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by Terry Cornell 1 year ago
Stuck in the scale of wisdom for days all I've been able to do is collect energy. I love this game! Tell me how to fix it!
by Reem Alqatami 1 year ago
My game is frozen, I deleted it and reinstalled it yet it is still stuck
by Joella Conklin 1 year ago
In the side game, Jonathan is standing in front of the scales and Jenai(sp?) is asking him who the falsehood damaged and that is it….it’s won’t do anything and there is no way to exit the screen, go to the farm nothing!
by Victoria 1 year ago
Stuck at the tiles, the game has been frozen for days at this point. To the point each time I try to log in thinking it’s gotten an update and it must be working, that i collect a bunch of welcome back energy, but it stays frozen on the same part. I’ve solved the puzzle tens of times now. It just. Sticks frozen after I’ve completed the puzzle. It might be time to just uninstall. Sad because I spent money.
by Elizabeth Davies 1 year ago
I keep getting lost connection please try again later my game has not been working for about four days now there is nothing wrong with my wi fi connection it is perfectly ok I live this game I’m frustrated that I can’t get back on to it I tried rebooting my I pad pro tried deleting the game and reloading it nothing is happening
by Jeanne Cooper 1 year ago
I got to the large purple mushroom in the section after scarlet and a message popped up that I need to get rid of the large purple mushroom, but the message won’t go away and I can’t move or exit to farm.
by June Stevens 1 year ago
Can't finish loading its been 36 hrs after the new update it tol me it had a bug then I was told to DL 401.1 THIS HAS A BUG TOO
by Lisa Kay 1 year ago
When trying to open the game , I get an upgrade message that will not open . Seems to be frozen . I can not play the game after I've gotten so far
by xi 1 year ago
always getting NO PATH
by Maria 1 year ago
I’ve been playing for a while, and now the game does not save my progress, it glitches, and goes back a few steps, so even if I was already further in a level - when I login, I’m back to its beginning… happens since today, I’m level 36, at Ancestral Altars, and the Path of Priests currently running too.
by jacqueline 1 year ago
I was having problems with this game, I tried to email you, I didn't get any responsive, so I deleted the game
by Cheryl Morrison 1 year ago
Stuck at level 23, first offering to the keeper, game shuts down when I try to rotate the blocks.
by Didi 1 year ago
I have the same problem saying there's no path. Very frustrating. About to delete the game completely. There's other games out there as challenging. Australia
by Jasmine kaur 1 year ago
There option say to merge the items but when I press it’s show “No Path” I can’t even fix anything
by Sheri Nelson 1 year ago
Screen is frozen. Can’t do anything
by Jen 1 year ago
It freezes n glitches a lot like right now I’m at the scales n it’s hung just keeps repeating the trust is a lie
by tracye 1 year ago
there is no weight in the area for the 3 barrels stuck on that screen with a small area lit up and no sign of anything to use as a weight have logged off and back on still the same
by JoAnne Rodriguez 1 year ago
Cannot see entire gate to determine order of parrots for tile puzzle. Cannot reduce size or back out of screen.
by Rochelle Burson 1 year ago
The game is stuck at one part, at the giant scales with the priestess and you cannot go anywhere else.
by Jayne Franklin 1 year ago
My game, like for many others, has frozen and I cannot do anything. I have tried quitting out and rebooting my device. I don’t want to have to delete the game and reinstall as I have spent time and money on the game.
by Jacqueline 1 year ago
Logged in to play, told to update, I had to putn my information and still nothing.
by Beverley Booth 1 year ago
Game frozen at air balloon can’t move anywhere
by Joyce Janush 1 year ago
Game is frozen
by Rose 1 year ago
So when I was playing the merging I accidentally press something I was not to supposed to do I guess and when I came back it was stuck on the instructions and I cannot do anything now
by Donna 1 year ago
Stuck on island, need to move 3 barrels and find another weight to put on plate to activate a way to get through...only partial of location lit up to find this "non-existent" other weight...no way to move past or out of location or way to get back to farm.
by Debbie 1 year ago
Gone through a door in golden island & the game has gotten stuck. Half the screen is shaded
by Belinda 1 year ago
Keeps crashing
by Michelle Blangeard 1 year ago
I get the something went wrong error code and then it either black screens or freezes. I've tried playing it on edge and chrome either way it does the same thing.
by Leady Angelline 1 year ago
Messages popped keep ask me to restart the game,connection lost!! please check your connection and come back.. I did restart several times and still same, clear cache from phone setting, it works well only in farm.. anyway it happen already about 7hr ago. When I try to move the crates at ancient catacombs.
by Jes 1 year ago
Always crashes when I try to collect rewards
by Christine 1 year ago
Crashes every time I click on rewards in Jungle Reserve Season.
by paulette 1 year ago
I keep getting no path when I try do do something
by Nic 1 year ago
Keeps telling me connection lost
by Anna 1 year ago
The game keeps telling “connection lost! Please check your connection and come back” with a restart button. I did everything as instructed, tried connecting to different networks, rebooted by devise and reinstalled the game. It’s still the same.
by Michelle 1 year ago
When I play the game of island Questaway, it plays for a short while. Suddenly it crashes out, it won’t allow me to play the game
by Sarina 1 year ago
Im at the cave at Mysterious Waterfall but cant get through. Seems like a glitch
by Sue Jones 1 year ago
On farm island when trying to move the key round the maze to enter the mine the game stops working and throws me out so I have to reload it again and keeps happening
by Galiv 1 year ago
The game keeps telling “connection lost! Please check your connection and come back” I did everything as instructed, tried connecting to different networks, rebooted by devise and reinstalled the game. It’s still the same.
by Willem 1 year ago
Connection error says no internet connection
by Kathy Riesgo 1 year ago
The game keeps saying “connection error”. My internet’s is working. I restarted my iPad. I uninstalled and installed the game. The error keeps popping up
by Maya 1 year ago
I keep getting no path on the farm. I can't build anything or expand the farm or cut down anything.
by Ursula 1 year ago
I go to level 18 and then I get connection lost I have a good and save connection so this is not the issue
by Monique 1 year ago
Stuck on one screen and you cant move anything or go back to main island. I have emptied cache and unistalled nothing works.
by Leeann 1 year ago
I completed and earned the cat. It won’t go past after Emily talks to the cat and the cat has hearts around it. The game immediately x’s out and crashes. I’ve tried removing the game from my device and redownloading it, and it’s still doing it. Please help.
by Sara 1 year ago
I keep getting no path when I am trying to complete the jewelry store. I have even moved it and still get the message
by Daniela Leahy 1 year ago
The girl is stuck on the farm at the waters edge. There is nothing blocking her there but she is not moving and even for obstacles right next to her it keeps telling me ‘no path’ How can I get her out of there? Again, nothing is blocking her there…
by Jewel 1 year ago
Same as others, as soon as I spent money on packs, it crashed and won't connect. Really mad because imdoing the adventure quest that is timed! I want my money back!! 🤬
by Lourdes 1 year ago
After installing new app went to the area where you pit out the fire and when it shows the island the game goes to back to uploading screen
by Salma Ibrahim 1 year ago
Since the update, game freezes.
by Amrita 1 year ago
Nothing’s working in the FARM! I can’t build dairy, petshop ! I can’t remove grass or anything! It says no path even to things that I had previously removed!
by Deborah 1 year ago
I am stuck in the fourth island, white bar shows across bottom of iPad and question mark appears next to dog. Emily is looking for another passage stated at top of screen but can’t get it to move at all. Frozen screen.
by Inara 1 year ago
every time I try to build it doesn't allow it and outputs no path even though it's not building anything
by MasterESE 1 year ago
Game crashes every time I try to move on to the Shipyard adventure.
by Lin 1 year ago
This is so sad. Everyone seems to the same problem. Are you going to answer us? Are you try to fix the problem? Please give us a update.
by Carmen 1 year ago
Game is stuck on level 8
by Carmen 1 year ago
Game is stuck on level 8
by Deals4Jack@icloud.com 1 year ago
Game is stuck.
by Jim 1 year ago
Game is stuck. Explorer task is done and stuck. Final confrontation completed and won’t continue.
by karina trujillo 2 years ago
got stuck on removing the purple mushroom
by debbie spears 2 years ago
can't move in levels can't leave its froze
by Arnold Paquingan 2 years ago
My island questaway stops working,does not continue.
by Shell 2 years ago
When I click continue to collect the rewards I get kicked out of the game.
by Marietta Urseth-Presser 2 years ago
I can't open the gate in the far right side of the farm. The display says "come back later". I am at star level 22 and saga 6, i have built all required buildings, including ostrich and parrot; when is "later"? Have I missed something? I am playing on an Android tablet. Thanks.
by Jael 2 years ago
Spend lot of money on this game and now is frozen and won’t do anything is stuck on the same place and wont let me even moved mi carácter if go to the farm
by praveen raja 2 years ago
I have everything to build an object. But says 'no path' ???,
by Sandra Little 2 years ago
Crashed can't go forward or back I've had problem with game before had to start completely from beginning of game if can't fix this time will quit playing
by Denis 2 years ago
Game crashes regularly and constant lost connection issues makes this game unplayable.
by Kathy Haynes. 2 years ago
Game keeps saying connection error. My connection is fine. Game will not open nor load. I've done every thing to do.
by mia rose 2 years ago
I have everything to build an object. But says 'no path' ???,
by Sally 2 years ago
After update opens and then says server problem over and over
by Christopher 2 years ago
The light beams won’t move when I get to the light house
by Illona Muldoon 2 years ago
I’m at the point where Johnathan offer to help moving a statue and then the game freezes, nothing can be pressed. When you go out and come back in the scene replays and freezes at the same point again
by Zosia 2 years ago
Gra się zawiesza
by DALIA 2 years ago
Is just not working, I get a message of connection lost, If I uninstall the app I'll lose all after spending money, weird but that's when the problems started. There's a number on the left bottom, is 6497177, please help.
by Sabrina 2 years ago
Game keeps saying I have connection issues and shows a restart button. I do not have a connection issue. It's like it's stuck in a loop. I thought it had worked through by me hitting the map before the dialog started. I was able to go to the farm and do a bunch of stuff and even returned to keeper island to move ahead. But when I left the game because I had no energy and came back it had me back at the same glitchy spot like I hadn't done any tasks.
by Sabrina 2 years ago
Game is glitched out. I had fixed a bridge on the keepers island and as soon as it finished the dialog it said I lost connection and had a restart button to push. I did and it has continued to do the same thing all day. I have cleared cookies & data, uninstalled & reinstalled it and it loads the game up at that same bridge every time with the same connection message. I am not having any connection issues. I am not having connection issues with the other game I have.
by Christine 2 years ago
I contacted you 2 weeks ago that my game is down,as of today you still have not responded.i did everything it says to do under fix game.i spend a lot of money including I bought another package right before the game went down.if you can't fix the game,I want my money back.please respond.
by Erick 2 years ago
Game error, cannot connect
by Christine 2 years ago
# 3543369 I had send in a report of this problem 2 days ago and nothing has been done,I checked all the quick fixes on here but nothing works, I'm spend a lot of money on this game and just had purchased another package,very upset,if you can't fix this problem I like my money back.spend lots of hours and money to get where I am and this happens.hope you can resolve this issue a.s.a.p.
by Christine 2 years ago
Keeps asking to restart,saying to reconnect,nothing at all wrong with my internet
by Julie Horgan 2 years ago
When I am back on the farm and want to cut down trees, bushes etc it keeps saying no path when there clearly is. I have energy I am level 12 and just don’t understand what to do to be able to collect resources. I would really appreciate your help. Thank you