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📋 40 Recent Outage Reports
And to add insult to injury, they've been overcharging me on my service charge since April!
Having lived in this house for 20 years and seeing many association managements come and go it appears Metropolitan actively goes out its way not to ensure they do the best for their residents and properties .
I've lived in an MTVH property for 10 years and I can't express in words just how bad it is.
Worst experience ever! Avoid these landlords!
They can't deal with repairs anti social behaviour.
Communication has been abysmal, I have spoken to my housing officer once in seven phone calls made and on that one occasion was greeted with hostility to my query.
Awful customer service and £300 compensation offered for to bathrooms to be re tiles as they are so bad.
The organisation should be shut down and replaced.
We discovered the cladding was unsafe following a fire which occurred around a month after the Grenfell tragedy.
Useless .
I have been threatened with death threats, those that even going far as being bombed.
Hope you're getting used to the warm weather because it's a lot hotter where you're all going... give all our worst wishes to your best mate Jimmy Saville when you see him... in hell.
Completely ignore and fob off repairs even when you send them pictures of your tenancy agreement which states what they are responsible for.
The annual buildings insurance is £460 per flat which is a complete rip off.
What have they done despite there being multiple Police proof of evidence? Nothing!
I called metropolitan Thames valley this evening due to a leaking ceiling while having a bath.
No customer service, repeated emails and calls with no contact back, spoken to like I’m an idiot and they have no care to any complaint made.
The lifts in our building are constantly out.
I agree with what others say about how grossly incompetent this Company is and that you should never buy a property which they manage.
Never solved any reported issue, only increasing service charge for doing less and less!
Bumbling wasters and cluelessness across the board with this lot all trying to cover there backs with cronyism.
Really impressed with their service especially in this difficult time!
Despite confirmation from than that my rent was not in arrears and asking them to stop this daily harassment continued for months.
Completely missing a honest, polite, and human beeing!
They are abusive towards their vulnerable tenants.
The pay is below average and the work life balance is non existent.
The company has gone through so many building managers we don't know who is in charge.
They harass their residents with unfounded threats then don't even reply to emails asking questions.
Appalling service considering my windows are broken, floors uneven, paint chipped, walls not sanded, garden shed broken (extra) grass completely flooded, bath broken, shower tray not correct, kitchen cupboards not fitted properly... can I go on?
Avoid like the plague.
Given 6 days to review the property for snags and that was it.
Within 5 minutes of ending the call, an engineer was knocking at the door and resolved the issue quickly.
Awful experience so far.
Two years on I'm still living in a home which could go up in flames.
They promise you verbal and when you chase down issues nobody knows.
Bought a house shared ownership in Brampton park.
NEVER EVER BUY A PROPERTY OPERATED BY THIS COMPANY.. you literally will regret it !
Stay on the street it’s better than putting up with the bull you receive!
No hot water for 2 days and still.
They refuse to deal with asb cases and leave vulnerable tenants to suffer.
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