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📋 40 Recent Outage Reports
Pb, no password is implemented for new machines meaning that this printer was already used and configurated by another client.
Waited for the goods for over 2 weeks only to find out that they had canceled my order completely!
With these regards, I do not understand the advantage of the premium account at all! 2/ OZON has clear problem with the quality aspects as the online support is responsible for claim process.. this is to be separated.
Ha ha why would I pay 60 pounds excess baggage to return a case that is broken.
The order was canceled as I could not receive it on time. 4/ I was really amazed with the online support, as I was abused by operator Yana of ‘cheating’.. & I was said that if you do not like something ‘you can receive ! your money! back’. 1/ I pre-paid the order with agreed delivery and, finally, needed to justify myself not knowing what for and why.
Made 2 order.
Whoever packaged the books clearly did not do a good job, knowing that this box needs an extra tape because the books are heavy and they will be tossed around all over from Russia till they make to the final destination in the US.
1st : A rather expensive HP printer.
Ordered some clothing and it arrived on time .
After 1 month still cannot receive refund so i asked credit card company to cancel payment.
Bought new suit case - by the time I got to the airport in Moscow the handle had ripped off.
Moreover they did not publish my comment (which was negative & positive) under the product so other people will be aware about their return policy and about the quality of the product.
He was delivered, but with a delay.
I'm curious to see how they will refund the money.
I try to chat with customer service - for return procedure they ask my personal information - copy of passport!!!
Please avoid this fake seller, fake store!
If you are new to Russia, then I must tell you that you NEVER wan't your order shipped with the state postal company.
Placed twice order with them to deliver books & toys for my son.
This is cheating site - I was order eight books but received one incorrect book.
Provides fake sale of new consoles to get people into their shady marketplace.
I ordered myself a phone in this store.
Decided to return a faulty product (a chocolate).
In the books pages were missing, interactive toys were broken & faulty.
They assured they will call back. By bye for ever. 2nd : i ordered toys for christmas And 2 days before delivery sale canceled. Avoid ozon. Never ever use it.
Tracking was available and customer service was friendly . Will use again.
Third order was shipped to wrong address and lost.
Good marketplace .
I am client from 2017 and was happy with their service and I mistakenly thought there was a trust between me and the company.
Had an order with this company a while back.
Total waste of time.
Not the best service that I have ever used.
Such a shame, as I have feeling that was dealing with dodgy & dishonest retailer.
They offer a courier home delivery option at a reasonable price for when you have the big orders.
Delivery to the US was quite fast (via DHL), however the parcel arrived half torn, books are falling off.
I try to understand sometimes things can go wrong, so i was ready to accept it.
Support does not want to help you anything.
Both delay with delivery for more than 1 week.
I had to wait an extra 2 days.
Everyday, I would receive a message saying that the delivery had been rescheduled for tomorrow.
Very disappointing, especially when you are paying for a delivery and it is not just free of charge.
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Site Excerpt
ru - City London
- Region England
- Country United Kingdom