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I have been shopping from this site since a couple of years now and I have always had a pleasant experience shopping here.
The variety of brands they carry is incredible, ensuring I can find everything I need in one place.
I contacted customer service after my order was shipped despite my cancellation.
Their offers and discounts are always tempting, making premium products so much more accessible.
Several invoice requests I made where not honored.
But certainly I clearly typed the specific brand and name of the product I was looking for and you sent me the coupon as a reply.
The product selection is really great, but none of the first time user or new to the app discount codes worked.
Agent 2 mentioned a 1-hour cancellation window referring this is stated in the terms and conditions, which contradicts the 14-day cancellation policy in the terms and condition (section 10).
The online ordering experience is always smooth so no issues with that.
They have picked the best of them and easy using.
This is my second order and I’m still waiting to receive items from the previous order which after 6 days are still “awaiting stock”.
Amazing products.
The price reduction is excellent but does not include some brands.
Your request method is not working for me.
I dont understand that when i had already paid for shipping fees and delivery charges why do i have to pay extra to these delivery guys for import duty. This is not my headache.
I was surprised and disappointed about having to pay custom fees for some of the few items that I received so far, as It never happens when I order goods from other companies based abroad..
Agent 4 the latest email says they can’t find my return in the system contacted the warehouse (? ).
Ease of access to products and choosing colors.
Every other thing about your store for me is great.
Then Agent 3 said the terms and conditions about cancellations where about accounts(? ) sent me to a link that didn’t address this.
Only thing was confusing is that in a basket it was a warning that you need to get more products for the free delivery however the delivery by default is charged.
And I'm looking forward to getting my order to Dubai.
Very expensive than other apps , after the comments I wrote I have received that my order has been canceled by excusing that my address not enough.
Then, when I type them in, at the moment of the payment, your system tells us that that these coupons and offers are not valid for the products I am buying.
FOR NEW APP USER U R DECLARING 30% DISCOUNT OFFER BUT U DIDN'T APPLY IT .
You need to make invoices available on your site for customers to access when ever they want.
I’ve been using Look Fantastic for my beauty purchases, and I couldn’t be happier!
Excellent discounts and helpful customer services.
You offer coupons and discount codes to attract customers, looking for a certain specific product.
I hope to modify the Apple Pay purchase method and make it approved because it is easier.
Easy to find what i need and to fill the needed info .
It was a great experience, i loved looking into multi brands without the confusion.
And this is not first time to use this app and to order.
Have an amazing discount not limited to any product or amount.
Overall satisfied with the service and product verity.
Good afternoon, I just made an order for 1900 AED, When I tried to go to my personal account on the site, I found that the site was giving an error and there was no way to go and track my order, the site technically did not allow you to recover the password, register and nothing at all.
Please solve this, to raise the stars in my evaluation.
Very user friendly website and so beneficial for the deals & promotions.
Very disappointed i will not order from this website again.
en-ae