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🛠️ how to resolve verymobile.it down or outage issues
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📋 30 Recent Outage Reports
After checking the marks of privacy policy, I face a blank page several times.
Also the service is poor. AVOID THEM!!
A me è riuscita al primo tentativo ma sicuramente è complicata.
I would leave 5 stars if customer support was easier to get ahold of.
They need a live chat for customer support, not just SMS or phone calls, both of which require a working phone with active service.
I paid for activation and an eSIM, and the charges went through quickly and smoothly.
Tutto ok tranne la procedura di verifica del documento d'identità.
I had to get a new number because I could not contact anyone in Very Mobile's customer support team.
Finally it was solved by turning off the auto translate from Italian in the Chrome (PC).
Identification process took so long.
Gli step by step facili da seguire senza recarmi su una filiale.
Awful customer services….
The support representative was rude, and they hung up repeatedly when they heard me speaking English.
Acquisto facile, assistenza clienti efficiente.
No manager to speak to and all very hard to understand as not a uk call centre… dreadful experience, would not use again!
I signed up for the 200GB eSIM plan, which was incredibly cheap at only €9. 99/month.
They are scammers.
Only gave one because there is no zero!
Personale gentile e disponibile.
Sometimes internet freezes!
However, when it came time to activate the eSIM, it wouldn’t work.
Instead, they charge you hidden fees, for example, if you have 4 euros leftover in your account after your purchase, they will take that 4 euros too without any explanation.
Iys connected but nothing works for moments!
All robots… all say the same thing….
They refer the comments on this site and say they provide excellent service.
Le istruzioni per la procedura dì passaggio a Very sono chiare e facilmente fruibili.
La ragazza del call center era preparata e gentile.
On time friendly driver excelling service thank you.
I tried the Edge and chrom browser on PC and chrome on mobile and the problem was the same.
Despite their marketing being entirely in English, when I contacted support, the experience was disappointing.
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