Are you having issues? Provide feedback to Jackpot Master by selecting the option you are having issues with.
Our users reports indicate that there are no current problems with Jackpot Master .
If you're having problems with Jackpot Master too, the games' servers might be overloaded, down or unreachable because of a network problem, outages or server maintenance is in progress. Here are some fixes to debugg Jackpot Master and solve the Jackpot Master not working issue:
Choose your device:
100% Contact Match
by michelle fischer 11 months ago
no new update in amazon store. cant update
by Julie Neyman 1 year ago
Checking Updates - won’t go any further
by Tatiana Wolfe 1 year ago
I tried to purchase the new diamond and gold pass for $11.99. Each time I tried it kept saying payment declined. I cancelled started over again same message. The money was available on my card. After doing this cancel and redo several times and getting sane message I quit. Checked the balance on my prepaid card, for each time I tried to purchase this and kept getting declined, you still took the money it giving me my pass. You drained my card of repeatedly charging me and not giving me the pass. My card went from $75 now to $16. Like what????? Charging me over and over for something you wouldn’t give me.
by Shelley 1 year ago
Cant log into game comes up as sign in as guest. Been playing this game for 2 years do not want to loose all my levels im on. How and when do you fix it. I have sent several emails through your contact us page..still nothing!! Apalling to say the least.
by Derek 1 year ago
Having connection failed since Thursday, 10 Aug. Thought it was my Wifi but it is not. How to resolve it?
by D 1 year ago
Was playing then 'connection issue screen showed however connection is fine and working for all other apps on tablet. Issue is on Jackpot Master side of connection. Issue began about 0610 EDT.
by Darren 1 year ago
Mission is not loading as well as Dash.
by Miguel pacheco 1 year ago
No me entrega las recompensas del pass
by Neva Sanders 1 year ago
App will not open. I tried updating the phone system, clearing app cache, and reinstalling app. It’s the only app that will not open.
by Michael Malpass 2 years ago
It is now Dec 17 10 pm., have been unable to log on yo game for 19 hours. How do you expect me to achieve missions when I can't even play , I have so many things that just need a little more and gonna lose all of them.I have lost 10's of billions of coins because of your inability to keep this game operational.If I do not receive immediate compensation I am through with your game.T I bad for you spent money and played every day for hours.Will never spend another penny until compensated and sure I will be able to play when ready.
by Michael Malpass 2 years ago
It is 4a.m. Dec. 17 .I can't log on For the third time in 3 weeks, if not fixed by noon time, I am done with your game.I get so close to objectives, play for hours and hours, just to have no chance at completeing cause I can't even log on.I am pissed lol.
by Michael Malpass 2 years ago
I was playing your game until 2:59 a.m. Dec 17, and for the third straight Saturday, at 3:00 could not log on .Been playing for 6 days no problem, then when it is time to claim fishing rewards , can't log on , and it always lasts for at least 24 hours.I have lost so much in past 3 weeks, (broke my mission streak, took fishing rewards, hurt my team advancement in competition, carnival cards, only one away and couldn't play, I have lost billions of coins and it is always at the same time of week and time .
by Michael Malpass 2 years ago
I was playing your game until 2:59 a.m. Dec 17, and for the third straight Saturday, at 3:00 could not log on .Been playing for 6 days no problem, then when it is time to claim fishing rewards , can't log on , and it always lasts for at least 24 hours.I have lost so much in past 3 weeks, (broke my mission streak, took fishing rewards, hurt my team advancement in competition, carnival cards, only one away and couldn't play, I have lost billions of coins and it is always at the same time of week and time .
by Michael Malpass 2 years ago
Can't log on to game.Press Jackpot- Master in menu,green bar fills to 100 per cent, then sends me back to menu,This is the second time this has happened in the past few weeks, Last time it lasted for almost 2 day s causing me to lose out on many rewards,I received no compensation, I know I play your game at least b5 hours a day , am considering stopping altogether unless problem is fixed and some kind of legitimate compensation is given.
by Lola 2 years ago
After i see it updates nothing happens. I cleaned storage space in case that wI as an issue. But no luck. I have nearly 700 BILLION POINTS. HELPPLEASE
by Vicki Medley 2 years ago
For two days, it has not worked. Actually since Thanksgiving day. Only black screen
by Vicki Medley 2 years ago
For two days, it has not worked. Actually since Thanksgiving day. Only black screen
by Brandon 2 years ago
Crashes and says there's a bug .also have spent the money to get the extra spin on the daily wheel and now all of the wedges say jackpot but 1. I honestly think that this game is rigged . The odds of that are just to low .
by Anne peake 2 years ago
Can not open app! It checks 4 updating on 1st screen then crashes
by Anne peake 2 years ago
Can not open app! It checks 4 updating on 1st screen then crashes
by Sharon 2 years ago
App will not open
by Wayne Andrews 2 years ago
Las Vegas game chip feature to get 6 of them. Been trying for 12 hours no success in 800 billion dollars lost all my money and still stuck after thousands of spins very disappointed chip feature never has come up in 12 hours of spinning. Wow . I'm out money now will move to another site. Seems it will never ever get to chip feature not once in 12 hrs and almost a trillion lost.
by Wayne Andrews 2 years ago
Las Vegas game chip feature to get 6 of them. Been trying for 12 hours no success in 800 billion dollars lost all my money and still stuck after thousands of spins very disappointed chip feature never has come up in 12 hours of spinning. Wow . I'm out money now will move to another site. Seems it will never ever get to chip feature not once in 12 hrs and almost a trillion lost.
by Madison 2 years ago
it says it’s checking for updates but won’t load any further, have reset my phone, deleted and reinstalled app, and app is not due any updates but it still wont load
by Carlos 2 years ago
If I delete the game an reinstall the game will I lose all of coins?
by Carlos 2 years ago
The get stuck on the screen
by T 2 years ago
The game asks for update however when it goes to playstore there is no update option
by Jim 2 years ago
It opens and then crashes and goes off on iPad
by Colleen delaney 2 years ago
On the quest triple chili game has black screen, but can play other games. Cannot continue quest
by Glenn 2 years ago
Crashing Non stop
by Beth Ramirez 2 years ago
I have not been able to play Triple Chilies for 4 days now. I have attempted to contact the support through the game and have not received any additional help. I have an android and I did all of the steps listed to try to resolve the issue. I try to go into the game and it is stuck on the screen saying free games: 10. I can't spin, the free games won't play. This is part of my Quest and I am getting very frustrated that I can't play. Is there any additional help that I can receive to get past this problem on the game?
by Jp Pheiffet 2 years ago
Hey guys just want to find out. Jackpot master from this morning i couldn't open my game. It says that no network connection but my WiFi works fine? Any suggestions what I should do? thanks.