Is Amazon Music Down?

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How to Solve Amazon Music Down or Outage Issues

Our users reports indicate that there are no current problems with Amazon Music game.

If you're having problems with Amazon Music too, the games' servers might be overloaded, down or unreachable because of a network problem, outages or server maintenance is in progress.

To solve the issue, here are some things you can do to debugg the Amazon Music game app and solve the Amazon Music game not working issue:

Choose your device:

Solve Amazon Music not working, has errors, is down or unresponsive, has black/white screen on Android:

These fixes listed below work for all common Amazon Music game on Android issues from White/Black screen on Amazon Music to Amazon Music network issues to Amazon Music game crashing/not working/displaying an error message. Let's get started solving these issues:

Clear Amazon Music Cache and Data on Your Android: Resolve stubborn game performance issues by clearing Amazon Music cache and app data. Note: Clearing the app's data restores the app to its default settings and clears all stored app data.This includes settings like parental controls, account login, etc. Follow these steps:
1. From the device's home screen, tap the Menu button on your device.
2. Select Settings >> Apps.
3. Locate "Amazon Music" from your list of apps.
4. Select Storage >> Clear Data.
When you relaunch the app, reset any settings you had previously.

Update Amazon Music to the Latest Version:
1. Open the Playstore app.
2. Search for "Amazon Music", and open it's detail page.
3. If an update is available, an Update option displays. Click it.

Uninstall and reinstall the Amazon Music app: If clearing the cache and updating the app to the latest version didn't work, you may need to start afresh. Sometimes, the Amazon Music black screen problem could result from the app's incompatibility and other reasons. Here is how to uninstall and reinstall Amazon Music:
1. Go to the Play Store
2. Search for "Amazon Music" and click the official Amazon Music app from the result.
3. Tap Uninstall to remove it from your phone.
4. Once removed, tap the Install (or Update) button to reinstall it.

Fix Amazon Music hanging on Android: If your phone is hanging, you might be running way too many apps than what your device can handle. If you notice that your phone was not running well before the Amazon Music game started hanging, try the following:
1. Close all running apps
2. Free up your phone storage
3. Uninstall obsolete and bad apps
4. Avoid heavy background tasks if your android phone can’t handle them at once.

Solve Amazon Music not working on Iphone, has errors, down, has black/white screen on IOS:

These fixes listed below work for all common Amazon Music issues on iphone like White/Black iphone screen on Amazon Music; network issues; game crashing/not working/displaying an error message. Let's get started solving these issues on iphone:

Quit and restart the app: If it's a minor issue that’s causing Amazon Music to crash, a quick restart on the Amazon Music app itself could be the remedy you seek. Try it.

Reboot your iPhone: If restarting Amazon Music doesn’t work, then you can reset/restart your iphone instead. This should help clear any minor glitches in the iphone system.

Reset network settings. Online games like the Amazon Music require stable Internet connection to stay connected to the server. Performing a network settings reset can help especially if the Amazon Music crashing issue has something to do with network connectivity errors like bad or unstable Internet connection. Follow these steps to reset your network settings:
1. Open Settings from the iphone Home screen.
2. Click General >> Reset.
3. Select the option to Reset network settings (This will reset your current network configurations and restore the default values. Your Wi-Fi networks and server settings will also be deleted.
4. If prompted, enter your device passcode).
5. Click the option to confirm network settings reset.

Uninstall and reinstall the app: Uninstalling Amazon Music from your iPhone will clear the game's cache and data. This will also delete any temporary files and data that might have crashed or were corrupted. Here's how to do it:
1. Click and hold on the Amazon Music icon or any icon from the Home screen for a few seconds.
2. When the icons begin to jiggle, tap the X on the corner of the Amazon Music app icon. Doing so will delete or uninstall Amazon Music from your device.
3. Click Delete to confirm action.
Other options: Contact Amazon Music Customer Support using the options provided here.

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