Is Subway Surfers Down?

Presented by Kiloo Games and Sybo Games. DASH as fast as you can! DODGE the oncoming trains! Help Jake, Tricky & Fresh escape from the grumpy Inspector and his dog

I have a problem with Subway Surfers game

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User reports:
Site has problems

User reports 30

Subway Surfers problems reported in the last 24 hours

24 hour clock

Most reported problems

Not Working

76.7%

13.3%

Server Connection

6.7%

Game Play

3.3%

How to Solve Subway Surfers Down or Outage Issues

Our users are reporting that there are currently problems with Subway Surfers game.

If you're having problems with Subway Surfers too, the games' servers might be overloaded, down or unreachable because of a network problem, outages or server maintenance is in progress.

To solve the issue, here are some things you can do to debugg the Subway Surfers game app and solve the Subway Surfers game not working issue:

Choose your device:

Solve Subway Surfers not working, has errors, is down or unresponsive, has black/white screen on Android:

These fixes listed below work for all common Subway Surfers game on Android issues from White/Black screen on Subway Surfers to Subway Surfers network issues to Subway Surfers game crashing/not working/displaying an error message. Let's get started solving these issues:

Clear Subway Surfers Cache and Data on Your Android: Resolve stubborn game performance issues by clearing Subway Surfers cache and app data. Note: Clearing the app's data restores the app to its default settings and clears all stored app data.This includes settings like parental controls, account login, etc. Follow these steps:
1. From the device's home screen, tap the Menu button on your device.
2. Select Settings >> Apps.
3. Locate "Subway Surfers" from your list of apps.
4. Select Storage >> Clear Data.
When you relaunch the app, reset any settings you had previously.

Update Subway Surfers to the Latest Version:
1. Open the Playstore app.
2. Search for "Subway Surfers", and open it's detail page.
3. If an update is available, an Update option displays. Click it.

Uninstall and reinstall the Subway Surfers app: If clearing the cache and updating the app to the latest version didn't work, you may need to start afresh. Sometimes, the Subway Surfers black screen problem could result from the app's incompatibility and other reasons. Here is how to uninstall and reinstall Subway Surfers:
1. Go to the Play Store
2. Search for "Subway Surfers" and click the official Subway Surfers app from the result.
3. Tap Uninstall to remove it from your phone.
4. Once removed, tap the Install (or Update) button to reinstall it.

Fix Subway Surfers hanging on Android: If your phone is hanging, you might be running way too many apps than what your device can handle. If you notice that your phone was not running well before the Subway Surfers game started hanging, try the following:
1. Close all running apps
2. Free up your phone storage
3. Uninstall obsolete and bad apps
4. Avoid heavy background tasks if your android phone can’t handle them at once.

Solve Subway Surfers not working on Iphone, has errors, down, has black/white screen on IOS:

These fixes listed below work for all common Subway Surfers issues on iphone like White/Black iphone screen on Subway Surfers; network issues; game crashing/not working/displaying an error message. Let's get started solving these issues on iphone:

Quit and restart the app: If it's a minor issue that’s causing Subway Surfers to crash, a quick restart on the Subway Surfers app itself could be the remedy you seek. Try it.

Reboot your iPhone: If restarting Subway Surfers doesn’t work, then you can reset/restart your iphone instead. This should help clear any minor glitches in the iphone system.

Reset network settings. Online games like the Subway Surfers require stable Internet connection to stay connected to the server. Performing a network settings reset can help especially if the Subway Surfers crashing issue has something to do with network connectivity errors like bad or unstable Internet connection. Follow these steps to reset your network settings:
1. Open Settings from the iphone Home screen.
2. Click General >> Reset.
3. Select the option to Reset network settings (This will reset your current network configurations and restore the default values. Your Wi-Fi networks and server settings will also be deleted.
4. If prompted, enter your device passcode).
5. Click the option to confirm network settings reset.

Uninstall and reinstall the app: Uninstalling Subway Surfers from your iPhone will clear the game's cache and data. This will also delete any temporary files and data that might have crashed or were corrupted. Here's how to do it:
1. Click and hold on the Subway Surfers icon or any icon from the Home screen for a few seconds.
2. When the icons begin to jiggle, tap the X on the corner of the Subway Surfers app icon. Doing so will delete or uninstall Subway Surfers from your device.
3. Click Delete to confirm action.
Other options: Contact Subway Surfers Customer Support using the options provided here.

Safety

Is Subway Surfers safe?

Yes Subway Surfers is Safe according to Google Safe Browsing

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Game Excerpt

Subway Surfers, Is Subway Surfers game Down? Is Subway Surfers Down?

Game description

Presented by Kiloo Games and Sybo Games.

DASH as fast as you can!
DODGE the oncoming trains!

Help Jake, Tricky & Fresh escape from the grumpy Inspector and his dog.

- Grind trains with your cool crew!
- Colorful and vivid HD graphics!
- Hoverboard Surfing!
- Paint powered jetpack!
- Lightning fast swipe acrobatics!
- Challenge and help your friends!

Join the App Store's most daring chase!

A Universal App with HD optimized graphics for retina resolution.

Subway Surfers is compatible with iPhone 4s, iPod 5, iPad 2 or newer.

iOS 8 or later OS version is required.
                                     