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A proper travel company that sends tourists to Turkey regularly should know about this and inform their customers.
The pictures on the website are photoshopped, compared to the real life.
Make sure you have a debit card avaliable.
I contacted sunfaktor and they helped me get a refund from the hotel so I could book another one with wi-fi.
We bought only our flight from Solfaktor, because we found better options for the hotel with lower price on Sistaminuten.
Solfaktor is just a software engine that searches and combines hotels and flights.
Pictures of the rooms of hotel are real..!
The Car rental company will force you to bay extra ensurrence before you are allowed to pay with ex. Visa. (after I payed approx. 200 euro extra it was possible to use my visa card???
When I checked us in on the flight 32 hours before departure, and gave passport details, including the expiry dates, all 5 of us were accepted.
We could just as well have booked flight and hotel ourselves, probably at a lower cost.
We loved our stay in Constantinos the Great Beach hotel, wounderful employees, great service, strongly recommended.
When I got to the hotel, they had issues with wi-fi and I was there to study, so it was quite a serious problem for me.
I booked a really cheap vacation which was nice.
When we arrived we found that the hotel consisted of many 2-floor buildings, the top one had a balcony with sunny sea view and the lower apartment's balcony was facing the inner "pedestrian" street in the shaddow – very nice.
After we ordered without car rental we got a link to a website with many car rental companies, but they all had stupid disclaimer "we accept debit and credit cards, but not debit" (yep, contradiction in one sentence! ), so this was a no go.
After 3 months our money was returned to the bank account.
TFS airport is literally crowded with car renting companies (just look at the map! ), including ones with plain and simple terms, cheap no-questions insurance, get-full-return-full terms, no no-debit-card bs – so we went with them, booking in advance on their page helped saving time, one can even rent a car while waiting for language to arrive.
It was a bit hard to find out what exact type of room we had, because we couldn't find the exact name on the site of the hotel, and I wasn't sure if we had carry-on luggage included.
Regarding the my hotels voucher booking at Casar Palace Guesthouse. i had a bad experience.
Thanks for easy booking and your nice website.
There was an option for (an expensive) car rental (with overly complicated terms as debit cards like visa dankort not accepted, return car with the same fuel level) but no indication of whether the company offers transport from airport to hotel and back, which was very strange.
We bought a trip me and my family to go to vacation, in the page they had pictures with huge pools and activities,but when we where there,the pool was empty, and the only pool was available,was full of dirt!
Received an SMS refering to an email with an itinerary change that I never received.
In the summer we were going to travel to Krete, but our vacation was canceled.
The customer service was great, fast replies.
I am looking forward to coming back again in February next year.
The company did not inform us in advance, that Turkey has an obscure rule that requires a passport to be valid for min. 180 days on entry.
We had a early flight and need to leave before early breakfeast was possible, when I at 22:00 asked for 2 banans for my pregnant wife instead the allready payed breakfeast next day, they said sorry we cant supply with that.
In the airport in Hamburg, my 75 year old mother was then denied access to the flight, because her passport was only valid for 150 days.
I am a bit wondering if it would have been cheaper to book everything myself separately.
The trip was very nice, we had no problems with the reservations or the flights.
This hotel is convenient with beautiful beach, daily entertainment with yoga, walking tours and cave tour for free.
Thanks for a joyful stay and calling me before the trip to Cyprus.
Everything was as expected and as described during the booking. Fx.
We where told to leave the car with 65% fuel in the tank on return (how do you messure that in a Fiat 500?? ) Im thinking a nother way to earn money.. (A person who rent a car will have to fill in more fuel than needed to be sure that there is no extra bill from CENTAURO. ) Why dont they just "say" full tank recieve and return?
The rooms had ants everywhere even in the bed!... Mold in the bathroom..
The hotel and the rooms were different as was shown in the pictures, more bills were used than expected.
We really feel like we got scammed twice!
Fint fra start til slut. Alt var som beskrevet. Fint hotel til prisen.
Criptic messages and the customer service (joking????