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I finally get through to someone on their chat page, who at first sends me a random DHL link saying it was ordered (this was a lie), then said he couldnt find my order, then eventually found my order and said it was in stock.
Wir kaufen alle an verschiedenen Orten, aber Luke kennt seine Produkte.
I was simply looking for a booster I used and I like, I usually don’t respond to the chat bot that pops up because for it’s a waste of time and a sales tool, but I must say this time I’m glad I did, I strongly recommend you don’t buy anything before you chat with Luke, he is the best in this field, we all buy from different places but Luke, knows his products, he is patient, super friendly, very attentive, amazingly knowledgeable, he completely changed my mind, recommended a product that now I’m very happy and satisfied with.
I get my stuff at muscle lab because they have some products that I can't seem to find locally.
However, site communication should be improved for a number of aspects.
A week went by and I still hadnt received notification it was dispatched, DHL's website also said they hadnt received it.
Good products, good prices and fast shipment!
Shipping time and packaging very well done.
Great company!
Order was a double I messaged them to let them know and they resolved it quickly I also got a top notch shaker for my protein!
Excellent service.
Normalerweise antworte ich nicht auf den Chat-Bot, der auftaucht, weil es Zeitverschwendung ist und ein Verkaufsinstrument, aber dieses Mal bin ich froh, dass ich es getan habe.
Always sends you exactly what you order, and quick shipping!
second time using their services from portugal.
Excellent choices, and serious attention to customer !
Luke is your gateway, just start chatting when the chat bot pops up and let his lead the way.
All in all very satisfied!
Customer service team is always fast to respond.
Product arrive on time and pretty fast.
No answer to email and phone number is not usable.
I would definitely order it again.
I recently ordered a product that was in stock, which was supposed to arrive in 1-3 days.
And also thank you for an extra treat you guys threw in there.
For example, it's advertised that one can pay with Paypal, but I always had to pay with credit card because Paypal was never presented as an option during check out.
After i purchase my order they usually get it into portugal within a week. So i'm satisfied.
I then called the number in the order email, this goes straight to voicemail.
Good quality products at reasonable prices .
About 1 week to 10 days delivery to Spain.
Came in quick, everything worked as should, a few extra samples included in the package.
They even throw in some nice samples to try.
I had an issue with a double payment and after flagging it, the team followed up and made sure to refund me the money within a day.
Absolutely no complaints.
A user from Cyprus reported a problem with Muscle-lab : website
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