Are you having issues? Provide feedback to Sky by selecting the option you are having issues with.
Our users are reporting that there are currently problems with Sky .
If you're having problems with Sky too, the games' servers might be overloaded, down or unreachable because of a network problem, outages or server maintenance is in progress. Here are some fixes to debugg Sky and solve the Sky not working issue:
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Publisher: thatgamecompany inc
by hi 9 months ago
Server error
by Who 1 year ago
Server error 😞
by Samuel 1 year ago
Server error
by Chibi Moth 2 years ago
I can't get into the came it says "server error" and my wifi is really good so it has to be the game
by Adinda Angelia 2 years ago
when it goes into auto it closes automatically and the screen is black
by Wolfe 2 years ago
Unable to even log into the game and the one time I did in the last two days it immediately kicked me out the server errors.
by Void 2 years ago
Nevermind :/ Went to the forgotten ark and it started happening again so idk how it can be my phone anymore. (Issue is no longer resolved :/)
by Void 2 years ago
This is an update and I believe I fixed it!!! I did what the advice told me and cleared the data on the app. After that, I no longer got these problems. I would recommend you all do that too if you haven't already. If that didn't work; try to delete then re-download it! (My issue has been resolved for now!! :D)
by Void 2 years ago
Heyo, me again. I recently found the problem occurs when I go into any world. An additional problem I found is a "communication error" popping up when I attempt to open the game. I have tried opening and closing the app and turning my wifi off and on again. Nothing has worked thus far.
by Luke again 2 years ago
still down :( cant' even log in to start
by Void 2 years ago
When I enter Golden wasteland, as per the other comments, "server error" and connection problems pop up. Every time I hit the only option "retry" it just.. keeps popping up. The only solution is closing and reopening, and even then when I go back into the golden wasteland to do the shard event, the same problem pops up again and continues.
by DrakeFeatherwing 2 years ago
As mentioned, game will not connect and repeatedly shows a Server Connection error with the only selectable option being retry, which just infinitely cycles the same error message.
by Siren 2 years ago
I'm playing on nintendo switch, and having similar problems to the rest of the comments, like having the "server error" window pop up over and over, which is annoying, and one of the spirit emotes didn't even save for me! So, I have no idea what is going on.
by Luke 2 years ago
server not connecting (and I can find Spirits without getting chased by Krill in Golden Wasteland; but they don't record to my account)
by jeeper03 2 years ago
server isnt connecting im trying to play a run through of Eden and it wont stop popping up a server issue screen. its really inconvenient since i have to close my app so i don't die
by Stone 2 years ago
The game keeps sending me notifications that it "failed to connect" and asks me to retry. when I click "retry", the game just shows the same popup few seconds later. I'm using Nintendo Switch.
by Sam 2 years ago
Keep receiving a "sever error"pop-up
by Lê Đặng Ngọc Châu 2 years ago
I cant log in currently, the app when i opened it only appears the TGC logo. I'm having this problems for almost 12 hours.
by Unique 2 years ago
It’s saying I’m having server connections but my wifi is fine.