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📋 40 Recent Outage Reports
quick response to call; helpful responder; helped me make changes I wanted.
Thank you Roger for all your help and guidance!
Always answered quickly and get through to extremely helpful, friendly and knowledgable people representing Paragon.
Rare to find banks offering five year bonds these days, so good on you Paragon.
The advisors are so helpful, quick to answer the phone.
She has guided firmly to completion on a mixed array of standard and complex deals.
I expected a lower rate but it appears that you reduced my previous interest rate.
Excellent response.
Also great interest rates.
I have cancer which is now imminently terminal and Scott really helped me sort out my finances for which I am terribly grateful.
I would like to write review for your staff member Scott- who today went above and beyond to help me.
Combined with competitive rates for saving.
Although to be fair, Paragon Bank's pricing is market leading.
I find this bank easily accessible when phoning.
Always patient when I was slow on the computer.
Internet site also comprehensive and easy to find account and product information.
Same day response to my query.
Dreadful procedures and protocols.
I have been with them for years with either my own account or dealing with family members' accounts, as lasting power of attorney.
Excellent.
It’s taken 3 weeks of emails and phone calls to help change my nominated account, all the time I am loosing interest as unable to deposit in.
Excellent 1st class service every time and very quick to respond to your request.
Clear and easy to open an account. Very impressed.
Very helpful and really speedy support. Excellent 🤗 Patricia.
ALWAYS prompt in answering any calls and invariably friendly and knowledgeable staff.
They are super polite, courteous, very friendly, patient and efficient.
Scott was not only sympathetic but so helpful.
If rates continue to be above the miser high street banks then my future custom is guaranteed.
Helen Mountain has supported our business with glowing colours.
Will be changing my investment bank, which is a shame as all the staff I spoke to where very pleasant and tried to help.
Very good but new cash paid yesterday went against previous investment.
Found everything simple to do.
It makes life so much easier to allow internal transfer between accounts for initial deposit.
Roger Churaman was extremely helpful with my most recent Paragon case.
Your colleague, Emma, was wonderful talking through my query patiently and empathetically with a listening ear. Utmost thanks to her.
I had mixed up my user and password but luckily, I was given a link to get a clue to the correct words.
User friendly, even old users as long as you use easy to answer and remember security questions.
So simple to get onto web site, easy to move around accounts and complete instructions all so simple beats visiting a bank like the old days.
Such support warrants commitment from us.
My client was looking to Re-Mortgage their buy to let property and Roger was on hand to assist along the way.
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