Are you having issues? Provide feedback to Word Trip by selecting the option you are having issues with.
Choose your device:
100% Contact Match
The game is frozen cannot play I have a club I cannot help them or play .word trip has been down for 3 days and 3 nights I sad I am over one thousand levels . I did the new update on Apple Store then it froze
App opened then crashes immediately....says work trip has stopped.
Crashes right after opening. Rebooted phone. Still happens. IOS 17.6.1
Word Trip isn't loading. uninstalled and re-installed and it still won't load. cleared cache, doesn't help. Other suggestions?
Game is frozen or has an extreme lag in game play
My Word Trip Accumulated score and standing has disappeared on my Fire Tablet. How can I recover it? I was near end of word trip, was .01 in number of people able to solve.
Words no longer in alphabetical order
It keeps turning itself off when I am trying to solve the puzzle
the word trip icon is gray
Not in alphabeticalorder anymore.
Black screen
Words no longer in alphabetical order
Same words are coming up on every game
Created a private club on word trip. Won 1st place on a tournament worth 6500 coins. Never received my coins. Also can't access my private club anymore at all
Screen suddenly went Black last week during a tournament. Cannot get it back and totally frustrating. App acts like it is loading for about 3 seconds than goes total Black
When I go to the ap, I get nothing but a black screen. It has been this way since 11/22/23. I have now lost my playing streak of 200+ games in a row.
The screen just goes to black after loading. I've cleared the cache and gone through a force quit to try to reboot the app, but nothing works. Can this ever be fixed?
Can't join a club? I've tried every single club listed but it keeps saying they're full when they're not. Some even have 2/50 spots filled.
can't get out of word club creation I don't want to do this I just want to play the game
I have placed first in emerald league & was relegated to Ruby but won & I'm not getting the coins - worked out I should have had over 3000 coins that I'm not getting
Not adding points on. When I gain 50 only adds 1 or 2 so I can't win tournaments
I have a spin but when I touch the screen to collect the free spin, nothing happens.
Words are not in alphabetical order.
Someone tries to join club (private). They receive message saying club is full, when it is not (only has 7/50) members.
Word Trip is running so slow it's painful. Crashes more than it runs. I've been playing a long time. At Level 16817 on iOS. Makes me sad.
From the initial loading screen, the screen goes completely black and the app will not load. I have updated latest version, cleared cache, restarted device, cleared all other apps. Nothing has worked all afternoon/evening.
Whenever I tap the light bulb for a letter I get the SHOP advert and not a letter.
Why a coin limit of 60000?? What am I supposed to spend coins on? This has totally spoiled the game of Word Trip for me. Is it a ploy to get me to spend real money. I am annoyed!
The words are no longer in alphabetical order
WordTrip usese too much memory on my tablet with its large cache. Is there a way I can clear this out w/o losing my progress? I dont use Facebook.
I like WORD TRIP, the annoying black screen where an ad should be, cannot be removed without powering off phone. Happens frequently. Fix it or I am outta here.
Keep freezing
Black gift box showing up n opening instead of regular. Colored gift box. Is this a virus sign?
Not alphabetical anymore
Screen is black
Two seconds after the first screen comes on it turns black. Over 24 hours now since this problem began. I cleared the cache.
Play is incredibly slow
Locked up and won't unlock
The words are no longer an alphabetical order.
I love this game but now that the words of the same length are not in alphabetical order, I will probably stop playing.
Extremely slow, lagging. Up to 2 minutes after removing finger until it draws.
Not working stuck
Frozen screen can not move forward
The events is not working.
Am getting the right words for level 205 but nor accepted
I had this game downloaded and PURCHASED on my previous tablet under username shuga without incident or issue, however as I recently changed devices and redownloaded the game it has started me over again at the beginning as if I'm a new user. The only way I was able to get the game was to login via Facebook, which I did NOT want to do, and now it has reset everything and is under my FB name and has taken away my levels and coins. I t now shows me under the FB with 16 levels but only 320 coins which is absolutely incorrect whereas under my username shuga that I have the game purchased under I have well over 2000 coins and much more! Now on BOTH devices, I can not change the username to shuga where everything is that I need. Even when I log completely out of the game and log back in, it still doesn't login as shuga, only as a new user or FB login. Please assist ASAP! Thank you.
Words not in alphabetical order
Word words are no longer in alphabetical order
Words not in alphabetical order
Not in alphabetical order, no point playing, very boring!!!!
Suddenly the words are not being placed in alphabetical order, making it impossible. Why?
Words aren’t in alphabetical order!
Not working in alphabetical order
My words are not in alpha order
I contacted them and was told words aren't in alphabetical order anymore for fun... I don't get it! I'm also having every other ad freeze on a blank screen, ads that are seemingly impossible to close, ads that go for longer than the time it might say (30s for instance might take 1 minute) and getting the fake "update your word trip!" ad which is IMPOSSIBLE to close! It opens google play every time! I'd suggest everyone here to contact them about all of these issues because I've never gotten through to them. It took weeks until clubs worked again.
Lost all progress
Word trip not loading. Getting a black screen. Also words have nit been in alphabetic order for about 3 weeks prior to the current issue
It is stuck on the same page for a couple of days.
Not in alphabetical order anymore really annoying
It is no longer in alphabetical.
Words are not in alphabetical order.
Words not in alphabetical order
Words not in alphabetical order
My answers are no longer in alphabetical order. Thanks.
Screen locked after free Scratch cards added to game. Tried all logical fixes… nothing works!!
Words not in alphabetical order
Words not in alphabetical order
Words are not in alphabetical order
Andrew... but still, even my complaints aren't showing up on this site! It got rid of all my wisdom and I'm in the lowest league due to the 2 weeks of crashing. Clubs are no longer accessible, the game is straight up broken. Half the ads crash the game now.
Apparently (as Andrew) my comment was not allowed because I swore? Anyway, they f**ked up the game with the new update. Clubs are no longer available, or it says "unlock in 1 puzzle!" ok, I did like 5 puzzles, it's still locked. Also, despite unchecking "show me this every time" before playing an ad, it still resets to being checked off. Words still not in alphabetical order as others have noted. They COMPLETELY broke the game the last 2 updates. Also, it still thinks today is 2 weeks ago. If they're going to do anything right, they need to make it so the words of wisdom leaderboard is balanced. 10 words going up against someone with 30 isn't fair and makes it impossible to win let alone compete. I have almost 20 first place wins because I was in countries full of words for so long, and now I'm stuck in countries with no more than 12.
Well I uninstalled and reinstalled, it's no wonder it broke. They did a big update on it, even getting rid of the clubs thing entirely, so taking away a big feature that helped you earn coins and hints... why? Words are still not in alphabetical order and leaderboards still unbalanced. If you're in a country with just 10 words, you should've be even put up against countries with 30. Is it really that hard to just categorize people based on how far they are? Also, the "don't show this again" now on coin ads doesn't work. I've unchecked it and I keep having to every time. They really just fucked this whole game up so bad lol
Is this game really not failing to open for anyone else? It's been 2 weeks for me, still does not load. I'm scared to uninstall and reinstall because I have over a year of progress and so many coins, first place wins, etc. I've probably dropped to the absolute lowest on everything I worked hard on.
Why are the words not in alphabetical order anymore???
Words found are no longer listed in alphabetical order. Please advise.
It's been 10 days and the game still won't open, I've played since late 2021 and have 30,000+ coins, a bunch of wins, etc. I paid for this shit, am I really expected to just lose all my progress?
Answers are no longer in alphabetical order.
5 letter word has 4 letters in blocks. 5th letter did not go. Gsme is stuck, unable to add last letter
Did not have any problems with this game for months until you added this new daily tap free thing please please eliminate it. I haven’t been able to play since U added it. Can’t open the game.
Words not in alphabetical order
Words are no longer an alphabetical order
Black screen as soon as I try to load it. as others noted, words no longer in alphabetical order either. I thought it was just the country I was on. I'd requested they do the spelling bee per country because it's unbalanced. My country would have 6-10 words with an average wisdom of 32 competing with people at 150. That's how my previous countries were and winning was so easy. I hope over a year of progress doesn't just get erased. They f*ck this game up all the time.
The game has stopped after being completed. How can I fix this?
Words not alphabetical
Game will not load
The list of words is not in alphabetical order Is this deliberate?
Answers are not entered in alphabetical anymore(March 21, 2023).
Not alphabetical, totally screwed up.
Game frozen
Words no longer alphabetized for last 1-2 weeks
Answers no longer in alphabetical order. Will this be fixed?
Words not in alphabetically order, anymore.
After installing the latest version of Word Trip a couple of weeks ago, the app crashes after about 30 seconds every time I try to use it. iPad iOS 12.5.7
Answers no longer in alphabetical order.
Will keep going off
words no longer in alphabetical order
Word trip not going in alphabetical order
Tonight the answers no longer seem to be in alphabetical order. That was something I could always count on in the past.
Words are not alphabetical. How do I correct this problem?
Words are no longer in alphabetical order, very frustrating along with very small puzzles
Correct words are no longer in alphabetical order.
Words no longer in alphabetical order
Words not in alphabetical order
The words are no longer in alphabetical order
For the last few days the answers are not sorted alphabetically. When will this be fixed?
The levels don't show the name of the country where the image is from anymore. It says things like Serenity.
The words are no longer in alphabetical order and the all the levels have only two short rows of words. They are all really small. The puzzle accepts whatever words you put in first. If I take the letter F and put in a bunch of words starting with that letter, then those are the words in the puzzle. If I do the same thing in the next level with a different letter, it's those words fill up the puzzle. It's only about what words you put first. The answers are not programed already. If I take a word and make it plural (by adding an S to the end) then those words are in the puzzle when they were normally always bonus words. Words that have ALWAYS only been bonus words are now in the puzzle. It's weird and it's not as fun or challenging anymore.
The correct words are not showing in alphabetical order?
The words in the puzzle are no longer in alphabetical order!
The words are not sorting in alphabetical order on the board
Keeps showing new levels coming but nothing happens
Word Trip not playing correctly game comes on you answer couple of words then completely cuts out, have to start over
I have reached 59,999 coins and now the system won't allow me to play. I get notices coin limit reached to continue. This happens now when I try to enter a word, spin wheel, or claim bonus. I'm at a standstill. I don't understand.
Freezing.. Mid game.
deletef all my progress
Gets stuck on an add forward r Fuze Forge and I can’t get rid of it. I’m stuck
I keep quickly solving puzzles but only get awarded 30 points! There is no way I can possibly complete earning 30 points per puzzle. I use to get 50 - 80 points each puzzle. What's up??
This is getting confusing to play because it's not putting the words in alphabetical order. How do I fix this?
No adverts
Not putting words in alphabetical order
Not putting words in alphabetical order
Won’t allow me to play or get to any other areas like menu
Answers not in alphabetical order anymore
Game keeps going off after about 30 seconds
After about three words it crashes and I have to go back in again. Apple I pad
Word answers suddenly not in alphabetical order. This has happened before for a short period. Is there a fix? thanks.
Answers no longer in alphabetical order...
The words are not in alphabetical order anymore. Makes it really difficult. Is this meant to happen?
The game will not load and it displays a black screen
Keeps cutting out after 1 minute every time
The last dozed or so games the words were not in alphabetical order! Now I'm at level 2399. It took one word (TINE) then took every other valid word as bonus words, including those that cheat sites say are part of the puzzle. Can't solve so can't progress.
1. Screen goes black 2. Extremely slow 3. Freezes Tried to leave review yesterday and no keyboard to type problems! Also VERY annoying to lose your previous scores when you get a new phone!! I have had a number of wins and these are not showing. Most ridiculous of all is that you have to go back to forming babies words when commencing...
Says not connected to the internet for daily puzzle
I click on the Word trip icon and it starts to load, but then the screen goes black
Word trip only stays on for under a minute and I have to reload it - very frustrating! A message appears ‘this action cannot be completed. Try again later.’ I do but the same thing happens again. I’ve tried clearing cookies, switching my iPad off then on but nothing seems to solve the problem. Bad advice to reinstall app as all progress will be lost!
Yesterday l upgraded Word Trip. Since that time the game keeps restarting but doesn’t include last move.
On puzzle 4588 and puzzle says there's no more words to find out letters to buy but there's open words that won't fill in Soo I can't go forward. Tried restarting with no luck.
Word trip keeps closing every few minutes. I’ve reinstalled, rebooted & restarted, but nothing helps
The game keeps crashing as soon as I open it. I tried going through the menu and clicked on contact us, technical issues and at that time it crashed and the screen went black I could not even get that far. Hopefully someone can help me fix this I don't want to have to delete the game and lose all of my progress thank you Kenneth Wooten
I start the game and after a couple of minutes there’s a sort of scratchy sound and the game closes!
Keeps automatically closing down every couple of minutes
An ad for Apple keeps popping up every 20 seconds or so and nothing I do gets rid of it. It is ruining the app for me.
I am in India but every word goes to the bonus words. I have found about 30 words and none have appeared on the main grid.
Adverts keep popping up full screen all the time like every 15 seconds. Now impossible to play
Word trip starts up like it’s about to let me play with the intro and letting me see my profile then as I hit play game the screen goes black. Please help I have close to 5000 solved. This is my favorite game please help
Word trip starts up like it’s about to let me play with the intro and letting me see my profile then as I hit play game the screen goes black. Please help I have close to 5000 solved. This is my favorite game please help
Word trip starts up like it’s about to let me play with the intro and letting me see my profile then as I hit play game the screen goes black. Please help I have close to 5000 solved. This is my favorite game please help
Game is not opening its loading forever
Not working on iPad Pro when using offline (since mid-2022): lagging response and consistent freeze…virtually impossible to use now.
The same as Deena above. The screen is frozen. I finished a game and it does not close to start another one.
Screen frozen. Nothing I touch works. Afraid I will lose all my progress if I try to reset. snowmomjw@hotmail.com
A user from Russia reported a problem with Word Trip: not working
A user from United Kingdom reported a problem with Word Trip: login
A user from United States reported a problem with Word Trip: not working
A user from Canada reported a problem with Word Trip: not working