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Ik zag een paar advertenties, open bank gemakkelijk snel goedkoop, nou ... dit is allemaal niet waar ik raad niemand aan om zaken te doen met deze bank ze zijn onbetrouwbaar op het gebied van communicatieadvertenties, dus een slechte keuze om ze je te laten beheren geld wees gewaarschuwd!
Furthermore they also write this within their own contract.
Now for activation the symbolic amount transferred a couple of days ago was blocking the account.
As a ln EU expat I obviously can't have any of those.
The interest on the Welcome Savings Account is great.
Received a mail 2 business days later that my document was invalid without reason, so they closed the account.
However legally, an email is sufficient.
My money disappeared from my account without no tangible explanation, The customer service is slow and unprofessional.
I advise anyone who wants to keep their money to stay away from this bank!
But the experience is quite the opposite, the UX of the app is terrible.
The App and website need a lot of improvement (GUI) but it's improving.
I was a little suprised by all the bad reviews.
Then my pre-paid credit card is blocked after every 2 or 3 transactions.
Opened an account a few months ago.
If in doubt, I’d look further.
Not possible to open an account as a legal EU expat in the Netherlands.
I saw a few advertisements, open bank easy fast cheap, well ... none of this is true I do not recommend anyone to do business with this bank they are unreliable in the field of communication advertisements so a bad choice to let them manage your money be warned!
On their advice I opened a new account with another document, this time I chose for instant verification with a videocall, took less than 10 minutes and it was done.
When the account was opened after I uploaded my id card and transferred the first money, they needed more information (for example tax papers).
Human agent was friendly and efficient closing the account.
Long wait time for call centre.
This Open Bank cheated me out of €1000 and made no effort to make amends or at least apologise.
I opened an account with them because it is completely free!!
Automated call centre doesn’t have good language understanding causing further delay.
Also, please make the interest on your savings account EASY VISIBLE !!
The worst banking experience ever.
After several complains about their security I tried to cancel my account completely.
Open Bank seems a modern digital bank.
Awful experience using this bank !
Disadvantages: it takes many days untill transactions are reconciled with the balance and for international transfers its an absolute black box.
The system requires a Dutch ID or a residence permit to. open an account.
Funny that the portuguese branch of openbank, where I am from, does not let me open an account because my tax residence is in the Netherlands.
The process is lengthy but if you follow the instructions, not a problem.
When opening an account for 1 person, the symbolic amount should also come from another account for ONLY that person.
Opened an account via their website which was fairly easy and straightforward, made a small deposit and uploaded my documents.
They have a very prompt excelent sms system for payments you do with your regular bank card.
The organisation is very chaotic though.
I just wish they add English language to Netherlands in their app as it is only in Dutch now.
I refused and now they won't close the account and delete my personal information.
I wanted to open an account for a prepaid debt card. No income needed.