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problems reported in the last 24 hours
🛠️ how to resolve postepay.it down or outage issues
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📋 19 Recent Outage Reports
I don't recommend depositing your money.
They took the money out of my account and placed a hold on the transaction. now that eBay has cancelled the order and the order wasn't successful postepay doesn't want to return the money back to my account.
I made a purchase online and my account was pre-autorized.
Long story short, I cannot make payments online because I can't get messages on my phone from Italy which is absurd.
When I return, I will definitely sever all ties with your bank.
Can you imagine, I can't withdraw money with my passport because my wallet was stolen in Rome.
Got in touch by email, got in touch by message and got told that the only way of changing my associated phone number is to go back to Italy and do it in person at the post office.
I call the Italian Postal Service toll-free number and, after almost an hour, I finally get through to a support person who tells me that the card is blocked but does not know why.
The clerk advises me that if I urgently need to make the online payment, I should then open another Postepay card at a cost of about €20. 00.
Decided to do a postepay when on holiday visiting my family in Italy.
I went to their office to make a complain they said I should called numero verde.
A terrible bank with terrible service and terrible employees.
I mean, I'll starve to death if I don't have a card?
It has a very weak customer service, their bad system does not solve the customer's problem but they themselves create problems ,and when you call the green number to solve the problem no one responds. That's not a bank.
an Italian fraud with 15EURO!!! yearly charges for practically no service and 2 euro for what is so called "Bollo" an extra made up TAXATION in digital affair and the worst is that everything is legal!!!
I call the Poste Italiane toll-free number to complain that I was not notified that my card had been blocked without notice.
Very frustrating banking system.
I had to associate a telephone number to be able to open the account and gave my English number.
Back in my office I take another half hour to make the card change in the website where I was to make the payment which finally goes through.
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May 19, 2025, 03:55 PMA user from Italy reported a problem with Postepay : app
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