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problems reported in the last 24 hours

24 hour clock ⏰
Most reported problems

Something else
93.2%

Website
6.8%

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📋 41 Recent Outage Reports

A
Arslan Zafar 2025-05-10

Playht Studio is not opening, why ?

R
Reviewer 2025-03-17

Fast forward three weeks, and I noticed that I still hadn’t received my refund, plus my account still said it had an active subscription.

L
Layal 2025-03-17

Give lame excuses to not show up multiple times.

E
Eva 2025-03-17

The audio generation process has major flaws, including random words and sentences being added that have nothing to do with the original content.

L
Layal 2025-03-17

Their policy states that you get 100% refund if your not satisfied. Good luck in that.

R
Raja Mohammad Zishanullah 2025-03-17

The service is incredibly slow and plagued with frequent errors, making it nearly unusable.

C
Chris Bentley 2025-03-17

I provided it 4 different files all of which were over 45 minutes, the longest being 2 hours, and yet it failed every single time.

E
Eva 2025-03-17

This ended up wasting a significant number of characters, especially frustrating since the plan isn’t actually unlimited (which I didn't know before I hit the limit), and the bugs remained unfixed.

L
LiChien Hung 2025-03-17

I've been using this website for years. It's been great.

E
Emmanuel S 2025-03-17

Exactly one year ago, I upgraded and paid $348 for voice credits and still have a large number of credits to use.

S
Serif Meric 2025-03-17

Unfortunately, my messages to support go unanswered.

T
Tarun K 2025-03-17

The service is really good.

M
Mrs O From Stanmore 2025-03-17

Unfortunately, this has resulted in the unnecessary consumption of my remaining character balance.

M
Mustafa Voice 2025-03-17

The only hint was a small asterisk (*) next to the word "Unlimited," which no normal person would interpret as a significant limitation unless explicitly explained.

L
Layal 2025-03-17

if you decide to not continue because their so called instructors don't show up to any sessions.

J
Jenny Latifa 2025-03-17

I didn't get a response after two days via email.

C
Chris Bentley 2025-03-17

I wasted numerous DAYS trying to get the high fidelity voice cloning to work.

R
Reviewer 2025-03-17

At this point, I’d thought my refund had already been initiated, so when the rep started asking questions such as ‘What didn’t you like about our product? How can we improve it? ’, I didn’t mind answering since the customer service experience had been pleasant so far.

J
J L Pope 2025-03-17

Play. ht has by far the best voices.

J
J L Pope 2025-03-17

The instructor wasn't available to come into the studio to record, so they wrote scripts for us to have play. ht read.

F
Fedlu Siraj 2025-03-17

Their policy is clear: refunds can be requested within 24 hours as long as your usage is under 5000 characters.

S
Sneed 2025-03-17

Doesn't even allow you to make or download audios on a free account.

T
Tarun K 2025-03-17

I got human like voiceovers.

S
Serif Meric 2025-03-17

Every time I click “Cancel” I’m directed to contact support for cancellation.

M
Mustafa Voice 2025-03-17

"I recently purchased the Unlimited Plan from PlayHT for $100, expecting exactly what was advertised: unlimited access to generate voices.

C
Chris Bentley 2025-03-17

I reached out to customer service and they said they would do it for me, however, 48 hours later and they have yet to tell me it is complete and now are completely ghosting me. "Hey!

M
Mustafa Voice 2025-03-17

Paying $100 for a service marketed as unlimited, only to hit a hidden limit after a short time, is not just unfair—it’s deceptive.

J
Jenny Latifa 2025-03-17

I contacted customer support 40 minutes after they charged me, and their refund policy states that if you contact within 24 hours you're eligible.

T
Tarun K 2025-03-17

Also the support is too great.

J
Jenny Latifa 2025-03-17

So I contacted them via chat bot.

J
J L Pope 2025-03-17

I will definitely use play. ht for any voiceover needs I have in the future.

C
Carla 2025-03-17

To be honest: the fact that I am dealing with Germany gives me peace of mind, they are trustworthy and keep their promises. I couldn't ask for more. Thank you.

E
Eva 2025-03-17

Most of the time, support couldn't even confirm whether the issues had been resolved and simply told me to regenerate the audio myself.

M
Mrs O From Stanmore 2025-03-17

I contacted customer service, and this was the response I received 3 days ago "Hey!

E
Eva 2025-03-17

First off, their "Unlimited" plan is not actually unlimited, you have to contact support just to find out what the real limit is.

J
J L Pope 2025-03-17

I did a big project with this service where I replaced a teacher with play. ht narration and it sounded amazing.

F
Fedlu Siraj 2025-03-17

If you're curious about the quality, check out my course created using their voices with the title "Master Gmail Course: Beginner to Advanced" on Udemy —it truly showcases what they can do!

L
Layal 2025-03-17

They never answer you back, and they only reach out to you once you dispute the amount , stating they will refund if you drop your dispute.

R
Raja Mohammad Zishanullah 2025-03-17

I purchased the unlimited plan on Play. ht, expecting a reliable and efficient service, but my experience has been far from satisfactory.

S
Serif Meric 2025-03-17

I’ve been unable to terminate my AI voice subscription with them despite multiple attempts to prevent it from auto-renewing.

E
Emmanuel S 2025-03-17

Play. ht has abandoned WordPress users completely.

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Site Excerpt

Play.ht Site is Down, Is Play Down?
HTTPS Encryption
HTTPS Encrypted.
Is Play safe?
Yes Play.ht is Safe according to Google Safe Browsing
Response Time
The website responded in 3.10 seconds.
Pagesize
The size of the HTML webpage is 39.28 kB.
Text compression
Webpage is Compressed: The filesize is 39.28 kB.
Site description
#1 AI Voice Generator with 206 ultra realistic AI voices. PlayAI is the voice platform for creators and enterprises. See our low latency Test to Speech API.
Headings
AI Voice Generator & Text to Speech AI Voice Platform Ultra realistic AI voice generatorPowerful and Feature-Rich, Online Text-to-Voice StudioEnhance your projects with ultra-realistic AI voicesCutting edge text to speech modelsDialog3.0 miniIndustry leading AI voice productsText to Speech AI VoicesAI Voices in 100+ LanguagesMulti-Lingual Speech Synthesis AnthonyArthurFrankieAaliyahPiaWaylonCarmenLeroyNavyaAI voice over for videos 206 AI VoicesSpeech StylesMulti-Voice FeatureCustom PronunciationsVoice InflectionsPreview ModeAI Voice GeneratorAI PodcastsAI Voice CloningAI Dubbing
Keywords
ai voice generator for text to speech ai voice over