Are you having issues? Provide feedback to Ing by selecting the option you are having issues with.
by Karla Grant 3 months ago
Unable to access mobile banking, unable to make payment via bank card - ATM is showing balance as neat 0 and there is definately money in my acccount.
by Peter Wright 6 months ago
Deposit not available
by Ryan Macdermid 7 months ago
Can't use card in apple wallet at supermarket
by Jeremy 8 months ago
I logged in and Money not there!
by Jeremy 9 months ago
Something isn’t working as it should, but you are working on it. It’s been 3 days and I haven’t had access to my account. I have bills to pay.
by Anne Low 9 months ago
I am unable to connect with main account or transfer between accounts.
by Thommo 10 months ago
Not receiving payment
by Bob 10 months ago
Not receiving payments
by No pay 10 months ago
Payments not going into my account.
by Carsten 11 months ago
Endless wait time to call customer support line 133464
by Haks 1 year ago
Logging into internet banking is working but I haven't been able to transfer between my accounts since 6am this morning. I get an error "Sorry, we should be up and running again shortly." when I complete the payment details and press submit. Is this happening for anyone else? I cant see any customer notification on social media or on the ING website.
by Chon 1 year ago
Payment still not received in my account
by Katie 1 year ago
Pay not coming through, longest time ever over 15 hours now, quite stressful.
by Dan G 1 year ago
Pay not processed, certain direct debits not being actioned either.
by Jennifer 1 year ago
pay not processed
by Kurt Brinkworth 1 year ago
cant set up payid
by Kurt Brinkworth 1 year ago
cant set up payid
by Mingyu Yang 1 year ago
is the service down again? My balance has gone down to 0 as I have just made transaction.
by Brodie 1 year ago
Finding out card is suspended at the checkout while shopping. Online account says everything is ok but everyone at the shopping centre using an ing card seems to be getting a card suspended msg and cash cant be accessed via atm. Was on hold with ing for 30 minutes until I decided the to give up and go home. Still no word or notice from ing
by no 1 year ago
site struggling to load anything
by Katie 1 year ago
Payment not coming through from employer for over two hours now
by Warren 1 year ago
Payroll hasn’t cleared
by Zachary wilson 1 year ago
My pay also hasn't cleared into my account from employer. Payment has been sent from employer
by Jody 1 year ago
Pay has not been received into my bank account from employer although confirmed from employed it has been transferred.
by Lucie 1 year ago
My pay has not gone in although it was meant to this morning, my boss says she has transferred the funds
by Sarah 1 year ago
My savings maximiser accounts all show a correct balance but zero available funds. This is across all my accounts.
by Adam hoy 1 year ago
My dad is unable to transfer funds into my account
by Nathan 1 year ago
Bank not receiving payments
by Ron Vincent 1 year ago
Log in to website okay but then try to do anything and it crashes and says "Sorry, we should be up and running again shortly". Three days in a row now.
by Llaila 1 year ago
ING payments severely delayed through osko. ING to CBA. I've waited 4 days. Considering changing banks as this is the 4th time in a month it's happened. No explanation or apology either.
by Keisha 1 year ago
I’m a customer . Transferred an amount from ING to my CBA acct (osko), usually instant. THE MONEY IS NOT APPEARING IN CBA ACCT. not even as pending. Please help
by Lauren 1 year ago
Transferred to ing from 2 different accounts and money is not showing in my account
by natalie delaney-john 1 year ago
Can't pay anyone
by Elora ramirez 2 years ago
I cannot open my account. The app is crashing and show “sorry seems like something went wrong.” I cannot withdraw
by Emma 2 years ago
Can't access app
by Charmaine Dobbs 2 years ago
I transferred money into my ING account and it’s showing that the money is there but not available
HTTP/1.1 200 OK Cache-Control: private Content-Length: 217811 Content-Type: text/html Set-Cookie: ASPSESSIONIDSCDRAAAS=ENCJPJMCGLPOBMDPIGKBOAMM; path=/ X-Frame-Options: SAMEORIGIN X-Content-Type-Options: nosniff X-XSS-Protection: 1; mode=block Date: Wed, 12 Apr 2023 13:31:41 GMT Strict-Transport-Security: max-age=31536000 Set-Cookie: TS010473af=01c2a7216cb34bfe8b3f93867feb24a7779abd355af08dc67eebca64dff17f1c366bb17d34945f909aef834899c9bdf109f76fc908; Path=/; Domain=.www.ing.com.au Server: ING Australia
The DNS is up. We have tried pinging Ing.com.au. There are no DNS Issues detected!
Type | Name | Value | Class | TTL |
A | ing.com.au | 156.114.16.134 | IN | 298 |
NS | ing.com.au | IN | 86400 | |
NS | ing.com.au | IN | 86400 | |
NS | ing.com.au | IN | 86400 | |
NS | ing.com.au | IN | 86400 | |
NS | ing.com.au | IN | 86400 | |
NS | ing.com.au | IN | 86400 |
We have tried pinging Ing.com.au using our servers and the Ing.com.au server responded on time, indicating that there are no current Ing.com.au problems today.
If Ing.com.au is down for you too, the server might be overloaded or unreachable because of network problems, outages or a website maintenance is in progress.
If Ing.com.au is UP for us but you cannot access it, try these solutions:
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