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📋 40 Recent Outage Reports
Now as I do not reside in Germany they should take care of the matter and contact me even via email that they do have.
They lie to people and never never trust the things that counselors tell you.
An employee wrote wrongly all my data, then for few weeks I had to go to the office and ask what’s going on and they always told me that “tomorrow everything will be fixed”.
After few months they sent me a letter that they could not understand the new IBAN.
I've had a positive experience with Postbank's online services.
After that i must pay for they sending post to wrong adress i call them and again confirm my adress.
My poor old mum waited for half an hour in their (dis)service hotline only to be put on hold again for another half hour without them helping her in any way, shape or form.
Credits by this bank you can forget even small one cause they doesnt have resources i heard they close people accounts without reason if they doesnt have good sum on account.
The worst bank ever... ever! Worst customer service.
I called and had to wait 25 min. on hold.
Avoid this laughable institution at all costs.
This is the worst service, experience and worsr example of Deutsche Post.
It really was as bad as this sounds.
Worse bank with the worst service. Unfriendly staff. no reply to letters.
Only goal of those scammers is to get hold of your money using any calculation and legal limbo possible to squeeze out every penny.
Fantastic (English speaking - Andre) personal customer experience in the Mautitiuskirchstr 3 branch in Berlin.
The employees also told me about compensation of few euros, that wasn’t even funny, because I waste much more on the tickets to go there!
Now I must wait for a letter to arrive to reset my account.
After writing a review on Google maps I got a comment from the bank to write to the support.
I need a receipt of a bank transfer for 6 months and no way to get it out of the system.
Their system discriminates (aged) people who are not good with digital technology.
You wait ages at the telephone or in filiale and when someone finally serves you, they don’t address your issues and just answer that they can do nothing for you.
I asked now almost a year ago to transfer what is in my account and done in person and flight back to Hamburg thus also spending money.
I’ll probably need to get the activation pin for the pin sent to my home address about 4 times as it’s only valid for about 5 minutes after it finally arrives in the post.
Long waiting time. Unprofessional staff.
This is a tremendous downside for a bank because when you need support with your money, you need it fast and precise, and they have none of those characteristics.
The people working there should be replaced with efficient staff.
Their staff look like frightened rabbits who avoid giving any straight answers.
For MONTHS I have been exchanging physical mail with them.
Everything arrived in the UK within 2 weeks.
Excellent service.
The worst bank in all World, because of this shit of bank i pay too much money !
If I could I would choose zero.
Who the hell thought their online presence is modern? It's a joke. Embarrassingly bad.
I’ve never experienced such an antiquated and backwards bank from a technical perspective.
Money transfer to Postbank went quickly and smoothly.
The advantage they used to have was that in Germany they do offer to open an account even before you have a residency, but I would suggest you to avoid them anyway.
I opened a life insurance and the counselor told me you get annual interest and whenever I want my money back after 15 months, I would get whole of the money.
They didn't transfer the money what i pay to another facturas and didn't inform me that they have fall system and at the end i pay lawyers cords ... from 18eur now i need to pay 174eur !
I think this is actually not a bank, it's a punishment: unfriendly and incompetent where one of the two would be bad enough.
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May 19, 2025, 11:15 AMA user from Germany reported a problem with Postbank : app
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Apr 09, 2025, 11:03 PMA user from Spain reported a problem with Postbank : app
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Site Excerpt
de - City Frankfurt am Main
- Region Hesse
- Country Germany