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📋 40 Recent Outage Reports
Just want to know If your loafer are a large fit.
Auf der Website ausgewählt, zur Abholung im Markt angeklickt.
The material I was looking was not available in the initial big pack I ordered, however the manager arranged more me at no extra cost, smaller packs of the same quantity. Well done.
A nice gardening table.
Staff very friendly and polite, all the time was willing to support my requirements.
Very helpful staff answering all my questions and showing me where items were located in the store that I needed to buy.
I don’t know if it’s a German approach where the customer is always wrong, or a simply language barrier.
But it turned out that the delivery didn't include lifting the countertop upstairs (For 79€!!! ).
They are services are arrogant and do not know what customer service is.
Complete opposite of Hornbach.
I sent email , and the Obi representative does not bother himself to reply my email after one week.
They do not abide by it and after ordering say there is no fixed delivery time frame.
It only took me about 2-3 minutes for the transaction to finish.
It was available on OBI site but, unfortunatelly, not deliverable to Belgium.
The employees were very friendly and tried their best to help me resolve my problem, but unfortunately, the management refused to refund a delivery.
OBI deserves my hard earned money; Hornbach does not.
The Obi representative promised the installation after 5 weeks. 4 moths has passed, and I don't have a kitchen yet.
OBI has clearly showed by their behaviour that they don’t want me as their customer, which I’m happy to do and go to any other baumarkt in Berlin.
I'm usually a 41 and wish to know the internal footbed measurement please.
Last time I was able to pick up my order just about half an hour after placing it online.
Never had any problems, plus the pickup time has improved recently.
They left the boxes and kitchen pieces at my home for two months and till today they could not install the cabinets for 2x2m kitchen!
I switched from Hornbach to OBI and YOU should do the same.
Nach einer Stunde die E-Mail mit der Abholbereitschaft erhalten.
My shopping experience online with OBI is good.
I use the "pick up" option quite often, since I live within the 15-minute walking distance from an OBI store.
An der Tür noch fünf Minuten gewartet, dann bezahlt und Ware mitgenommen.
I went personally to OBI Markt Parsdorf to order a countertop with my own measurements and holes for a sink and a tap.
All in all a perfect experience.
Or to pick it up myself in the shop, but in that case, it doesn't make sense for me to pay so much money for the delivery.
The delivery window indicated for online purchases is of no significance.
No experience yet!
Though I got the new lamp broken by itself, OBI refunded me on time and even replied to my message fast as well. Fast delivery.
We made appointment with hand worker considering the worst case scenario of the delivery window indicated, but still it wasn’t good enough.
easy to buy online and to find the counter for pick up, everything was as promised, friendly and helpful employees.
Pick-up was very smooth and staff was very helpful and friendly.
Hornbach believes it has the RIGHT to take your money; whereas, OBI works to EARN your money. That's the difference.
Everything fit together properly and was easy to build, which took approximately 30 minutes to build.
After about half an hour I was notified that I could come and pick the order up at the store.
I ordered a kitchen on 20 May 2023.
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Site Excerpt
de-DE - City Frankfurt am Main
- Region Hesse
- Country Germany