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📋 40 Recent Outage Reports
My experience has been great.
The team at the Maidstone Clinic were friendly, helpful and professional.
Really good experience with Optimax.
Great customer service.
Ms Tahmina Pearsall who undertook my surgery, spoke to me throughout, played music and put me at ease. Thank you.
The reason I gave 5 stars is for the amazing staff Moses who greeted me with such a lovely smile and demenour every time and the opticians and surgeon who took such patience to answer my million questions.
On top of this the doctor and staff have been amazingly helpful, friendly and considerate, all appointments have been very efficient, and they were willing to change my treatment on the day of surgery in order to ensure as much safety as possible.
I recently visited Optimax Manchester Clinic for laser eye surgery, and I couldn’t be more pleased with the experience!
The surgery was quick and trouble free.
After +20 years of wearing glasses it's so great to be free of them.
I've recently finished my aftercare sessions with Optimax's Southampton Clinic after undergoing their LASEK eye surgery and I can confidently say that their treatment is the closest thing to miracle medicine I have ever seen.
Right from an initial consultation I had utterly superb service and my eyesight is now perfect after 30+ years of glasses and contact lenses.
He explained the whole procedure as he went along.
Post-surgery, the follow-up care has been exceptional — the team has been really supportive, ensuring I was healing properly and addressing any concerns I had.
The procedure itself was smooth and quick, and my vision has improved dramatically.
Thanks to Optimax, I now enjoy clearer vision without the need for glasses or contact lenses!
If Andrew is looking after your produre and care package he will ensure everything runs smoothly.
Would recommend the surgery.
I had LASIK eye surgery at Optimax Finchley Road, and the whole experience was fantastic!
The staff were incredibly friendly, professional, and reassuring throughout the process.
I couldn’t be happier with the results—highly recommend Optimax to anyone considering laser eye surgery!
All questions answered even when they sounded silly!! .
It was a smooth process from the decision to go ahead, signing the consent forms followed by excellent post op care.
Optimax in Belfast was recommended to myself and all I can say is they did not disappoint!!
I had bilateral multi-lens replacement surgery on 18th December 2024 & couldn't be happier with the results.
And also a coffe/tea machine in the waiting room, as you generally always need a friend or family member to bring you in and they have to wait for hours so a drink would go a long way.
wow what a service.
I was very nervous and was worried before the procedure, but the staff were amazing and gave that calming effect out which in turn relaxed me and actually it wasn't nowhere as bad as I thought.
I had lens replacement and have been so pleased with the results.
No one at any time pressured me into having it done and actually made me think long and hard about the surgery and if it was for me. Professional service. Thank you all.
Staff were all great and helped explain everything clearly.
Excellent before during and after at the Birmingham U. K. branch !
It was Nicola that I mainly dealt with, she was very helpful from start to finish and very pleasant to deal with.
Everyone has been so friendly, accommodating and very thorough and professional too.
I was able to make a decision in my own time and had time to reflect before going ahead with treatment.
I would recommend optimax to anyone.
I’d highly recommend Optimax to anyone!
Only things that would improve the service would be blinds in the waiting rooms as the sun beams through and as you are there having an eye procedure that doesn't help and can cause some discomfort.
I thought I could have the £8000 lens replacement to help with my vision, but in the end it was not for me for various reasons.
Very nice and friendly staff.
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