Is The Sims Down?

The Sims™ FreePlay lets you create, customize, design and build to your heart’s content on mobile! Create your story, your way. Build your virtual town, family and life! Design and decorate dream homes that show off your interior design skills and personal style

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How to Solve The Sims Down or Outage Issues

Our users reports indicate that there are no current problems with The Sims game.

If you're having problems with The Sims too, the games' servers might be overloaded, down or unreachable because of a network problem, outages or server maintenance is in progress.

To solve the issue, here are some things you can do to debugg the The Sims game app and solve the The Sims game not working issue:

Choose your device:

Solve The Sims not working, has errors, is down or unresponsive, has black/white screen on Android:

These fixes listed below work for all common The Sims game on Android issues from White/Black screen on The Sims to The Sims network issues to The Sims game crashing/not working/displaying an error message. Let's get started solving these issues:

Clear The Sims Cache and Data on Your Android: Resolve stubborn game performance issues by clearing The Sims cache and app data. Note: Clearing the app's data restores the app to its default settings and clears all stored app data.This includes settings like parental controls, account login, etc. Follow these steps:
1. From the device's home screen, tap the Menu button on your device.
2. Select Settings >> Apps.
3. Locate "The Sims" from your list of apps.
4. Select Storage >> Clear Data.
When you relaunch the app, reset any settings you had previously.

Update The Sims to the Latest Version:
1. Open the Playstore app.
2. Search for "The Sims", and open it's detail page.
3. If an update is available, an Update option displays. Click it.

Uninstall and reinstall the The Sims app: If clearing the cache and updating the app to the latest version didn't work, you may need to start afresh. Sometimes, the The Sims black screen problem could result from the app's incompatibility and other reasons. Here is how to uninstall and reinstall The Sims:
1. Go to the Play Store
2. Search for "The Sims" and click the official The Sims app from the result.
3. Tap Uninstall to remove it from your phone.
4. Once removed, tap the Install (or Update) button to reinstall it.

Fix The Sims hanging on Android: If your phone is hanging, you might be running way too many apps than what your device can handle. If you notice that your phone was not running well before the The Sims game started hanging, try the following:
1. Close all running apps
2. Free up your phone storage
3. Uninstall obsolete and bad apps
4. Avoid heavy background tasks if your android phone can’t handle them at once.

Solve The Sims not working on Iphone, has errors, down, has black/white screen on IOS:

These fixes listed below work for all common The Sims issues on iphone like White/Black iphone screen on The Sims; network issues; game crashing/not working/displaying an error message. Let's get started solving these issues on iphone:

Quit and restart the app: If it's a minor issue that’s causing The Sims to crash, a quick restart on the The Sims app itself could be the remedy you seek. Try it.

Reboot your iPhone: If restarting The Sims doesn’t work, then you can reset/restart your iphone instead. This should help clear any minor glitches in the iphone system.

Reset network settings. Online games like the The Sims require stable Internet connection to stay connected to the server. Performing a network settings reset can help especially if the The Sims crashing issue has something to do with network connectivity errors like bad or unstable Internet connection. Follow these steps to reset your network settings:
1. Open Settings from the iphone Home screen.
2. Click General >> Reset.
3. Select the option to Reset network settings (This will reset your current network configurations and restore the default values. Your Wi-Fi networks and server settings will also be deleted.
4. If prompted, enter your device passcode).
5. Click the option to confirm network settings reset.

Uninstall and reinstall the app: Uninstalling The Sims from your iPhone will clear the game's cache and data. This will also delete any temporary files and data that might have crashed or were corrupted. Here's how to do it:
1. Click and hold on the The Sims icon or any icon from the Home screen for a few seconds.
2. When the icons begin to jiggle, tap the X on the corner of the The Sims app icon. Doing so will delete or uninstall The Sims from your device.
3. Click Delete to confirm action.
Other options: Contact The Sims Customer Support using the options provided here.

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Game Excerpt

The Sims, Is The Sims game Down? Is The Sims Down?

Game description

The Sims™ FreePlay lets you create, customize, design and build to your heart’s content on mobile! 

Create your story, your way. Build your virtual town, family and life! Design and decorate dream homes that show off your interior design skills and personal style. Expand your Sim Town and watch your community grow as you earn more Simoleons.

Play in real time and control your virtual world! Life can be altered for each of your Sims as they progress over time. Choose their paths through love, romance, relationships and marriage. Build up your town with Sim virtual families and watch as they grow and develop from babies to seniors. Create to complete goals, earn Simoleons and pick up rewards. Design fun and fulfilling life paths for your Sims, then watch them thrive!
 
Choose every aspect of your Sims lives: careers, appearance, personality and more! Then, watch as their stories unfold! Love and romance, or drama and breakups - the choice is always yours.

Download The Sims™ FreePlay a...