Is Vodafone Down?
Are you having issues? Provide feedback to Vodafone by selecting the option you are having issues with.
problems reported in the last 24 hours
🛠️ how to resolve vodafone.ua down or outage issues
If Vodafone.ua is UP for us but you cannot access it, try these solutions:
- Do a full Browser refresh of the site holding down CTRL + F5 keys at the same time on your browser
- Clear Your browser Cookies and Cache
- Fix DNS problems by Clearing your local DNS cache
Contact directly for Support
Contact Vodafone on Social Media
📋 33 Recent Outage Reports
Site does not open in Chrome or Edge browsers from Latvia -- found the issue on several different PCs. Meanwhile, site opens fine on Firefox Сацт не открывается с Хрома и Эджа из Латвии -- проблема зафиксирована у нескольких человек. При этом почему-то открывается с Фаерфокса
I told them ALL PHONE NUMBERS THAT I'VE EVER USED and THEY EVEN ACCEPTED TWO OUT OF TEN, but unfortunately I DIDN'T PASS THEIR SECURITY SYSTEM!!!
This is why I need to wait another 24 hours after creating a new request AGAIN but this time using email with photos of my documents, This time I was upset to the point I just wanted my physical SIM back.
DISGUSTING customer service. HORRIBLE mobile data.
Vodafone has changed my tariff price three times in the past six months without my consent.
This level of service is completely unacceptable.
Absolute piece of shit, its an actual joke, i get speed lower than stone age people had, please go cut off your lines and maybe people will be happy for the love of it.
A bunch of clowns who can't help to recover the SIM card.
Tons of chat with support and: we don't see blocking from our side, also we don't see that your is using you line.
Refund is impossible go to police if your want, we will do nothing.
Another problem with promises: "Pay for one year as a service "a year without fees" and get one month free.
Since then for 10 days in a row I was contacting support desk, and they had opened several tickets (a sample ticket for ref: 1-700173723421), and closed them unilaterally stating that "customer has successfully added esim", which was not true.
Take money, renew tarrif and just disable whole line frim operator side.
USELESS for calls and texts because they don't work. Don't waste your money! They are horrible!
This customer service is a joke.
Thank you, Vodafone for affordable roaming for Ukrainians! I really appreciate it.
I even tried to buy an additional one, but even then the OTP, sent to my alternative Lifecell number, did not match (poor QA work).
On the help desk was the response: "It is not possible to return money".
Seems only possible to take money for service without any help or service.
I repeatedly explained with screenshots, that I am getting an error on my Iphone 14 Pro, but it did not reach their ears, and they kept closing tickets without attempting to solve my case, in the end recommending buying another QR-code.
No calls, no sms, no data, nothing.
I phoned to support in a minute, but an operator said my request was closed already!
The IP that I get from Vodafone is also in a "scam list" so I have problems when I send email and visit my online bank - my Swedish online banking site is not working due to "Scam warning" refered to the IP number from Vodafone.
So I went to the office again, bought a new Q-code again and created another request and as I was said it would be processed to the evening.
Second time for a service "year without fees".
And the only option I am left was creating another request and waiting for another 24-hours to get another call back.
In many European countries, I have 10GB of internet at the price of my domestic plan.
Never use this operator in Ukraine.
I was a loyal customer of UMC/MTC/Vodafone for years. 21-May I have requested to switch my number from physical SIM to eSIM, which operator has confirmed and disabled my physical card; and then I tried to use a valid QR-code, purchased earlier.
Moreover, during my conversation with a support agent, they simply closed the chat, which is an absolute sign of disrespect towards customers.
When I contacted support, no alternative solutions were offered to resolve the issue.
They took money for "Additional services" which I never ordered.
This is a scam.
Vodafone not working? Report a problem you're having
‼️ Outages Happening Right Now
-
Jul 09, 2025, 02:34 PMA user from Romania reported a problem with Vodafone : app
-
checked 1 minute ago
-
checked 5 minutes ago
-
checked 9 minutes ago
-
checked 11 minutes ago
-
checked 23 minutes ago
-
checked 23 minutes ago
-
checked 30 minutes ago
Alternative Sites like Vodafone.ua
Site Excerpt
uk - City Kazanka
- Region Mykolayiv Oblast
- Country Ukraine