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📋 27 Recent Outage Reports
Tried contacting them for a full day now, since before office hours until now. No phone number either.
So in the end the price of the dress doubled.
The dress I bought is just perfect.
Helthjem contacted you,I sent 5 emails ,no one is getting back to me.
They refund the money of the product but not of the delivery.
Bought item last Saturday which has not yet been packed.
Now I finally managed so return the packed bur they still charge for the first shipment - this is not refunded.
Instead, just a notification that the order had been shipped.
Det medfører heller ikke riktighet at dere opplyser om evig lang leveringstid i ordrebekreftelsen.
THERES NO ONE RESPONSE ON MY EMAIL. im really mad 😩.. u keep telling sent email/ all the receipt/transaction/ i already send treres ZERO (NULL)response i get! no Answering FRON COSTUMER SERVICE.. is this u handle your costumer?.. i buy jakket for 2399kr.. returning only for the wrong size.. and u keep telling me wrong order #.. i will not spent my time keep asking u. If im wrong!. Really disappointed.. my last online shop never more.!!
God forbid something happens to your order,I know now no one will be there to help.
There is no telephone service and mail responses are only once in a day and with every response the answer is I can cancel your order!
I have been trying to contact customer service , if it was possible to send my package as I am going on holidays soon. Ordered it on tuesday !
Never received it.
I did not exchange, I returned the product.
Contacted them again immediately after. Still no response.
They reply below saying it is not charged, but I have proof in my klarna and email from them!
Repeatedly emailed them to amend, then cancel an order. No response.
The dress was packaged well and the brands are good at the store, it's just a shame that delivery is so expensive.
Rask levering, og vesken er perfekt.
The dress I ordered was what I was expecting and delivery was fast but delivery abroad (to Finland) cost a lot and I also paid customs duties on top of that.
Although I have mentioned in every e-mail , don't cancel my order.
I work at customer service too and we always do little extra for customers in emergency.
Varen er fortsatt ikke sendt til tross for lovnader om at dette skulle følges opp.
Villoid has major logistical challenges combined with unresponsive customer service.
Very good experiences.
Awful awful customer service.
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