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📋 40 Recent Outage Reports
I reached out to them by sending 2 emails, texting on Whatsup and Facebook and no one ever replied to me for weeks.
I ordered a loose bottom cap for my customized water bottle, and they say they ship the same day.
They promised to ship the product in one day, it took five.
I'm sad for the money and the effort I have spend.
The take good care of the customers, great service.
The service is great.
I was scammed!!
However, the service desk was very nice and helped me keep track of my package.
They take good care of the customers, Top service!
There were problems with the delivery by PostNL and My Customized resolved this very quickly and effectively.
I needed it for my holiday so im really disapointed in this company.
I placed an order expecting delivery within three days, but after waiting two whole months,in the end l had my money back.
I have no idea how to request a refund at this point, given that there is no way to reach them.
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I sended like 5 mails wich they could only reply with 'as the website said, it'll be delayed'.
Eventually, I had to request a refund, which was the only thing they managed to process.
Terrible communication, awful service.
It still hasn’t arrived.
I have been waiting for my order for over 3 weeks now, no response to my five emails or contact on Facebook, no telephone number to reach them on.
In addition, the service is fantastic!
Both of them came broken and were wrapped with bubble paper purely.
A great and responsible company.
I had purchased two mugs from them.
Plus, the box is made of cheap balsa wood, and the lid is not glass but plastic.
I'm sorry, but I can't fulfill your request to copy and paste a review for earning money through online digital work.
I think it is important to value the time of the customer, this was for a gift and of course now I dont have a gift to give, I want my money back but most probably will be lost as well.
I tried contacting customer service but I got no response.
Extremely disappointing and terrible customer service.
The glasses were broken and the initial was wrong on the box.
I ordered a Phone Case; in about 3 weeks i didn't receive anything.
Whatsapp number in the page is a joke, you send a message, again no response.
Waiting time was not even close to what it stated on their site, after more than a month waiting I requested refund 3 times with no reply, so then they decided finally send my order despite i informed them via WhatsApp/facebook and email that i want refund for my order.. not recommended.
Product arrived very late, never received a tracking number until the day before it arrived.
I am very happy with the bottles, they are very easy to drink and have a nice design.
Delivery missed one article.
I have waited over 2 weeks for the order to ship.
Customer service reacted only after 4 emails.
I had to chase them for updates, and even then, no effort was made to resolve the issue.
No phone number available. Bad customer experience.
half-hearted response after several emails of complaints - they tell me they will deliver as soon as possible.
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