Is The Sims Down?

The Sims™ FreePlay lets you create, customize, design and build to your heart’s content on mobile! Create your story, your way. Build your virtual town, family and life! Design and decorate dream homes that show off your interior design skills and personal style

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The Sims problems reported in the last 24 hours

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Most reported problems

How to Solve The Sims Down or Outage Issues

Our users reports indicate that there are no current problems with The Sims .

If you're having problems with The Sims too, the games' servers might be overloaded, down or unreachable because of a network problem, outages or server maintenance is in progress. Here are some fixes to debugg The Sims and solve the The Sims not working issue:

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Electronic Arts (The Sims Publisher) Help Center



Recent Outage Reports

by Dmo   11 months ago


Sims freezing in place randomly after completing action.

by Dmo   11 months ago


Sim completes action and freezes, jumping up and down in place.

by Dmo   11 months ago


Party boat says it is not connected to server but I am able to save game which also requires a connection to the server.

by Dmo   11 months ago


App closed as soon as I opened it.

by Dmo   1 year ago


App stopped working and closed.

by Dmo   1 year ago


Party boat says it is not connected to server but I am able to save game which also requires a connection to the server.

by Dmo   1 year ago


Game freezing upon opening.

by Dmo   1 year ago


Party boat not connecting to collect bonus points.

by Dmo   1 year ago


Game freezing more frequently.

by Dmo   1 year ago


The paper boy function is quitting in the middle of using and asking me to sign in again.

by Dmo   1 year ago


Doing the ghost hobby and the only one it would not let me click on is the one that is not already in my collection. Also, when I first entered this report, the I'm not a robot entry was missing.

by Dmo   1 year ago


Had to reboot game and it is saying the last time I saved the game was 1 week ago, I saved it today, a few times at least.

by Dmo   1 year ago


Hospital working sims just "clocked" out after working all night before the shift ended, without pay.

by Dmo   1 year ago


Won't let me log in, telling me I need to call firemonkeys for new update.

by Dmo   1 year ago


The app is refusing to send the candle resource to the spa so that my sim can get his badge and therefore eventual promotion.

by Dmo   1 year ago


I am in Sim Springs building Berry Boulevard and when building the previous 2 towns I was able to use new free items for the spending a certain amount of simolians portion of the daily challenges and for some reason I am unable to do that in Berry Boulevard.

by Dmo   1 year ago


One of my day spa employee's is not being offered the resources for a promotion.

by Dmo   1 year ago


I can't visit neighboring towns. When I try it says, "Your neighbor's town is from a more recent version of sims freeplay. You need to update the sims freeplay before you can visit them."

by Dmo   1 year ago


Tried to reboot and now it is saying I have no data from the cloud.

by Dmo   1 year ago


App froze and then shut down.

by Dmo   1 year ago


Said it was not online and I couldn't save after saving at least 3 times. Have restarted and it is frozen.

by Dmo   1 year ago


Clicked on paper boy and while watching the ad the game shut down.

by Dmo   1 year ago


Game freezing and not opening.

by Dmo   1 year ago


Game freezing when opening.

by Dmo   1 year ago


Telling me to contact firemonkeys because my latest update, which has not happened today, did not install correctly.

by Dmo   1 year ago


Game freezing when I open the app.

by Dmo   1 year ago


When I harvest negotiating plant, click on the sim eating plant for the video vs fight plant, the game crashes.

by lia   2 years ago


server maintenance problems.


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Game Excerpt

The Sims, Is The Sims game Down? Is The Sims Down?
Game description
The Sims™ FreePlay lets you create, customize, design and build to your heart’s content on mobile! Create your story, your way. Build your virtual town, family and life! Design and decorate dream homes that show off your interior design skills and personal style. Expand your Sim Town and watch your community grow as you earn more Simoleons. Play in real time and control your virtual world! Life can be altered for each of your Sims as they progress over time. Choose their paths through love, romance, relationships and marriage. Build up your town with Sim virtual families and watch as they grow and develop from babies to seniors. Create to complete goals, earn Simoleons and pick up rewards. Design fun and fulfilling life paths for your Sims, then watch them thrive! Choose every aspect of your Sims lives: careers, appearance, personality and more! Then, watch as their stories unfold! Love and romance, or drama and breakups - the choice is always yours. Download The Sims™ FreePlay a...



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