Are you having issues? Provide feedback to Jackpot Party by selecting the option you are having issues with.
by mike 2 days ago
will not load
by Joanie 2 days ago
I can sign on, play bingo, but when I select a slot game, any game, it doesn’t fully load and I have to shut down. Is there an issue going on this afternoon? Worked fine earlier today.
by ivan 2 days ago
goes to new party loading and stalls there
by Deborah 2 days ago
Will not load
by Kathy A Thornton 1 month ago
it hasn't loaded completely for over a week
by Julie Constantino 3 months ago
Jackpot party disappeared off Facebook. I spent $100.00 last night and have no access.
by Carla Reed 3 months ago
My Jackpot Party Casino is completely gone in my Facebook account. I went to Jackpot Party Casino Community to try to get in that way and it says: This content isn't available right now When this happens, it's usually because the owner only shared it with a small group of people, changed who can see it or it's been deleted. Please help me so I can get my daily tasks completed. Thank you
by HK 3 months ago
Game is no longer showing up at all. This is in addition to it never allowing me to collect points from emails sent. They are always "expired" or "collected already".
by campofredano giuseppe 3 months ago
il gioco non è più su facebook
by Isabelle Racicot 4 months ago
Clic accept polycies and lost everything My money and levels
by Patricia Hamel 4 months ago
Tried to go on my app and they told me to sign in with Facebook Apple or as a guest so I tried to sign in but now I am on there with no points like I’m a new player lost everything. How do I recoup it?
by jhvgytf 6 months ago
says can not open do to access file??
by Junior 7 months ago
Can’t collect daily bonus since Tuesday morning
by Lucky 9 months ago
Can’t get into the app. Says I lost connection to servers. Waiting to play…..
by John Rinaldo 10 months ago
Got new phone. Did not restore my coins and level
by Elaine Latini 11 months ago
Jackpot party starts to install on facebook on my desktop then dies
by Gloria Donald 1 year ago
Bingo countdown has been stuck for 3 days now and I'm missing out on all my party prizes. I need B15 for the blackout, it says bingo and nothing happens. The time is running out but not getting anything. Could you PLEASE help me before the game ends.
by Jennifer 1 year ago
Bingo is not working
by ang 1 year ago
Starts to load, i can see home screen but it is darkened and unresponsive
by [email protected] 1 year ago
Got a new iPhone. Lost game. I was on level four hundred and something. Tried to uninstall then reinstall. Didn’t work. Can you restore?
by Marc toliver 1 year ago
Can not play because it jumps to a page to update. The update shows i must purchase the app. No thanks. Deleted old app. Am not paying for “free play” games.
by Kim 1 year ago
Will not load past the sciplay screen
by Darren 1 year ago
Frozen screen on updating
by Chan 1 year ago
After being forced to update the app in IOS the app does not open anymore...!!!
by Mary 1 year ago
When I m already on but won't let me go on
by JoAnn 1 year ago
Cannot change wager on ANY android device. It is frozen at high (300 million) and + - Buttons do nothing. Was getting the Dimming issue described here for last week, now it's this issue. Have the latest version installed. Have signed out & have reinstalled.. didn't make a difference
by Sandi Rochacz 1 year ago
Cannot change bet amount. Frozen at the highest level. Tried clearing cashe & re-installing but same problem.
by Susan Scipioni 1 year ago
I just bought $19.99 of coins to use. I updated my app to the most recent version of Jackpot Party as requested. Now it won’t open. Nothing. I think my phone might be too old to support the new version of this game (?), but now that it is gone, I at least want to be reimbursed for the purchase I made two days ago. I love this game and want it back. Help!
by Kelly Brennand 1 year ago
The game will not open when I click on the icon. I’ve logged out of Facebook and have uninstalled and reinstalled the game.
by Roger oldenburgh 1 year ago
Jackpot party won’t open when I press the icon,please help I enjoy the game.
by DOROTHY L. PHILLIPS 1 year ago
This game keeps freezing on me! If I can't play it I will remove it! I have turned off tablet also uninstalled the game, it does not help,
by DOROTHY L. PHILLIPS 1 year ago
Cannot get it to play!
by DOROTHY L. PHILLIPS 1 year ago
Game is frozen!
by Charlotte 1 year ago
Game jack pot party frozen no response
by Marilyn 1 year ago
Game will not load.
by Mari 1 year ago
Can you please fix the bug problem right now !!
by Mari 1 year ago
I need this problem solve this is my fourth time writing to you guys about jackpot party it frozen up again and doesn't work and i know it's your system not my so please fix this problem now thanks!!
by Mari 1 year ago
What's going on with jackpot party because it froze up again please fix this bug it's annoying !! I'm tier of the game freezing up please fix this bug for good!!
by Mari 1 year ago
You need to solve all of these problems right now like today a lot of people bought coins and that's a rip off!! Sorry but the problem is not my wifi or my iPad it's your system this is very annoying!!!!
by Mari 1 year ago
The game came back on and I collected my coins and then it frozen up again what's going on what's the problem you need to solve this problem right away because it's annoying it's been doing this for two days already and I did everything I can already that's why I'm asking for your help please because I really like this game!!
by Mari 1 year ago
It frozen up when I am trying to collect my coin or my gifts for two days already it's getting me so mad that I want to delete the whole game I'm very piss off!!
by Mona 1 year ago
Same as others. Either stays dark and unresponsive or gives session error. Have cleared cache, have deleted and reloaded the app. Nothing works.
by Jeanette Gottlieb 1 year ago
THe new version was downloaded and it is incredibly slow
by Deyanira 1 year ago
My game is frozen 3 days. No respond . Iike. Jackpot party. I play 8 years ago. Please .
by Wayne J 1 year ago
Screen locks in a dim setting at the main screen. Same for 3 days. Cleared cashe and am running v5034.03 which I updated to August 22. Nothing else running on my android tablet.
by 159431496 1 year ago
Grey screen blocking game after opening
by Teresa Gaitley 1 year ago
Using a tablet and screen stuck on dim with no movement. Lost 3 days of plays
by Teresa Gaitley 1 year ago
App shows dim screen and won't continue to play. Lost 3 days
by Sharon henry 1 year ago
Just bought honey pass extra. Had over 2 billion game gone
by Dan Thornton 1 year ago
Goes to homepage, then won't finish loading
by Judy Craik 1 year ago
My computer at home is frozen on jackpot party. last night i went to buy your great deal of 15 billion coins and i froze i am now at my daughers using her computer and when i got in it said to collect 1.5 billion coins for 10.00 which i did hoping that it would unfreeze my issues but i am not very happy that i only got 1.5 for 10.00 when today it is over 2 billion and i originally wanted the 15 billion i feel very ripped off and i dont even know if the game is going to work on my machine at home then i will also be out the treasure game on saturday. i spend alot of money on here for a senior and i'm not very happy with everything that has happened recently
by Judy Craik 1 year ago
My game is frozen and has been since last night. The main page comes on with sound but thats it it doesn't show the normal things like the coin specials etc. i cannot play at all
by Bonnie Dieterich 1 year ago
game loads but the screen is dim, and nothing will open to allow play. Worked fine up until yesterday 9/1. Play this everyday and love the games just like a real casino, but now it seems to have locked up. I hate to uninstall as I had accumulated 94 million points. I have shut down my device to see if it will reboot, but still does not work.
by Rosemary Kaeser 1 year ago
Game loads but only takes me to the first screen, then freezes. Cleared cache, reinstalled several times without success. Fortunately haven't lost my coins. Has to be a problem with the app since 2 other SciPlay games I play are working fine. 2 emails sent to support team, but no response yet. It's now been 3 days.
by Not opening when you get to the slots 1 year ago
Freezing when you get to the slots. Not opening. Spent money on coins do not want to loose my purchase. Already uninstalled and re installed can see my progress will not open.
by Connie Saltos 1 year ago
You think game is loading and get to the second part of loading and it quits. This has happened for past 3 days. I play on Facebook.
by Connie Saltos 1 year ago
You think game is loading and get to the second part of loading and it quits. This has happened for past 3 days. I play on Facebook.
by Connie Saltos 1 year ago
You think game is loading and get to the second part of loading and it quits. This has happened for past 3 days.
by Annette Lococo 1 year ago
Several issues The games load, I swipe to the left to go to other games and it closes. Have had "asset missing error". Cannot find asset file. When first launching, the games loads half way and then gets stuck.
by Scott Ostrom 1 year ago
Gets halfway through loading tells me network error. My network is fine, I used it to reinstall jackpot party. Game is broken.
by Vy 1 year ago
Not loading app even after uninstall and reinstall
by De'Ondrea Thompson 1 year ago
It won't open.. I received an error its not responding. Been doing this all day
Our users are reporting that there are currently problems with Jackpot Party .
If you're having problems with Jackpot Party too, the games' servers might be overloaded, down or unreachable because of a network problem, outages or server maintenance is in progress. Here are some fixes to debugg Jackpot Party and solve the Jackpot Party not working issue:
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