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by Cindy dhowers 3 months ago
Screen black on crossword jam
by James 1 year ago
Screen goes black. Won’t reopen
by Cristina 1 year ago
Now using easy 3 letter words vs larger tougher combinations
by Sandra Neiman 1 year ago
It keeps crashing and won't go to the next puzzle
by Isobel 1 year ago
The screen is stuck. The background commands will work.
by Marcie 1 year ago
Bonus words cannot be claimed.
by Oma 1 year ago
Ads don't open, game crashes
by Gudrun 1 year ago
Results of latest Bloom Rush not reflected on my profile. Unable to claim reward for first place today.
by Karen 1 year ago
Videos not playing
by Gloria 1 year ago
It is solving for me. I answer one and then many many letters appear all over the screen.
by Ann thompson 1 year ago
The game is frozen
by G 1 year ago
Worked fine until I updated to latest version a couple of days ago (Android version). Now it completely freezes for several minutes, several times. Freezes once I open the app and while I’m playing, it will take me 15 minutes to finish an otherwise 1 minute puzzle. Basically unplayable this way. Again, the game was fine before I updated. Hope it gets fixed in another update soon.
by Wood 1 year ago
Apple TV add will not go away
by Peter allen 1 year ago
Game frozen not responding
by Neege 1 year ago
I never got credit for a 1st place win the last time I played Crossword Jam! This is the 3rd time this has happened to me! How do I get credit for these wins?
by Jamie Davis 1 year ago
Every time game end it go to app add called Zemanta and get stuck and want let me return to crossword jam puzzle
by Martha 1 year ago
It stuck on a ad. It’s too bad, love the game but going to delete app if it does not fix in an hour. I’m very sad☹️
by Mary 1 year ago
Screen keeps going black every few seconds
by Louise Keene 1 year ago
It is stuck in an ad. How do I get out?
by Posy 1 year ago
Cannot get rid of ads to continue playing game.
by Susan 1 year ago
Screen keeps going black
by Marilyn Gross 1 year ago
I am unable to receive my bonus words
by Carol Buescher 1 year ago
I do not have the free spin wheel on 2 iPads but have it on 2 phones and other iPad. How do I get it on the iPads? I’ve tried restarting. I don’t want to delete the apps as I’ll lose the stars I have.
by Jenny webb 1 year ago
First time I open CJ it is frozen ie it will not swipe or anything after about 20 minutes it starts but by then I have lost any concessions like reduced costs for help. I like this game and actually pay coins now and then but I am getting more and more frustrated.
by Richard R Doyon 1 year ago
The spinning wheel is not in the game.
by Janice Sanders janicelynn2216@gmail.com 1 year ago
It has been frozen on the hunt result for the past 3 days. Please help, I miss playing this game. It does let me log in, but then goes to the results.
by Janice Sanders. janicelynn2216@gmail.com 1 year ago
I have been playing this game for over 3 years today I go to get back on and it tries to act like I have never been on it. I am on day 869 or 870 in a row and have over 24000 coins please help
by Sheilah Williams 1 year ago
The Crossword Jam AP screen went completely black and will not produce the game.
by Donna Dunlap 1 year ago
Can’t get past 0.13% puzzles solved score
by Donna Dunlap 1 year ago
Wont let me get past 0.13 % of people that have solved the puzzle. I have been stuck on that for days and very many solved puzzles
by Elaine wilkin 1 year ago
It froze. i uninstalled and reinstalled so have had to start again. i had got to about 580 so cannot bring myself to do it all again. Farewell to a good ap.
by Jan 1 year ago
I installed it, but it won’t open
by Rick 1 year ago
Screen blank and no way to get out You can get daily bonus but can't play.
by Glen Beutler 1 year ago
Everything opens up then when it's time to play a game mountains come up three color dots to the top and it freezes and it won't load
by Sue 1 year ago
Seems frozen on a mountain picture, don't want to uninstall and lose my progress. What can I do?
by Smarttexan 1 year ago
Opens, provides daily prize, shows map with next game (I'm in on 1500 and something), after choosing that game on map, it goes to a mountainscape screen with 2 large dots in the upper left corner and one in the upper right corner. It is locked on that screen. I just now uninstalled and reinstalled, but have not tried opening it yet. I hate that I had made it all the way down to 2.25% level and lost all that progress.
by Linda Nyberg 1 year ago
I don't know if I finished the game or there is an issue. Only have scenic picture when it opens. Thank you
by Maryanne Stewart 1 year ago
Seems to be locked, an arrow appears for me to download a free scratch ticket. It says to tap it and that doesn't work. It's frozen at that point and I can't get back to the game. I uninstalled and reinstalled and it happened again.
by Dawn ray 1 year ago
The screen is just blank just want this problem fixed. Rebooted my phone has not helped. I do lovevthe game and don't want to Uninstall.
by puppy 1 year ago
It was loading and froze on a screen photo. I have no option to close the page, only to close the app. I have cleared the cache (i did not clear data, as i don't know if that clears out my whole game process status?) and rebooted android several times, to no avail. I do not want to un/and reinstall, as i will then lose my status and have to start all over. At this point i feel like i want to just uninstall and forget this game :(
by puppy 1 year ago
word jam was loading and got stuck on a screen that does not allow me to X out. rebooting the phone and clearing cache has not worked. i do not want to uninstall and reinstall as that has lost my status in the game :(
by Sherri Rao 1 year ago
Cannot access game. Blocked by picture.
by Roo 1 year ago
Bloom Rush results are still being calculated for the last 2 days
by Anthony 1 year ago
The screen flashed and now i get to the volcano screen but nothing else happens
by G 1 year ago
I open the app and the background image is the only thing that comes up. No puzzles, no letters, no buttons -- literally everything is gone except the background image (current country level background). I hope this actually reaches the developers because I enjoy this game, and all my progress is stored locally and not backed up, so I don't want to delete and reinstall.
by Paul 1 year ago
Stuck on lock screen
by Connie cipponeri 1 year ago
Not showing results from last bloom rush
by Dean 1 year ago
Lost 18,000 points for free letter help!😩🤮 years of work! Try to get a letter? It punishes you by deleting your game, puts you at the beginning of a new game! You have to be crazy to try to get a new letter. So disorganized, I think the game is going out of business, it’s no wonder there’s no customer service. Why, they are headed out!
by William young 1 year ago
Knowledge points not accumulating in-game
by Feank 1 year ago
I reinstalling wordjan on phone a d cannot connect to level at before.
by Liz Croot 1 year ago
Game not continuing on. I have to get out of the game and leave for about half an hour. I can then play 1 game then have to do the same again. Restarting my phone doesn't help it neither.
by Judy Bligiske 1 year ago
I can get the app “Crossword Jam on my IPad. However, when I tap it to pop up to play on My screen, it flashes back to the picture of the app screen and does not allow me to play
by Marge 1 year ago
Fix your app!!!
by Nikki 1 year ago
I was playing in the 2500 level and it made a static noise and shut my phone off. When i rebooted phone it was reset to beginning and all my progress was erased
by Marge centanni 1 year ago
Not on English anymore. No idea how the switch happened
by Margaret 1 year ago
The ‘solved by %’ number seems to be stuck. It’s been going down slowly for months but seems to be stuck on 0.13%. Help please.
by Donna DiMarco 1 year ago
The ads keep jamming. I have to wait a few hours to play again.
by Rick 1 year ago
Crossword Jam has opened and ran fine for months but now begins to open but shuts down.
by Matinur 1 year ago
Can not open the app
by Marian Bendeth 1 year ago
Although the game is still open,when I click on it & app it quits on Iphone. Tried your solutions but nothing. It was updated. I play it every day. Please advise?
by Pia 1 year ago
Game crashes when I open it. I have already uninstalled and reinstalled on my iPad. Still does not work
by Carrie 1 year ago
Uninstalled and reinstalled still won’t start game m
by Ethel Joyce 1 year ago
Crashes when trying to open
by MalB 1 year ago
App keeps quitting when trying to open on iPhone for 24 hours. Had over 100,000 points and nothing is working?
by Hilly 1 year ago
Won’t open. Tried all what site said but still not opening
by Steven Ostwald 1 year ago
Crashes when opening up
by Zoe 1 year ago
No videos available
by Hannah 1 year ago
Lost the icon on main screen, wasn't working, deleted it & now unable to install it again
by Michele Meyer 1 year ago
When I start game, See Results pops up and I hit enter on that and it goes to a blank page. I have to shut down. I've rebooted my phone and it doesn't help.
by Merilyn Epps 1 year ago
Crossword Jam is stuck on my iPhone and won’t move onto next game. So frustrating !!
by Graham 1 year ago
The game when finished is very slow and sometimes after the advert the same game starts again and at the end says “already completed” I have deleted the app and started again from scratch but the same problem exists. Love the game by the way.
by Teresa Westphal 1 year ago
Screen is frozen and goes black
by Rosalie 1 year ago
Won’t let me purchase. I click on the amount I want but won’t go to my payment option
by Rosalie 1 year ago
Won’t let me purchase. I click on the amount I want but won’t go to my payment option
by Cheryl 1 year ago
Will not connect for inapp purchase
by Car 2 years ago
Game is stuck on advertisement Won’t let me x it off
by john pethrick 2 years ago
A lot of my word jam data has gone including over 100.000 knowledge points and 4 bloom trophy wins what has happened to it
by john pethrick 2 years ago
A lot of my word jam data has gone including over 100.000 knowledge points and 4 bloom trophy wins , I’ve had to start again what’s happened
by ivy.daniels 2 years ago
Keep freezing after 2 or 3 words.
by Stacy Roop 2 years ago
Bloom Rush announcement shows up when i open the app. It says I got first place, then the next screen freezes.
by Joan Pitts 2 years ago
Screen freezes as you go into bloom rush results. How do you unfreeze. Don't want to reinstate as I don't want to lose a vast amount of points I have accrued
by Joan Pitts 2 years ago
It is frozen when I go to results page. Can it be unfrozen. It says I am lost place but not for last game.
by Joan Pitts 2 years ago
Tells me I'm a league winner. Which I am not. Sends me to claim and won't let me go past it.
by Montana 2 years ago
I’m not getting a star when I complete the daily challenge
by Henry 2 years ago
Crossword jam keeps crashing and going to a black I need the problem with the app now
by Shari 2 years ago
Crossword Jam had a Bonus Screen over the game aand told meI was number 1. I clicked on see results. That brought to New screen that I cannot exit and continue to play.
by Zerelda Whirton 2 years ago
We are unable to access the video advert which normally give you 10 coins. The message being shown video unavailable, this has been the same for the last 7 days. Can you please advise?
by Susan oliphant 2 years ago
For 3 days keeps saying videos not available so I can’t get coins help please
by Barb lovely 2 years ago
Crossword jam has not worked for me in almost a week, the videos will not show up to collect to continue on in game. I’m almost out and I will have to delete the game if not fixed.
by John Garibaldi 2 years ago
After finishing a round and clicking "Next", the wallpaper scene froze and will not allow me to continue. This has been going on for the last 8 hours. I have a very strong internet signal. This is the first time having this problem. Help!
by Jane 2 years ago
Keeps crashing every few games
by Judith Malone 2 years ago
Points earned always show 0.
by Judith Malone 2 years ago
Constantly freezing.
by Mook 2 years ago
Videos not working