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📋 40 Recent Outage Reports
Didn't like not receiving any respons online on non delivery however great mobile customer service by Typhaine.
Incredible customer service.
I did not have any trouble going through the return process.
It's always nice to reach a kind, caring human at customer service!
Christian was helpful, clear, and was able to respond to my requests efficiently.
Despite a long wait on the phone to get through to a person, Christian was able to quickly resolve a change of payment method to my order.
I still have not received my order, after two months.
Ross was very helpful and displayed excellent customer service.
J’espère que cela est réglé par Lorenzo de Needen du site commerçant.
You wash them twice and the shape is gone...
Lorenzo has been a great partner!
3) I had to wait 6 weeks to get 20.
After many, many orders placed at NETENDERS / NTEXTIL / WORDANS (all the same company), we're moving our business elsewhere.
He was very courteous and helpful.
Christian was exceptional in managing my problem.
Product was not conform to photo.
Some of them I did have to return to reorder because it was a bit big (only because I had sized up after reading the reviews).
Well it is cheap and you know why.
Despite never receiving my package, which is quite annoying Lorenzo from the customer service was quick to answer, very nice and managed to get me a refund!
Christian from customer service was able to promptly help me and sent me a replacement shirt!
Really reactive and helpful!
What a pleasure it is to be treated so well by Christian and customer service.
I was unable to access customer service on line so I phoned the number Christian assured me there was not a double order for ID: T94977 for which I received a second shipping notice.
J'ai envoyé trois courriels à Wordans, mais ils n'ont pas encore trouvé mon colis.
Thorough and on top of it... thank you Christian so much for all your help!
You were a pleasure to work with.
Je n'ai toujours pas reçu ma commande, après deux mois.
The delays have a HUGE impact on small businesses and their deadlines / turnover and then to not have any communication or transparency is UNACCEPTABLE.
He provided clear guidance on how to obtain a tax exemption and the necessary steps to claim it.
I have emailed three times to Wordans but they have not found my package yet.
He was polite and seemed to understand my situation, I gave 4 stars only because I'm waiting for my next credit card bill to make sure I haven't been charged twice.
Christian was very helpful to get me back into my account, after losing all my credentials. WTG Christian.
Thanks to his prompt and thorough support, my exemption was approved within a day of submission.
Overall I've had a good experience purchasing from Wordans and their customer service rep (Christian) was easy to communicate with, polite/pleasant and met my return needs.
But Christian kept me up-to-date and resolved the issue. Thanks Christian!
It was during the holidays And the postal strike, so I took awhile to get done, otherwise would have done 5 stars.
Suite à un double débit de Amazon Pay et une situation Kafkaïenne et un jeu de pingpong entre Needen et Amazon.
And it breaks my heart to read that there's people waiting for 1500 Euros worth of t-shirts!!
I purchased a few hoodies from Wordans and I am pleased with the quality I received.
I reached out with some questions and was promptly assisted by Christian, who was incredibly helpful.
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