screen.
by Heather Gasman 6 months ago
The game never stops connecting
by Jamie 6 months ago
Screen has been stuck at connecting since this morning when I updated the game. How do I fix this issue?
by Ronnie 6 months ago
Stuck on connecting since last update
by Lucinda Hewing-Powell 6 months ago
Updated few hours ago and now stuck with connecting all day
by dwynott 6 months ago
App stuck at connecting screen
by Jessica 6 months ago
Updated few hours ago and now stuck with connecting all day
by Vio23z 6 months ago
It won't allow me to claim my rewards under the patient's tab. I have 3 cities and it only allows me to click on the 1st one and then it freezes
by Kilaina 6 months ago
Updated game not that long ago, and now I'm just stuck on connecting screen, hope it's fixed soon!
by Piar 6 months ago
Installed update several hours ago and keeps,saying connecting
by Patty 6 months ago
Stuck on loading page after update
by Alli 6 months ago
Game getting stuck on loading page just says connecting
by Jade Noel 6 months ago
Stuck on connecting screen after updating.
by Anon 6 months ago
When I try to collect the patients it wants me to click on the first one and since there is already a check mark I have to restart the game and still haven’t been able to collect my coins from collecting the patients
by Shelley Fry 6 months ago
She is the server going to be fixed?? It doesn’t load just sits at connecting screen. Frustrating cuz this is one of my favorite pastimes
by Melissa 6 months ago
I can’t upgrade any doctor! Once I upgrade and click to play it says validation error
by Sophia 6 months ago
Stuck at connecting
by Melissa 6 months ago
Game won’t load up at all days connecting and never loads
by Rachael 6 months ago
Unable to upgrade staff. Says error validating your progress.
by Sophia 6 months ago
i have achieved all of the diamond’s reward for the all the of the patient for certains place in achievement section. But for some reason, when i open patient section, there is 1 more patient that is still blank so i cannot get the reward. What should i do ? Thanks.
by Didie 6 months ago
The game won't load, and/or has Connection issues. From previous comments, it seems these issues have been ongoing and it also seems that the creators don't care.
by Millie 6 months ago
Keep getting valadation error and game won't load
by Helen 6 months ago
I have lost all my lives and it’s taken all my coins and diamonds.. it keeps saying error won’t let me click on anything it’s froze
by Jessica Hosey 6 months ago
Error Validating progress
by Angela 6 months ago
I open the game, no results for the tournament. Clicks do not work on anything.
by Sophia 6 months ago
validation error when I try to play and the game reloads and I lose a life. Problem has started since the tournament has ended
by Andrea Edwards 6 months ago
Keeps saying validation error and won't let me play
by Rhonda mckee 6 months ago
Game loads but unable to click on anything, advises the tournament has finished and there is an error updating progress.
The piggy bank was also live for the last week, it has drained twice when leaving the game, I had 400+ gems in, left the game and when I came back they were all gone, additional 300 earned, again these were all gone.
Find it shocking you have to pay for the gems you earn in the first place...
by Savanna 6 months ago
Error validating my game since tournament ended 8 hours ago.
by Jen Santa 6 months ago
Tournament ended. Error validating my progress,. Crashes. Frozen for first 10 seconds on start up too. Fix pls
by Failure to validate progress 6 months ago
Healing event finished
An error has occurred loading the tournament table. And it crashes.
by Linda Sharp 6 months ago
Validation error
Can’t play game at all
Lose lives when trying to play when I haven’t even started.
Need this issue fixed
by Jaime Fisher 6 months ago
Made purchases and now the game is stuck on the server “Connecting” screen. Feeling like a rip off. No way to get refund and they don’t seem to resolve issue which has been reported multiple times.
by Mx.B 6 months ago
Validation error and restarts then I’m stuck in a loop with the same issue
by Jessica Read 6 months ago
When I go to collect rewards for new patients, the screen freezes and I cannot click anything. Have to restart the app and cannot collect my rewards
by Marina 6 months ago
My game won’t load
by Jenn 6 months ago
Screen freezes
by Jill 7 months ago
Screen keeps freezing on game while I’m playing. Very frustrating. Also screen just goes black sometimes.
Fix it cause it’s actually a good game.
by Cheyenne 7 months ago
Still not working stuck at blue loading screen
by Julie 7 months ago
Not working stuck at loading screen
by Julia 7 months ago
Can’t get rewards for patients as it’s trying to make me click one I’ve already collected and won’t budge
by Amanda Bishop 7 months ago
Error validating progress for about 5 days now. So frustrating.
by Helen 7 months ago
When do you expect the game to work again? Good luck, Thanks
by Kimberly 7 months ago
Still getting the validation/sync error after trying all your online suggestions.
by Michelle Johnson 7 months ago
Just repeatedly keep getting game needs to restart to sync with server on completed versions where playing endless mode
by Clare b 7 months ago
Server connection message for weeks now.
by Robin 7 months ago
Cannot get past the connecting screen
by Rhiannon 8 months ago
Game is stuck on “connecting” screen
by Madison 8 months ago
It’s staying on connecting screen. I don’t want to reset the game because I’ve spent a lot of money on different aspects of the game and don’t want to lose my 40000 coins and 1600 rubies…
by Amber 8 months ago
It is connecting forever.
by Oost 8 months ago
Our users are reporting that there are currently problems with Happy Clinic .
If you're having problems with Happy Clinic too, the games' servers might be overloaded, down or unreachable because of a network problem, outages or server maintenance is in progress. Here are some fixes to debugg Happy Clinic and solve the Happy Clinic not working issue:
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