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Arriver le jour de renouvellement je leur ecrit que je demande a resilier car la voiture vas etre chez un garagiste (assure bien sur) pour des renovations. Pendant 6-9 mois. Aucun retour.
L’Olivier m’on ecrit un mail pour me demande de l’info je leur ai dit que je n’etait pas dans le pays et le jour meme je ne roulez meme pas (j’ai tout mes itineraire dans mon calendrier).
This year, it's been 6 months since i'm waiting for them to refund me as i had to advance the cost of the repair.
I took L'Olivier Assurance for my first vehicle in france and the process was very easy and the price is competitive. I highly recommend.
Very helpfull team, easy to use website & personal space works well.
A terrible car insurance with regards to pricing / quality of service.
J’attend toujours d’etre rembourse par leur partenaire Europ-Assistance pour quelque chose qu’ils mon confirme qu’il rembourserai, cela fais plus de 6 mois.
I do recommend this insurance company, particularly for those who do not have been previously insured, they do propose the most reasonable prices on the market.
I applied for French car insurance on 2 November and was quoted a premium, subject to the submission of documentation.
You may get fifty euro discount with the promo code LOA-VKMM53.
Don't use them, they are rude and they try to Bully you if you are not french.
They are pretty fast whenever there's an issue and fairly easy to contact.
Do not contract with this company.
It was recommended to use them from my Immobilier in France.
Their customer service is top and multilingual.
That’s bad enough, leaving without insurance cover (fortunately the car had not been used in the window between 30 December and 6th January).
However I still have not received the RELEVE d’INFORMATION (RDI) which should have been supplied to me within 48 hours of cancellation nor the refund of premiums.
All the service providers need to know that customer service matters, and reviews matter too. Goodbye.
I often recommand this company and i feel like they really don't try to take advantage on their clients.
I am writing here to say that after reading all the reviews posted here, I have decided against taking out my car insurance with L'olivier Assurance.
They sent all the documents very quickly and made my experience of insuring my car a breeze.
Suite a un accident causé par un bus qui reconnait les tords j'étais a l'arret ,l'olivier assurance me rend responsable prétextant que les bus en agglomération ont quoi qu'il arrivent la priorité.
This morning I received a quote from this company.
I received prompt support when I took contact with them, the assistant was also very polite !
Simple and quite efficient way to register and adhere.
I think the price is perfect for the services they propose.
By far the cheapest I found.
They don't answer emails and when you call them on the phone with questions, the lady started yelling at me about their mistake.
On 6th January 2024 a further payment was taken from my bank representing the 37% increase and on the same day I received an email advising me that the policy had been cancelled effective 30 December 2023.
Different persons on the phone everytime you call and no follow up behind.
They keep telling me by phone that they made the payment but i never received the money and they do not answer by phone or email or chat...
I would never use this company!
Even when they don't know other languages they put a real effort to help.
We don't necessarily have the means to spend thousands !
Young does not always mean unconscious.
I chose this insurance to insure my very first vehicle after obtaining my driver's license because it cost much less than its competitors, which cost young drivers more.
This insurrance covers for everything I need and no extra that seems superfluous like we can see sometimes for other inssurrances.
It is very easy to insure your vehicle with L'Olivier Assurance.
I have been satisfied so far (I have already renewed my contract).
Great interaction via telephone when I had a question.
fr-FR