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📋 46 Recent Outage Reports
I can get on wed-side but it will turn off after a while and I have to sign in again.
cant call anyone
phone cannot call out i get a recording #19
Internet connection
Spectrum.net will not launch so I can't pay my bill. Too late to mail a check by the due date. What's the problem??
Can't get on the website spectrum.net to pay my bill.
This company does business illegally - advertises rates that are nonexistent - and does not credit the customer when outages exceed their guarantee.
When I told them I was getting only 150Mbps, and that I get faster internet with 5g T-Mobile service, I was left with answer, "and did you complain? ".
Additionally, the process includes a soft credit check, and the reimbursement amount is contingent upon the results of this check.
Returned cable equipment in person 9/26 and requested to cancel cable and keep internet.
I don’t know why rating are so low for Spectrum. net.
You will have to bring it to a USPS store to ship it or a local Spectrum store to drop it off.
For example (I didn't do this), but if you have a roommate that torrents tv shows or movies off of an application, they will send you a copyright claim to your email (do it again and they'll terminate you from their service).
Internet/WiFi is fast but can be expensive depending on what plan you select. .
Then the charged me their old fee of $200.
It's been a year now so finally the got in right.
I said to them "of course you are" because I would expect this company to grab every last dollar from it's customers that they can.
When I requested the policies that determine the reimbursement eligibility, Spectrum refused to provide this information.
States that allow Spectrum to do business this way are also compromising their reputation.
Canceled service immediately. What a total scam.
For one, Spectrum is like Comcast, they will try and overthrow smaller companies offering better Internet and kill off competition.
Spectrum responded that in store representative was unable to remove cable, customer service over the phone is unable to remove cable, only retention services can remove cable.
Spectrum overcharged me for years, the bill kept going up for internet service that kept going down more and more frequently. Constant outages.
Why doesn't Spectrum send an authentication email before creating account?
Also, they did not even bother to tell me the disconnection date or anything, I had to call them again to make sure my service was actually cancelled.
Assured me that cable was back dated and removed and would not be billed 13 days later when payment hit account. It was not removed. Back on hold today.
Spectrum then billed for cable.
I expect Spectrum to honor their advertised promises or provide clear and upfront information about all conditions and limitations.
Spectrum gets lots of bad reviews... well deserved.
They kept giving me the runaround, putting me on hold, sent me to "customer retention" department.
Long story short, he was again gaslighting me, and presenting me false facts about the spectrum service.
The last couple of years Spectrum has sent me emails.
Redesign Spectrum TV remote functions.
We are a local general contractor in Jackson, WY.
The customer service agents are completely useless and supposedly can't remove the charge.
They also have cheap phone plans but I don’t know how it works yet.
I try to contact Spectrum to please make them correct the info so I dont recieve emails but I can only talk to a bot.
Yes, Charter was charging me an exorbitant rate for crappy wi-fi, and I had just paid my bill.
Its always shocking to encounter large companies that prefer to do business dishonestly.
Signed up for gigabit service in November with their new $49 new service fee.
I was told that this only applies to NEW customers, so the current existing customers who have been with Charter are pretty much shafted on this promotion as I wanted to bundle my Internet with 2 lines of their mobile service that I have for myself and my son.
Spectrum claims to offer a phone buyout program up to $500 per phone, but this is far from the truth due to numerous hidden conditions.
But spectrum promises 300/mbps and delivers it with the right gear of course.
The customer is never priority just offers to take more money as much as they can from you.. .
Dishonest billing and the right hand doesn't have a clue of what the left is ripping off.
Messed up my move.
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Site Excerpt
en - City Ashburn
- Region Virginia
- Country United States