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📋 39 Recent Outage Reports
And in perfect condition!
Service was so good, we ordered again after a few days.
Order 2 bones and i got just 1 and the rest of the products were very bad quality honestly dont use this webiste!. there´s so many other websites you can find good deals.
I visited two different postal service points, contacted the company’s customer service for assistance, and reported the return to Klarna.
At first, on the 5th of July, the order could allegedly not be delivered, as DHL informed (via tracking app) that "consignee was closed" (at 2pm, in an office building where reception is open until 9pm! ) and the order would be returned to sender (unusual: as a rule, if and when the recipient cannot be reached, a second delivery attempt is made, or recipient is notified of the delivery attempt via a postcard in the postbox).
Customer service replied that this was most unfortunate, but according to their tracking the order had been duly delivered the night before at 10:24pm, and suggested I check with the neighbours.
I ordered a little 'Trixie' trailer for my dog.... perfect!! Thank you TinyBuddy!
I like discounts they have sometimes .
Too bad transport was 49 kr for an order of about 300kr.
I kept getting two different prices for one of the items.
I'm happy and regularly order from Tinybuddy for my 3 year old Shihtzu.
I received a personalised straps completely empty!
I ordered the customized K-9 straps and during their order their system apparently wiped the text.
A winter garment for my dog was ordered in the beginning of winter, now it is almost two months later and I still have not received it.
Everything sounds great. Just made the order.
Never had any problems buying a dog food.
Super fast delivery, high quality products and when needed to change a dog clothing size it worked perfectly in a smooth way. Really recommend it!!
I responded with the explanation that there had definitely been no delivery, due to the area consisting only of office buildings, that there were no "neighbours" around that late, that DHL did not deliver that late, etc. and asked them to recheck their return packages.
i got my order late, and the wrong items.
The company sent me a return form with a barcode that didn’t work.
Always the firts site I look up when buying something for my pup.
Nice experience so far with Tinybuddy.
I ordered the Kurgo half hammock for my dog and it is the best thing ever.
Great products, fast ship, superhappy with everything I bought from tinybuddy.
My dog was barking and with stomach pain all night just because had a very bad quality treats from this website . Aint worth it !
Now the company is directing me to handle the issue directly with DHL, essentially outsourcing their own problem to the customer, even though they charged a return fee.
The website was easy to navigate and the payment process just as easy.
The product return turned out to be impossible.
Wide varieties, lower price and correct deliveries.
There was a bit of a hiccup with DHL but Tinybuddy handled the problem efficiently, and I always felt supported as the delivery was sorted.
The next day, I informed Tiny Buddies customer service accordingly, clarifying that no delivery had taken place, as DHL does not deliver that late, at least not in our area.
Let's see how delivery and customer satisfaction will follow.
The funnies thing that no one from the company who was processing this order wasn’t surprised that the straps was empty!!!
Nicely packed and helpful when reaching out for costumers service.
It took more time than I wanted to spend on it, but it finally worked out.
The website was a bit tricky.
To let people place orders with this kind of unreasonable delivery time is not ok, better to remove the item from the selection if you cannot deliver within a reasonable timeframe.
Fast shipping.
My order arrived really quickly!!
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