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My husband went to a Bankomat to get cash out.
The bank provides poor customer service (waiting for one hour and above, to make a simple action), no cash at the banks' branches, high fees, application that its not working/blocked, Asking unnecessary documents (my second bank didn't request any documents).
If you block your card in the ATM, even if the bank is open, it's impossible to retrieve it.
Gallen today As I had a problem logging into my E-Banking.
Costumer service zero - 0.
How can he receive his salary? Another bank agreed.
How should I have an Iban to be possible to receive my salary for now?
I am very low tech but he did not make me feel inadequate in any way.
We tried called the "24 hours Notfall Nummer".
Rudeness, misleading the customer, lack of professionalism, lack of respect for the customer and any ethical standards.
The photoTan thing is stupid and makes things so difficult.
They even inform me via an email that my bank account is going to be closed within one month, no explanation was given (not that I need) but the bank's action is unprofessional and shady.
My experience with Raiffeisen bank is terrible.
Thank you UBS for opening a bank account like a normal bank should do.
I do not understand why people like this bank or why it is ranked as the best bank in Switzerland. Thank you but NO!
I had an occasion to go to the Raiffeisen bank in Vadianstrasse St.
A friend who moved to Switzerland couldn't open an account because he didn't have a fixed work permit, just a seasonal work permit.
The bankomat got his card on a saturday afternoon.
It's all so slow and old school.
Im glad there are another banks like UBS that opened the account for me with no problems.
Thank you raiffeisen for declining to open a bank account for me, after I said im here for 3 weeks still with daily contracts and in 1 month i would have a long term contract.
I am writing about the Polish branch of the bank.
Lickily mt husband has other credit cards from other Bank and could pay some restaurant bill.
Super difficult to use, confirmation emails and numbers take ages to arrive.
The only good thing is the "happy hour", everyday between 10:00-11:00 you can exchange money in a good rate.
The worst bank I have ever dealt with.
The delightful young man who incidentally spoke very good English was so helpful and solved the problem for me with patience and politeness.
If you buy something with your visa/debit card, the balance will be updated after ... 3 days.
Hard to go to an online bank, hard to use it.
A user from Switzerland reported a problem with Raiffeisen : app
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