Is Sky Down?

From the creators behind Journey and Flower, comes a peaceful social adventure that is set to warm your hearts - Sky: Children of the Light. With the stars united, our light was infinite

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Sky problems reported in the last 24 hours

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Most reported problems

Something else

Not Working

Server Connection

Game Play

Recent Outage Reports

I can't get into the came it says "server error" and my wifi is really good so it has to be the game

by Chibi Moth 6 months ago

when it goes into auto it closes automatically and the screen is black

by Adinda Angelia 6 months ago

Unable to even log into the game and the one time I did in the last two days it immediately kicked me out the server errors.

by Wolfe 8 months ago

Nevermind :/
Went to the forgotten ark and it started happening again so idk how it can be my phone anymore.
(Issue is no longer resolved :/)

by Void 8 months ago

This is an update and I believe I fixed it!!! I did what the advice told me and cleared the data on the app. After that, I no longer got these problems. I would recommend you all do that too if you haven't already. If that didn't work; try to delete then re-download it!
(My issue has been resolved for now!! :D)

by Void 8 months ago

Heyo, me again. I recently found the problem occurs when I go into any world. An additional problem I found is a "communication error" popping up when I attempt to open the game. I have tried opening and closing the app and turning my wifi off and on again. Nothing has worked thus far.

by Void 8 months ago

still down :( cant' even log in to start

by Luke again 8 months ago

When I enter Golden wasteland, as per the other comments, "server error" and connection problems pop up. Every time I hit the only option "retry" it just.. keeps popping up. The only solution is closing and reopening, and even then when I go back into the golden wasteland to do the shard event, the same problem pops up again and continues.

by Void 8 months ago

As mentioned, game will not connect and repeatedly shows a Server Connection error with the only selectable option being retry, which just infinitely cycles the same error message.

by DrakeFeatherwing 8 months ago

I'm playing on nintendo switch, and having similar problems to the rest of the comments, like having the "server error" window pop up over and over, which is annoying, and one of the spirit emotes didn't even save for me! So, I have no idea what is going on.

by Siren 8 months ago

server not connecting (and I can find Spirits without getting chased by Krill in Golden Wasteland; but they don't record to my account)

by Luke 8 months ago

server isnt connecting im trying to play a run through of Eden and it wont stop popping up a server issue screen. its really inconvenient since i have to close my app so i don't die

by jeeper03 8 months ago

The game keeps sending me notifications that it "failed to connect" and asks me to retry. when I click "retry", the game just shows the same popup few seconds later. I'm using Nintendo Switch.

by Stone 8 months ago

Keep receiving a "sever error"pop-up

by Sam 8 months ago

I cant log in currently, the app when i opened it only appears the TGC logo.
I'm having this problems for almost 12 hours.

by Lê Đặng Ngọc Châu 8 months ago

It’s saying I’m having server connections but my wifi is fine.

by Unique 9 months ago

How to Solve Sky Down or Outage Issues

Our users are reporting that there are currently problems with Sky .

If you're having problems with Sky too, the games' servers might be overloaded, down or unreachable because of a network problem, outages or server maintenance is in progress. Here are some fixes to debugg Sky and solve the Sky not working issue:

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Game Excerpt

Sky, Is Sky game Down? Is Sky Down?
Game description
From the creators behind Journey and Flower, comes a peaceful social adventure that is set to warm your hearts - Sky: Children of the Light. With the stars united, our light was infinite. But darkness came and the stars fell, creating a new home in the clouds. A long time has is time to bring our lost stars home. Wake up Child of the Light, your adventure begins now. Experience the enchanting world of Sky, a beautifully-animated kingdom waiting to be explored by you and your loved ones. Spirits and their stories will lead you through their peaceful world and all its 7 realms. Help the star spirits return home - you will need compassion for humanity, timeless wonder, and light within your heart to guide your way. Meet players in this peaceful, open world MMORPG and team up to uncover the secrets of Sky. Play together and encounter the great wonders that Sky has worldwide. Team up with others to adventure into darker realms, save spirits and uncover ancient treasures. Brin...

thatgamecompany (Sky Publisher) Help Center

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