Are you having issues? Provide feedback to DoubleU Casino by selecting the option you are having issues with.
by Pamela A Calder 1 month ago
I just won a 1,240,000,000 on the Mole game and it has crashed, and it is not giving me my winnings. I know if I close the site, I will probably lose my winnings what is going on???
by Bradley 2 months ago
Original version not letting me play may be able to be restored with a rescue disc
by Yeni cruz 3 months ago
Not connecting to facebook
by DALE S WYATT 3 months ago
you've added to much crap on the site and now the whole thing doesn't work properly. freeze's white screen and other isssues
by val stewart 4 months ago
Unable to collect from friends posts since Friday Evening Keeps coming up as an Error message This problem is on every post
by fay keen 6 months ago
i have explained the problem you are declining my visa which is correct please
by Fay Keen 6 months ago
I was playing BubbleBee was winning then lost the whole lot including 87million plus all i have is 10.713.284 please fix this problem
by Maria Fernanda Paulino 8 months ago
A aplicação doubleUcasino não me permite acesso,aparece com a imagem completamente distorcida .Obrigado
by Maria Paulino 8 months ago
Há perturbações na imagem ,esta aparece completamente distorcida aquando acedo ao site.Obrigado.
by Timpope 8 months ago
My plumber coins won't go threw the feature said it full I never bad that problem before I can't get points or my cards I all losing on my points. Please do something I love this casino this is the one I play all the time
by Kathryn merriweather 8 months ago
Saint Patrick game is not downloading
by Myrna 8 months ago
I was playing a game & it just froze . Can not get it restarted
by Kat 9 months ago
Been on maintenance for at least 6-7 hours
by Kenneth Butler 9 months ago
Been down for hours
by Sandra Headley 9 months ago
cannot connect to double u
by lillian reeves 9 months ago
I can't access duc from my short cuts today, What happened?
by Judy A Wagner 9 months ago
White screen, game does not load
by Peg 9 months ago
The game won't load, just a plain white screen. Can't collect chips from anyone either.
by Judy Sellers 9 months ago
Cannot collect from friends or send anything. Can't get into my accounts except through free chips page. Please fix !
by Judith Sellers 9 months ago
I can't collect or send any gifts or money from my friends on f/b as of yesterday. Others are complaining about the same thing. What is going on ????????????
by Bonnie Jones 9 months ago
When I go into Doubleu casino. It won't load. I get a white screen.I use windows 10.
by Diane 9 months ago
DoubleU Casino will not load from facebook, all I get is a white screen. I have to go to the community page to get it to work.
by suzanna brazeau 9 months ago
Game won't load. tried rebooting and this didn't work either. Had issues at 4am and managed to get it working then at 8am it wouldn't load. been trying now for 4 hours and still won't load along with a couple other sites that won't load either. please help I love these games and play everyday!
by Margaret 9 months ago
Fan page not loading on Facebook as one page. Like it use to.
by Roslyn Zimmerman 10 months ago
Keeps showing spinning 7's, says LOADING and below it says "click to cancel". Please help. I love these games. I am using Windows 10 on my laptop. Thank you!
by Stephanie 10 months ago
It won’t load &
by S Hurd 10 months ago
Supposedly we would get a bonus after being shut down for maintenance so long. Did we?
by Robert showalter 10 months ago
Got notification of an update last night and it still doesn’t work
by Carol 10 months ago
Still down.
by Carol Sorokin 10 months ago
Will not pay money to fix Your problem. Has been down all day for maintenance!
by Carol Sorokin 10 months ago
Been down all day for maintenance
by J Arias 10 months ago
Down for maintenance since early am?
by Kenneth Mitchell 1 year ago
I can't collect the points I've earned for paying out
by Kenneth Mitchell 1 year ago
I can't collect the points I've earned for paying out
by Joyce Wagoner 1 year ago
Stopped
by Pamela Dalton 1 year ago
My game reset and I lost all of my points. It reset and gave me a million points. Can you fix the problem or should I switch to a different company. Highly stressed instead of relaxed. I lost 30 million and all the other bonuses in the game
by Pam Dalton 1 year ago
Yesterday I lost all of my points. When I rebooted it took me to 1 million points. I was between 26-30 million points. I’ve always rebooted from my facebook. I refuse to start again. I’ve played with you for more than 3 years. What can I do?
by bea pederson 1 year ago
when I try to play, the screen goes all squigley. I've been trying for just about two weeks to access without success. I've uninstalled the app and re-installed, still the same picture distortion
by Victoria 1 year ago
Can't sign in with email. Have a new phone and have lost my account information
by Irene 1 year ago
I bought a new iPad and transferred all material from old one,but I lost your game and am starting all over again
by Pauline murrell 1 year ago
Unable to download game and to reopen in the game apps
by Lois 1 year ago
The games will not load ,the 7's keep loading on my pc
by Lois 1 year ago
The games will not load ,the 7's keep loading
by Serena Garrett/ [email protected] 1 year ago
I am unable to collect my Wonder cards on my phone,. LG Stylo 6
by Lindsay Graham 1 year ago
My two Double U Casino accounts that I have had for several years have had all the rewards, status and points deleted and they have made me a newbie. They will not respond to my repeated queries.
by wanda williams 1 year ago
I played the game Friday night , logged off and went back 30 minutes and said " connection was reset" Today is Monday and still not loading. I am on a desktop pc Any suggestions ?
by Larry 1 year ago
Wonder cards do not show when winning some, cannot add them I click the wonder card button at bottom, just flashes the screen,no access.
by Joyce Hladik 1 year ago
It will not open for me to play games. I’m 85years old on my IPad so I’m not knowing how to fix the problem! thanks!
Our users reports indicate that there are no current problems with DoubleU Casino .
If you're having problems with DoubleU Casino too, the games' servers might be overloaded, down or unreachable because of a network problem, outages or server maintenance is in progress. Here are some fixes to debugg DoubleU Casino and solve the DoubleU Casino not working issue:
Choose your device:
100% Contact Match