Is Kryss Down?

I’ve played this game for several years and this is the first time I’ve had a problem like this. Was logged out and tried to sign in with my email. Didn’t work, then password also didn’t work. Tried a very old PW and email, then tried to reset…nothing worked/ir recognized. Need help!

The game won't download. It goes to the initial blue screen and then goes blank (or I see the start of the x and then it goes blank). I am playing on iPad. I have deleted app, turned iPad on/off. Right before I could not get it to download - it did download but my friends were gone.

When I complete the available matches, there is a red 5 at bottom left of the screen, yet there are NO MORE MATCHES a ailable to play. How do I clear this problem. I have stopped game, cleared ache to no avail

My screen is black

I get no daily spin. My partner downloaded the game and gets a daily spin reward but I don’t have that. I even deleted the game from my phone and reinstalled and still no daily spin.

Jack-o-lantern reward notice has popped up and refuses to shut. Completely blocking screen so can’t play. Uninstalled app, reinstalled, restated iPad - nothing works.

Unable to connect with kryss server. Not a problem with my end or internet. Unable to pull up any site at all. Kryss needs to provide bonus when thid happens. It never happens with other games.

Old finished games keep popping up

When reward is granted for free game it won’t let me retrieve it

When I go to watch the ads before sending challenges, after the ad plays the “x” to click on is in the very top right hand corner and can’t be clicked on. So I leave and exit the game after tapping on it for ages. When I come back in I still have the same amount of ads to watch and still can’t click on the “x” I took a photo to show but can’t figure how to attach it 🙁

I bought a $20 game package and cannot access it. I have reset my password, reinstalled the game and would like to know how to regain the games I paid for. my user name was funnytiger42942383

Cannot “X” out of video I watch for free game Board. Seems to be under my Battery Power, WIFI Strength, etc

Game gets stuck in quick play if I try to restart the app it says I have lost

I can no longer access free game boards from watching the video

Ads not closing and I don’t get a new board

Game is stuck in lobby

Prof. Kryss is stuck in the lobby. Every game I’ve played for the last several days, I can’t finish, because my opponent is in the lobby.

Not able to watch videos to earn game boards.

2 games stuck in lobby.

5 games stuck in lobby waiting for opponent’s turn.

I can no longer access free game boards from watching the video

Whenever I don’t finish a game in the first go and close the app now when I go back into the game it just says ‘Your opponent has 72 hours to finish the game’. I have four unfinished games which will go to waste now. Not pleased wasting games

Videos won’t load for free boards

Game continues to load with no tiles 1 space left.

I have sufficient coins to use but no access to shop, other than game boards.

I have sufficient coins to use but no access to shop???

Not able to watch a video for a free game for the last two weeks.

Free gameboards by watching videos are no longer loading. How can i resolve this?

Cannot watch videos for free game boards. This has been going on for a while.

I see free boards are available for me if I watch a video but the video doesn’t come on. Is there a glitch?

Videos won’t load for boards. I get a spinning liner circle and then it stops. I have updated, restarted app, and restarted phone. This is the third day videos won’t load for me to access game boards.

I have not been able to watch a video for a new game board in nearly a week so I can no longer accept or send a challenge.

Game keeps saying I can’t play because I have no boards to play. I try to watch a video to play and it then freezes.

I am starting quick play games and nothing happens. I closed out the app and restarted it only to show I had lost games. It now will not load any games or start any games

Update lost all active games, coins and money. Help me restore old version with an X

Not detecting an Internet connection. However, I have tested other apps on this and other devices, and it is only Kryss that is having connectivity issues. I have cleared the cache and restarted both the App and the device a number of times. Still not working!

1) It goes black while watching ads after game play and I have to reboot 2) it stopped sending notifications even though it’s turned on 3) when I accept an invitation it won’t let me start the game it keeps popping up the invitation until I decline it and then it clears everything 4) I watched 3 ads today to get free boards and it took the first one away when I watched the 2nd ad and I lost the other 2 when I went to play my turn

I can’t login to my account via Facebook. I’ve done this several times and this is the first time it will not let me.

I'm not getting credit for all of my games I have won. They all just say they were ended by Kryss, even though when you click on them, you can see I won. Also, it keeps freezing and I lose game boards before I have even started playing them.

Points won are not added correctly. I get two points but it only adds 1 or I get 5 points and it only adds 2! Very frustrating.

I’ve recommended this game to so many friends and now we’re all having the same issue…the game freezes then you lose. It doesn’t matter where you are…it happens everywhere. I’m looking for an alternative app.

Having letters that are not part of words in the puzzle. Does not allow exchange

Several times (different games), I've placed letters, received points for them in that round, and then in the next round after opponent has taken their turn, the letters I'd placed last time are removed from the board -- and I have them back again as options for placement. ???

One place left to fill letter is wrong one so can't finish game

The game has extra letters that don’t belong in the puzzle so you can’t complete the game😩

The moves don't stick and it resets with each move

Have several games where the same 5 tiles keep coming up, so the game never ends. Also have a game that has 3 “p”s that don’t belong in the puzzle.

Games played are not coming to me through to me, they time out!

Every puzzle just keeps comming back with the same 5 files every time after placing them. I keep putting all the tiles down and they keep comming back the same ones next round without the ones on the board that I placed last round.

couldn’t login with my facebook account so i lost my original kryss profile with all the games and statistics. made a new one and ever since then there are bugs with the games and notifications. every three hours i get notified about only "having 1 hour left to play" even though it’s actually 2 days. i also can’t open my respective games anymore; there’s a loading screen for around 10 secs but nothing happens after that. couldn’t play with my friends either last week because, despite them having played their turn, it kept showing my completed turn only. i’ve restarted both my phone and the app, uninstalled and reinstalled the app, turned wifi on and off. basically i’m experiencing all of the issues / bugs others have mentioned but like, simultaneously. and nothing has been able to fix it so far.

Keeps showing it’s the other persons turn but my sister sees on her screen that it’s my turn

I’m losing games that I really won. Or should have. The game is fun when it works. I’ll be waiting for the other person to play, then half my points are gone and I lost. Seriously considering removing app, but I’ve spent alot of money here.

I paid $49.99 for a year. I have used it less than two months. I am out of game boards just like if I hadn't paid at all. I want my money back or I want unlimited game boards.

Getting same boards, quick play is gone, all my games say I have one hour left to play even thought I have three days. Is this no longer compatible with updates? How do we get answers please. I love this game.

Quick play is gone

I had so many games on the go. All of them disappeared!! I am not happy because I had about a hundred games on the go! I had a credit. I have paid for months worth and now everything is gone!! I have lost credits, I have lost friend games I was in the middle of! I can't get them back. I have done everything physically possible from my end! Kryss owes me big time!! Why are our paid for games gone? We certainly pay enough!! Jeepers!!

Game does not open for days on end ,Then asks me to log on when I do it does not allow it and it keeps taking me to my name with a 4 numbers behind it . So I’ve lost all my games , it does not recognize me, and I never logged out to begin with. I hope you are not scammers trying to rip people off .

User name changing, still has my pic and games. Games are waiting for opponent to play, but my opponent sees they are waiting for me.

Game changed. Names changed. Boards disappeared and then showed up as Lost without being played

I was having issues with Quick Play, it seemed sometimes it wasn't recognizing when I was done with my play. Also it took forever it inform me my opponent was through with their turn. Sometimes it wouldn't recognize the end of play at all and just freeze. The only way out was to resign costing a game board and lowering Kryss score. Now Quick Play is unavailable, icon is not there anymore. I have closed and reopened app, shut down and restarted device, went to app store and updated app twice. Nothing seems to fix. Quick Play is gone. playing on iPad.

Major issues with game play. Deleted app and reinstalled. Will not now accept my login details. Changed password but still can’t log in.

Couldn't start new games at all!

Gameboards used up without a game starting. This has been going on for a few days now and I have multiple accounts. The same all around. I start a game; then the sign 'opponent found' comes up; then it disappears in a matter of seconds. Thus, all gameboards are used up without playing.

Game has several glitches. Will not give ten points when a game is won. Keeps loading several “game won” or “game lost” after I clear them all. Sometimes does not give three games a day. Has dropped a game in the last couple days.

My wife and I play every day. Yesterday and today the game has been behaving very strangely. Takes a long time for a turn to come up, then after a while not at all. It’s like Kryss doesn’t know that we have finished a turn. Also getting messages with our regular user name with a number added. As of now the game has completely stopped working. Both on iPads.

Same puzzle over and over again

Game freezing for a long time, even after closing down and re-opening,still stuck. Only way out is to resign but then lose a game card.

As soon as I open a game to play all I get is a screen saying turn but then that is half covered by another screen saying start new game there is no acess to a start button I have over 36 games that I am about to lose as the 3 day window will be up cilla8939

All my games disappeared

I open Kryss and it comes up with another user name and a game playing with Pro Kryss. I can’t go to my lobby, see coins I have purchased etc.

Another User than me is shown in upper left corner and I cannot find where to login with my username.

Can’t open a specific game board. My user name: oh Nico, the game board I can’t open is from user :JillB0834

Can’t log on I have also lost all my previous games

Cannot play ads to get boards. Ad will play through and then shuts down game and kicks me out

Cannot play ads to get boards. Ad will play through and then shuts down game and kicks me out

I uninstalled and reinstalled and now I can't log in as the app is saying that it is already in use by another user which is me

I am no longer able to play the two people that I play on Kryss. They can send me games and I can send them games. What is going on?

App will not even open, all I get is the spinning + sign and “hand crafting crosswords”….but nothing past that. I’ve had this issue for the past 24 hours!

None of my games are loading

No clues showing. Just a blank board

All my games suddenly disappeared. I had many that were in progress. I recently paid for a 3 month subscription.