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📋 40 Recent Outage Reports
Appalling service.
And then you make a loan and try to send money to pay for it per month, but because I left the country and moved away, I can't access my new card in order to pay the one bill I have with them and then send me bills with penalties to pay on top of that because I have to be there in person to change my phone number or de-activate the certicode. This bank is a joke.
This bank is the worst I have ever dealt with.
It is a normal account, so there is no reason whatsoever that they would take some percentage from it.
Moved in France, opened account here, start working after one month working got cheque, send cheque for la banque postale, money in account in 3 days, but can't widrawn any money because is blocked, it's my first payment from work and you pigs keep on hold my money, soon I will get my money closing account same minute.
Flew to France to close my account and they still won't let me close my account.
They have ruined my wife and I's holiday back to the UK for our daughters graduation, engagement party and vist to our son and daughter in laws.
Disgusting treatment 😤 blocked my account refuse to reactivate or let me close it.
This is the quality of the FIGEAC branch, 8, Avenue Fernand Figeac 46100.
Their online banking is AWFUL.
Especially since the signed policy states that this account is free of charge.
This shows the mess going on in that bank! and their total incompetence in keeping track of their own customer accounts status.
LaBanquePostale vient de m’adresser une lettre de menace de fermeture de compte et de mise en recouvrement.
I was issued a card from which it is impossible to transfer funds or pay online.
Banque horrible, mauvais service.
I know it was received as they sent back photocopies of the documents requesting a copy of IBAN , details all of which had previously been included, on headed bank paper confirming the already provided information.
Constant problems, the incompetence of the people is crazy, and the 50€ has weirdly shrunk to 48€.
This continued for several years until i had to get my tax file updated for which they wanted to see my statments of account over the previous years.
Three other friends have also been harassed with demands for documents.
I am based in the UK and with the pandemic it isn't as simple as catching a flight to France to sort this out.
Nous n'avons pas regardé l'âge de pierre depuis longtemps, cela valait la peine de demander.
I am in receipt of a small british pension, but just like everyone else, i was paying the usual customer fee every few months which is supposed to cover the costs of statements issued along with other services.
She said she was very busy and I said “for a week?! ” She didn’t like that and was jumping around annoyed about my comment saying as if she didn’t have to justify not calling me and I said it’s a valid question, because I have to pay my Rent beginning of the month and they just take electronic payement.
I've given them everything they asked for. Stay away from LBP. I'm going to sue them.
Impossible de résilier même en respectant les dates anniversaires en plus l'assurance a augmentée de plus de 60% sans accord ni concertation aujourd'hui je me bat pour avoir un interlocuteur.
I bought a Banque Postale sim card.
LaBanquePostale sent me a debt collection letter threatening me of closing my account.
On m'a délivré une carte à partir de laquelle il est impossible de transférer des fonds ou de payer en ligne.
I have been trying to close my account since 7th Oct 2021, letter/email to no avail and all unanswered, my account has been unused for months and I have returned my checkbook to them.
I have lived in France for 25 years now and acknowledge how bad customer service can sometimes be here.
Their website is insane and after 10 hours on line I cannot unblock it. Do BP staff read this? Aider moi.
My main bank since ten years, I never had a problem.
One month later a further request for ALL the same documents. Provided.
Customer service NON EXISTENT.
Aegon sent the lump sum, and the Banque Postale sat on it for three weeks before returning it as it was apparently too large in one hit.
I am simply trying to withdraw my money but unable to do any sort of transfer online.
I used this bank for forty years.
Last month after I asked the employees (who refused to even give their names) for the address of the headquarters to complain about them, they "closed" my account, thus I look for alternatives here.
Their insurance isn’t useful, their card premier isn’t useful neither so don’t let them trick you into getting them.
But this bank is the epicentre of bad customer service.
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May 15, 2025, 11:51 AMA user from France reported a problem with Labanquepostale : app
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Site Excerpt
fr - City Paris
- Region Île-de-France
- Country France