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Transactions to new ISA and transfer of interest to my bank account was all done efficiently and quickly.
When prompted on this fact they unashamedly claim it can be anything up to 0. 1% - Wow!
With an impending ISA maturity reinvestment options are late to appear and supposed to have a loyalty rate for customers to stay with OakNorth.
When they do arrive they are 0. 01% above the rate given to a new customer!
I just hope it is going to be simple when I come to withdraw funds next month!
Simple app, easy to follow, easy to add new accounts.
I tried opening an account with other banks, but Oak North much simpler than the rest and of course offered a much better interest rate.
Good interest rate and advised in Good time to reinvest into another account..
Just shows how much OakNorth think of their customers.
I would certainly recommend OakNorth to family and friends.
Easy to open an account and competitive interest rates. What’s not to like?
It was slightly complicated, but they were clear and simple to understand and they sent the necessary correspondence out quickly.
I was given plenty of notice that my bond was maturing and information about how to reinvest it.
The rate of interest dropped with effect from 20 February by 0. 25% in line with the Bank of England rate cut.
Cannot fault your service, encouraged my children to use you.
Informed of changes and interest each month.
I had a slight problem with my password at the beginning but that is ok now.
The dashboard on your website is very easy to understand.
Consistently good interest rates.
The interest earned each month makes it very easy to check if I am on target to stay below the £1000 tax threshold.
Competitive rates together with clear and simple communication and processes make this bank a pleasure to deal with.
It was all done online and was very straightforward.
I find OakNorth easy to deal with, admittedly through the app.
Communication is very good and easy online access.
Will be ringing but I am working and your opening hours are only until 17. 00hrs you might consider working members who cannot contact your customer service and stay open until at least 19.
Some others banks/building societies have not yet done so, so competition wise, OakWood are not quite as attractive.
They always give good rates of interest and loyalty bonuses.
I also liked that I got a good rate of interest for my new investment as I was already a customer.
Easy joining process, above average interest rates, what's not to like?
Really loved having my savings with OakNorth . They have a fantastic .. user friendly app and their communication and rates of interest are always on point .
The speed in which they dealt with my issue was very good.
Interest from previous savings transferred.
Excellent communication no problems on occasion there was made contact and sorted in 2 minutes!
The whole experience was straight forward not like other companies I have tried.
Prompt feedback to requests, and execution of maturing accounts.
The savings rates are very competitive and they keep me informed on how my investments are progressing.
Good communication re ISA comming to end of term- very easy to sort change going forward. Very good communication.
As an easy access account it does exactly as it "says on the tin" which is very helpful.
I am not particularly au fait with IT, so this was great for me.
Competitive interest rates.
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