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My experience overall is outstanding.
The response was incredibly quick, and the team resolved my issue efficiently.
He was incredibly knowledgeable, approachable, and always ready to answer all my questions.
I would say this is by far my best experience buying car insurance online.
The application, claims, and approval process is so convenient and hassle-free.
Now that the final policy was printed, the same scenario of printing out incorrect policy information happened again.
His expertise and support made the whole experience smooth and stress-free.
I am able to get my policies and claims approved within 24 hours!
The Agent Ms.
Maryjoy has been helpful throughout the process.
From start to finish, Jogie guided me through the entire process, helping me secure the best car insurance policy available.
The inquiry was quite a journey at first but Kim handled it well by securing the accurate quote from other vendor.
This is to commend the moneymax team , especially my advisor miss kim fernando who is very knowledgeable to her product offerings and answered each and every questions in a properly manner.
Customer representative was nice and still able help on your appeal.
I just want to highlight Agnes Tampocao, one of your employees, for swiftly assisting me with my concern about the welcome gift.
After 7 months, finally na-receive din ang 2500php E-Gift from Moneymax .
This is my second time applying for a credit card here at moneymax and the approval was fast.
She was able to answer all of my questions and also provided options on which (and why) insurance provider I can go with.
She honored her commitment to call me back within the day and provided a resolution.
I've been using Moneymax for over two years now for my car insurance policies.
Also, huge thanks to Jogie Martinez for always being responsive and assisting me through all the processes.
He showed a lot of care about the welfare of their clientele.
Ms Kim has been very helpful and patient with me, carefully explaining every detail and answering all my queries.
Pat Duico has been very accommodating ever since I first talked to her about the car insurance policy, she answers every question I have.
My application was processed on a Friday and got the e-policy and confirmation by Monday.
Please send her my appreciation. Thanks.
I believe the agent have already received her commission.
He was there all the way ‘til the end of the transaction.
Overall, i have a great experience and this is my 1st time availing insurance under moneymax, and looking forward to do it again next year.
I had an excellent experience with the service provided!
Although the gift is a little bit difficult to acquire, still, I received the gift after a numerous follow up and patiently waiting.
Hopefully hindi ito dapat para sa ibang customer, and this e-gift was due to my application thru their end.
You should hire more people like her who actually knows what she’s doing.
The system was also commendable given that my request for changed of vendor and the provision of lower premuim insurance package were granted.
Transaction was a breeze.
Agent Irene Gamayo - I have been correcting her a couple of times already on printing out incorrect information to my policy such as Effective Date and Vehicle Information even though all documents relating to the vehicle that was required by MoneyMax and her was submitted.
As I said, half-day salary lang ito sa naging work ko from September 2023-March 2024 but iba parin kasi sa'kin ang broken promises and promises kept since I also work for a Financial Institution in the US.
I had a 5-star experience with Moneymax, thanks to my advisor, Jogie Martinez.
I want to give credits to Ree or Maria Rio Rossil Natanauan for being masipag, mabait kausap and mabilis kumilos kasi kababayad ko lang po kahapon 9/12/2023 then yung policy ko narecieve ko na today 9/13/2023 thanks also for being so patience kasi antagal kong sumagot but then she keep following up regarding sa insurance.
She made sure I am getting the best deal for my car. Kudos!
en-ph