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My partner and I worked with Rafaella Ferrari (Agenzia Immobiliare RE/MAX Service Group) in December 2022 and January 2023 to purchase a vacation property in Genova.
For them 1star is enough.
Bad service ever. in here most of the employees are uneducated and mannerless.
She was always professional, responsive, and helpful - going above and beyond to help us navigate the challenges of being foreigners buying property in Italy.
So, if you have a chance not to go with RE/MAX Italia go with any other Real Estate Agency but not with RE/MAX Italia.
They promised me 4 times that someone will call me during the day. But, it's 1. 5 half weeks passed, no one called me back. 4.
Remax, are you selling the apartment or not?
She asked EUR 3500 for the agency commission for their service and what I get was only text from the whatsapp, she never responded to the phone call.
She even helped to connect us to English speaking friends and colleagues to put us at ease.
Be attention everyone about their traps.
If you see the selling price of property in their website, and try to bid for a lower price, they are very well trained to induce their clients to bid for that price set on their website.
Not all the operators speak English. 2 times I've been rejected by a non-English speaker operator. 2.
Unbelievable experience,dealing with undecided sellers but finally transforming a nightmare into a dream come true,warmest wishes to Franco Sabatini from Ancona agency,a true professional,highly qualified,will definitely recommend.
I sent them 2 times an email requesting the details about the advertised apartment which is located in Via Melchiorre Gioia 64...
I wanted to view a property and made contact with remix. it Michele caramia replied asking me if I knew the apartment was rented.
I happened to use their service to buy a property, the agent named Valentina Cinquemani was scarcely avaiable when I needed to call to talk about the follow-up.
What is this even supposed to mean?
We would definitely work with Rafaella again! Grazie mille!
The advert specified apartment rented, so why asking me again?
She induced the clients into bidding for a higher price in order for her to get more fee commission from the selling-price of the property.
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