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📋 40 Recent Outage Reports
Then I started to receive invoices with different amounts and when I was trying to talk with some responsible either at the store or at the kund service, they couldn’t help me. So unprofessional.
Price is double compared to the other ISPs. Router is complete crap.
Scamming practice: TELE 2 came into the secured flat without authorization (according to the company I rent my flat from).
Even though I wasn't satisfied with Tele2's customer service in the first place I was afterward contacted by Tele2 and had a detailed talk about the incident that was the reason for my bad review.
Always polite and helpful and never once had bad service or unpolite staff when I needed to call.
The support can only handle simple cases.
Not worth keeping Tele2; I'll switch as soon as the binding period is over.
However, I recently received a mail and decided to call customer care for clarity, My God!!!
I went cross the street and join Telia and closed my account with tele 2. Yeees.
I have order a breadband (router and simcard) on 2nd.
The person I talked to was very kind and professionel and I have now changed my mind about Tele2.
IAM happy because my wifi works very well everything I need I get without any complications of networking can use google, YouTube and others social medias.
Tre offers basically the same at a much better price.
Tv program är under all kritik. Bara repriser.
Devices get IP address through DHCP, the led lamps are blinking but the program does not come through.
I have used them in Russia and are totally fine with that matter anyway. See my point ?
When I call customer service they are rude & very incompétent to deal with and they hangup on you.
I always use wifi so it didn’t make sense.
It was impossible to contact them.
At 12-15 pm to get some help with my account I encountered by young Swedish guy.
The waiting times are much shorter and the team is helpful and reasonable.
I have always had the chance to negotiate with Tele2 in terms of broadband and it has so far paid out to be a loyal customer.
The tele2 TV and radio signal suddenly stopped via LAN cable, although these work through wifi.
The unlimited plan that we signed for our company is limited to 50gb a day and then you get a blocking on the data.
Worst customer support I have ever received, just sent me around between there different department were no one could fix our internet.
I had to ask her if she was really a customer care person because I have never had this kind of experience with customer care from tele2 or any other company in sweden .
The personal at the store tried to full me offering me a “ family packet “ and when I asked if there’s something I had to do they said no everything is fixed and they would manage it.
Thank you Tele2 and Fredrik for being positive solution oriented even though it was a "tricky" situation for both part.
Do not ever buy their services through door to door sales because you will be told false promises.
He was unprofessional mean and he was not nice and helpful at all when I asked him about his name.
Often loose connectivity between WIFI devices (each can go to the internet, but not to each other...
I have called with the company I rent the flat from who told me in first instance that TELE 2 would be the only provider.
Please make it all happen. Thanks.
They explained that they had a operation disturbance which was not viewed on their website and no information to the costumers about it.
However they have failed to provide me with internet service.
I have a family plan with tele2 with four different users.
She even ended the call at me without proper goodbye, or asking if I had further questions or finding out if she solved my problem or not, I mean, you know the usual customer service procedure.
They have billed me twice for a total of 2 900 kr before the services kicked in.
I don't know why there are so less reviews with all of that are located on that matter here no matter how you will put that ?
Scam Company, The unlimited plan they sell is not unlimited. no information by seller or on the agreement. after signing a 24months agreements 3 days ago the costumer service on phone could not cancel the plan and advised to go to the a store.
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