Is Primus Webmail Down?

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Are you having issues? Provide feedback to Primus by selecting the option you are having issues with. problems reported in the last 24 hours

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Network Issues


Recent Outage Reports

Looks like mail is being released now.

by CI 3 months ago

Also, my email address is magma as well.

by CI 3 months ago

Email not working and no messages in webmail since Saturday May 28th. Dashboard shows all is good??? Have been on hold with primus for over an hour. Seem to be able to send messages as I sent a test message to my gmail account and it went through.

by CI 3 months ago

Can send email in outlook but not receive. In webmail also nothing comes in since Saturday, May 28 2022. [email protected] address

by Eva Andras 3 months ago

email not coming through; not showing in webmail either

by ra 3 months ago

I can log in on some but not all devices. However, even if I can log in, my messages are not being sent nor have I received any. Thanks [email protected]

by Robb Roy 3 months ago Server Status

Response Header
HTTP headers carry information about the client browser, the requested page and the server status
HTTP/1.1 200 OK
Date: Wed, 09 Feb 2022 16:08:28 GMT
Server: Apache/2.2.3 (CentOS)
X-Powered-By: PHP/5.1.6
Cache-Control: public
Connection: close
Transfer-Encoding: chunked
Content-Type: text/html; charset=utf-8

DNS Records
DNS Resource Records associated with a hostname

The DNS is up.   We have tried pinging There are no DNS Issues detected!

Type Name Value Class TTL
A IN 43200
HTTPS Encryption
HTTPS Encrypted.
Is Primus safe?
Yes is Safe according to Google Safe Browsing
Response Time
The website responded in 0.14 seconds.
The size of the HTML webpage is 19.43 kB.
Text compression
Webpage is not Compressed: The filesize is 19.43 kB.

How to Solve Down or Outage Issues

We have tried pinging using our servers and the server responded on time, indicating that there are no current problems today.

If is down for you too, the server might be overloaded or unreachable because of network problems, outages or a website maintenance is in progress.

If is UP for us but you cannot access it, try these solutions:

  1. Do a full Browser refresh of the site holding down CTRL + F5 keys at the same time on your browser
  2. Clear Your browser Cookies and Cache
  3. Fix DNS problems by Clearing your local DNS cache to make sure that you grab the most recent cache that your ISP has Location Map

  • City Markham

  • Region Ontario

  • Country Canada
Markham latitude: 43.879 longitude: -79.2638

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