Is Genies & Gems Down?

Thieves have stolen the jewels from the Palace and there is only one person who has the power to get them back! From the makers of Cookie Jam and Panda Pop, comes Genies & Gems, the treasure of match 3 puzzle adventure games. Journey through mystical worlds with Jenni the Genie and her companion, Trix the Fox, to crush the thieves that have stolen the Palace’s riches

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How to Solve Genies & Gems Down or Outage Issues

Our users reports indicate that there are no current problems with Genies & Gems game.

If you're having problems with Genies & Gems too, the games' servers might be overloaded, down or unreachable because of a network problem, outages or server maintenance is in progress.

To solve the issue, here are some things you can do to debugg the Genies & Gems game app and solve the Genies & Gems game not working issue:

Choose your device:

Solve Genies & Gems not working, has errors, is down or unresponsive, has black/white screen on Android:

These fixes listed below work for all common Genies & Gems game on Android issues from White/Black screen on Genies & Gems to Genies & Gems network issues to Genies & Gems game crashing/not working/displaying an error message. Let's get started solving these issues:

Clear Genies & Gems Cache and Data on Your Android: Resolve stubborn game performance issues by clearing Genies & Gems cache and app data. Note: Clearing the app's data restores the app to its default settings and clears all stored app data.This includes settings like parental controls, account login, etc. Follow these steps:
1. From the device's home screen, tap the Menu button on your device.
2. Select Settings >> Apps.
3. Locate "Genies & Gems" from your list of apps.
4. Select Storage >> Clear Data.
When you relaunch the app, reset any settings you had previously.

Update Genies & Gems to the Latest Version:
1. Open the Playstore app.
2. Search for "Genies & Gems", and open it's detail page.
3. If an update is available, an Update option displays. Click it.

Uninstall and reinstall the Genies & Gems app: If clearing the cache and updating the app to the latest version didn't work, you may need to start afresh. Sometimes, the Genies & Gems black screen problem could result from the app's incompatibility and other reasons. Here is how to uninstall and reinstall Genies & Gems:
1. Go to the Play Store
2. Search for "Genies & Gems" and click the official Genies & Gems app from the result.
3. Tap Uninstall to remove it from your phone.
4. Once removed, tap the Install (or Update) button to reinstall it.

Fix Genies & Gems hanging on Android: If your phone is hanging, you might be running way too many apps than what your device can handle. If you notice that your phone was not running well before the Genies & Gems game started hanging, try the following:
1. Close all running apps
2. Free up your phone storage
3. Uninstall obsolete and bad apps
4. Avoid heavy background tasks if your android phone can’t handle them at once.

Solve Genies & Gems not working on Iphone, has errors, down, has black/white screen on IOS:

These fixes listed below work for all common Genies & Gems issues on iphone like White/Black iphone screen on Genies & Gems; network issues; game crashing/not working/displaying an error message. Let's get started solving these issues on iphone:

Quit and restart the app: If it's a minor issue that’s causing Genies & Gems to crash, a quick restart on the Genies & Gems app itself could be the remedy you seek. Try it.

Reboot your iPhone: If restarting Genies & Gems doesn’t work, then you can reset/restart your iphone instead. This should help clear any minor glitches in the iphone system.

Reset network settings. Online games like the Genies & Gems require stable Internet connection to stay connected to the server. Performing a network settings reset can help especially if the Genies & Gems crashing issue has something to do with network connectivity errors like bad or unstable Internet connection. Follow these steps to reset your network settings:
1. Open Settings from the iphone Home screen.
2. Click General >> Reset.
3. Select the option to Reset network settings (This will reset your current network configurations and restore the default values. Your Wi-Fi networks and server settings will also be deleted.
4. If prompted, enter your device passcode).
5. Click the option to confirm network settings reset.

Uninstall and reinstall the app: Uninstalling Genies & Gems from your iPhone will clear the game's cache and data. This will also delete any temporary files and data that might have crashed or were corrupted. Here's how to do it:
1. Click and hold on the Genies & Gems icon or any icon from the Home screen for a few seconds.
2. When the icons begin to jiggle, tap the X on the corner of the Genies & Gems app icon. Doing so will delete or uninstall Genies & Gems from your device.
3. Click Delete to confirm action.
Other options: Contact Genies & Gems Customer Support using the options provided here.

Safety

Is Genies & Gems safe?

Yes Genies & Gems is Safe according to Google Safe Browsing

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Game Excerpt

Genies & Gems, Is Genies & Gems game Down? Is Genies & Gems Down?

Game description

Thieves have stolen the jewels from the Palace and there is only one person who has the power to get them back!

From the makers of Cookie Jam and Panda Pop, comes Genies & Gems,  the treasure of match 3 puzzle adventure games.

Journey through mystical worlds with Jenni the Genie and her companion, Trix the Fox, to crush the thieves that have stolen the Palace’s riches. Swap ,match, and crush gems, recover ancient relics, and collect gold bars and enchanted keys on this one-of-a-kind enchanted exploration!

With thousands of levels and challenging game modes, and daily events, Genies & Gems provides endless hours of fun and exciting match 3 puzzle gameplay:

* Swap, match, and crush gems in thousands of fun and challenging match-3 puzzle levels 
* Collect keys to unlock new worlds and crush challenges! 
* Use exciting power-ups the Gilded Rainbow or Gilded Butterfly to swiftly advance through challenging levels! 
* Uncover idols and collect gold along the way! 
* Play exciting new eve...
                                     