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I had a problem with the shipping, but the customer care helped me out efficiently. Very satisfied!
The delivery was tricky, but the nice people at costumer service made everything work like a charm!
Thank you for everything, keep doing such a wonderful job in such a perfect way.
I wont be paying the import fees so will now be returning the goods which will be difficult as UPS have them. Horrendous experience.
I am very satisfied with ur service. 😊 Especially I am so impressed when I wanted to send one item back.... just logged in, click click and the I got a Retour document! Just perfect!!! Happy to know u!
With a skirt, a dress or pants, these shoes make you look great!
They have given my returns fast and easy refunds so far and I'm very happy with my experience of this company.
I am sure, that I always can get a perfect service and excellent product from this online shop and customer service!
Edit 13. 01. 2021: issue was resolved and refund issued. Edit 7. 01. 2021: Spartoo replied several times after the accident.
BE AWARE.
The quality is there, you will keep these shoes forever!
I was sent the wrong items from the seller and now I will have to return them to the seller paying a hefty return label.
Received a request for an extra £70. 73 for import fees from UPS after paying £312 for my goods.
I'm impressed and happy with Spartoo.
As usual, Spartoo is a completely reliable and trustworthy website.
I have ordered Red Wing Classic Brown Moc Toe boots (Rfznm. 7476641) on 24th of September.
Of course, you need some time to make them comfortable but, after 2 weeks of wearing them (with big socks) they now fit perfectly.
One of the best things about leather insoles is that even when you wear the shoes for hours (I mean over 8-9 hours), your feet or the shoes do not stink.
The unresponaiveness was probably a matter of holidays, however the swapped product without explanation relies at the responsibility of the partner.
The item arrived promptly and I loved it! Thanks spartoo!
Although I had to return the item I bought, everything was done very swiftly. I was very impressed.
My first shopping experince from Spartoo and I am thrilled.
The AS98 shoes I love the quality style and workmanship.
Returns not processed within 2 months, tons of mails written without answers.
The fast email notice makes me know the process.
I don't use many sites other than Amazon really, so I'm happy to have found a trustworthy site with fast shipping, good prices and great products. Would use again!
I find them fast helpful and informative!
A pure catastrophy, I would give 0 stars.
Customer service and she was really helpful.
Even with 2 returns everything was great! I even called.
The Spartoo provides sensitive service.
Fast delivery! Even faster returns! And all very easy.
And fast delivery service.
After reading general complaints regarding the Red Wing Moc Toe boots, and after searching about the actual size manual of them, I have decided to order my actual size for boots (41 EU). It fits very well.
As soon the goods I bought was received, I was notified immediately. Good work. Keep it up.
Please deal with my questions and provide me with a return label. Thank you.
Make sure you read the SMALL PRINT where this is clearly stated.
Spartoo is my favorite online shop for shoes!
Everything was on time, the shoes that I order came perfect and I will probably shop more from Spartoo because they have very good discounts and great designers.
I found by Spartoo my seam shoes, at a great price.
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