Are you having issues? Provide feedback to Willhaben by selecting the option you are having issues with.
If Willhaben.at is UP for us but you cannot access it, try these solutions:
I can not log in
But it is 100% the right login, cause I have a passwort-manager...
In the meantime i bought something with PayLivery and after 1 hour I was logged out on all devices and now I can't login cause of "no known combination of username/password"..
Of course there are many nice people posting because there's good people everywhere but you can find some of the most annoying, entitled and selfish people selling and buying junk in Austria.
I contacted the willhaben and they said they can't do anything, that they were not responsible for what people selling.
I made a Announcement for my Laptop and put a URL-Link in it (from geizhals), so that people can have a closer look to my laptop specs..
I communicated with them on several occasions because they blocked my account without any explanation and when I requested an answer and assistance all I got was ignore.
They have absolutely the worst customer service I have ever encountered in my life.
Then it discriminates foreign people by disabling their country telephone codes. Oh, you need support?
Be very careful when you buy something here, you are on your own risk!!! No one helps you!!!
Sehr schlechte customer support no sms code in foreign countrys the worst of such online shops i have encountered.
Prepare to meet with the *worst* Customer Service in Europe; you'll be lucky to have a support ticket replied to by email after 15-20 business days!
This website discriminates foreign countries by blocking their IPs automatically.
After almost a week they said they need proof that im not lying a requested a video ... never experienced like this.
And the last one: they did't even block that scammer seller.
They charge you a fee as an insurance incase anything like this happens and then just ignore you and don't react to any emails or messages and of course you can't contact them by phone at all. Ripoff.
Bought almost new product, condition was good upon recieving, could load its battery fully but i couldnt turn it on so i texted the seller, tryin to find solutions etc.
They are using the monopoly that they have on market with rudeness, arrogance and disrespect.
Sold something in January 24 and was informed a few weeks later that it was damaged in the post, today is the 26th April and I am still waiting to find out whats happening.
They are completely unfriendly and disrespectful of the users.
You pay for a service to protect you from getting scammed or if something goes wrong with buying or selling.
Now I can't login, can't confirm my PayLivery Order and can't message people back...
First they asked for pictures of packing and conversation, which i sent them but it wasnt enough or lacking etc.
A user from Austria reported a problem with Willhaben : login