Are you having issues? Provide feedback to The Sims by selecting the option you are having issues with.
Our users reports indicate that there are no current problems with The Sims .
If you're having problems with The Sims too, the games' servers might be overloaded, down or unreachable because of a network problem, outages or server maintenance is in progress. Here are some fixes to debugg The Sims and solve the The Sims not working issue:
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by Dmo 11 months ago
Sims freezing in place randomly after completing action.
by Dmo 11 months ago
Sim completes action and freezes, jumping up and down in place.
by Dmo 11 months ago
Party boat says it is not connected to server but I am able to save game which also requires a connection to the server.
by Dmo 11 months ago
App closed as soon as I opened it.
by Dmo 1 year ago
App stopped working and closed.
by Dmo 1 year ago
Party boat says it is not connected to server but I am able to save game which also requires a connection to the server.
by Dmo 1 year ago
Game freezing upon opening.
by Dmo 1 year ago
Party boat not connecting to collect bonus points.
by Dmo 1 year ago
Game freezing more frequently.
by Dmo 1 year ago
The paper boy function is quitting in the middle of using and asking me to sign in again.
by Dmo 1 year ago
Doing the ghost hobby and the only one it would not let me click on is the one that is not already in my collection. Also, when I first entered this report, the I'm not a robot entry was missing.
by Dmo 1 year ago
Had to reboot game and it is saying the last time I saved the game was 1 week ago, I saved it today, a few times at least.
by Dmo 1 year ago
Hospital working sims just "clocked" out after working all night before the shift ended, without pay.
by Dmo 1 year ago
Won't let me log in, telling me I need to call firemonkeys for new update.
by Dmo 1 year ago
The app is refusing to send the candle resource to the spa so that my sim can get his badge and therefore eventual promotion.
by Dmo 1 year ago
I am in Sim Springs building Berry Boulevard and when building the previous 2 towns I was able to use new free items for the spending a certain amount of simolians portion of the daily challenges and for some reason I am unable to do that in Berry Boulevard.
by Dmo 1 year ago
One of my day spa employee's is not being offered the resources for a promotion.
by Dmo 1 year ago
I can't visit neighboring towns. When I try it says, "Your neighbor's town is from a more recent version of sims freeplay. You need to update the sims freeplay before you can visit them."
by Dmo 1 year ago
Tried to reboot and now it is saying I have no data from the cloud.
by Dmo 1 year ago
App froze and then shut down.
by Dmo 1 year ago
Said it was not online and I couldn't save after saving at least 3 times. Have restarted and it is frozen.
by Dmo 1 year ago
Clicked on paper boy and while watching the ad the game shut down.
by Dmo 1 year ago
Game freezing and not opening.
by Dmo 1 year ago
Game freezing when opening.
by Dmo 1 year ago
Telling me to contact firemonkeys because my latest update, which has not happened today, did not install correctly.
by Dmo 1 year ago
Game freezing when I open the app.
by Dmo 1 year ago
When I harvest negotiating plant, click on the sim eating plant for the video vs fight plant, the game crashes.
by lia 2 years ago
server maintenance problems.