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📋 40 Recent Outage Reports

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Simon Stuart 2025-02-23

In common with many others here, we will be ceasing any involvement with this utterly inept bank.

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Stuart EPW 2025-02-23

What should have taken 7 to 14 days took over a month, The local branch pointed us to the business team who pointed us to their processing team who then gave us incorrect information and seemed to be going on a "go slow" or something.

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Xenoark 2025-02-23

No, they removed old one with no access to account to make payments and now setting up access for new one which takes to complete how long? they don't themselves that...

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Avril Galbraith 2025-02-23

Was doing a transfer in they emailed me to say contact my current provider as something wrong however turned out rbs did not give my current provider my Nat ins numbernumber which I gave them to open up the account. So far not happy. mistakes being made and phoning them is a bit of a nightmare.

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Stuart EPW 2025-02-23

Poor processing time for updating the account.

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Hannah F 2025-02-23

Now I’m being told I have to go into branch in person to close it down, taking time out of my day and off work because of their stupidly limited opening hours.

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Hannah F 2025-02-23

Despite having tried to close it several times through the app and being told it was closed, it still hasn’t closed and it’s continued to charge me money.

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Ravi 2025-02-23

No money is safe here, no one listens, no response from senior management, no, no and no.......

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J McLean 2025-02-23

I have been with RBS all my life I am now in the process of moving all my accounts elsewhere.

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William Alexander 2025-02-23

A very worrying time for me and fighting cancer which they don't seem to care about.

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Thomas Arensbach 2025-02-23

I have been asked to submit proof of ID and address twice, all cleared both times.

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Gavin Whiley 2025-02-23

Honestly the worst website known to man. if you finally manage to login then its a lottery if it will continue working , generally crashes once you've entered 20 payments... and no mobile app.. in 2024? if it wasn't for the hassle of leaving and a couple of loans I'd be gone ...

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Andy C 2025-02-23

Takes hours to get a response.

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Hannah F 2025-02-23

I’m extremely cross as I’ve never had to do this to close a bank account before and i keep having to top up the bank account by a pound or so every month to keep it in credit.

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Carl Thompson 2025-02-23

Trying to report a fraud (after debit card being stolen)to this organisation is a joke.

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Andy C 2025-02-23

Very poor customer service.

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Stewart McDonald 2025-02-23

Total disgrace, been waiting 2 days for somebody to phone back regarding a scam I got money taking out from my account.

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Thomas Arensbach 2025-02-23

The accountant submitted the required proof of registered and trading address back in November, and I'm still being chased with request for further information.

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Rod Lee 2025-02-23

I assumed it was a fault with my card and tried another bank's card which let it through, until I spotted a flaw.

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Nigel Mckee 2025-02-23

We have 5 accounts with them I’ve never ever experienced service this bad the reviews are shocking.

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Simon Stuart 2025-02-23

My partner and I have both had cause to raise complaints in the course of the same day, about two different things, which has to be some kind of record.

C
Charles Selley 2025-02-23

Asked why do I have to register an existing account every time I open the app ...

J
J McLean 2025-02-23

Little support or help recovering the 600 loss as they don't work with that merchant.

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Andy C 2025-02-23

A simple task such as ordering a cheque book can take up a whole working day.

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Paul Nolan 2025-02-23

Ordered cash, went to pick it up and refused despite having same paperwork used for a previous withdrawal.

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Stuart EPW 2025-02-23

No joined up thinking and no evidence of good customer service.

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Judith Bennett 2025-02-23

Not bad but now they have taken the stop off my card which will kick in on the 9th March so I guess I can lose a lot between now and the 14h February and 9th March. 3 weeks so at least another 2 or 3 kgs.

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Cobblers 2025-02-23

I wish I'd have read the reviews before getting a business account.

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William Alexander 2025-02-23

I am at present stuck in Cyprus without any money, not receiving my treatment, and unable to travel due to being too ill.

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Hannah F 2025-02-23

Tried to open this account to get the rewards - no point, never got the rewards despite meeting requirements .

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Cobblers 2025-02-23

Well, what a surprise, yet another awful British company.

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Nigel Mckee 2025-02-23

You would think someone would try to sort this major problem.

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Nigel Mckee 2025-02-23

Been waiting for RBS to sort out a complaint since 27 th December,I totally fail to understand why this has not yet been resolved.

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J McLean 2025-02-23

Had Fraud on mu account this bank was shockingly useless.

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Thomas Arensbach 2025-02-23

I started application November 18, 2024 and as of today (January 17, 2025) the account is still not opened.

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Lisa 2025-02-23

They condone bad arrogant and condescending attitudes.

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Andy C 2025-02-23

On another high street bank it’s just a click on their app.

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Stewart McDonald 2025-02-23

I then said "I'm glad you find it funny" his rs collapsed and couldn't apologise enough, I said to bloody late you're getting reported.

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Stewart McDonald 2025-02-23

They're worse than useless, plus last week I was talking to somebody and when we ended the call he thought I was away and started laughing about how things didn't go right when I couldn't be bothered filling a form in.

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Judith Bennett 2025-02-23

You would think so at least but no RBS stopped my credit card despite me telling them I was relying on it for food.

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Site Excerpt

Rbs.co.uk Site is Down, Is Rbs Down?
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HTTPS Encrypted.
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The size of the HTML webpage is 51.79 kB.
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Welcome to Royal Bank of Scotland. Our extensive personal banking products include bank accounts, mortgages, credit cards, loans and more. Visit today to see how we can serve you.
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Rbs.co.uk Location Map
  • City London

  • Region England

  • Country United Kingdom
London latitude: 51.5113 longitude: -0.079212