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problems reported in the last 24 hours
🛠️ how to resolve jet2.net down or outage issues
If Jet2.net is UP for us but you cannot access it, try these solutions:
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📋 50 Recent Outage Reports
The app wont let me into my bookings. Other functions seem ok. I deleted app this morning, reinstalled and logged in and it worked. Three hours later I have the same issue as before.
App won’t respond or open on iPad
Trying to pay for a flight on my laptop but keep getting sent back to the payment page! Nothing highlighted as missing
12th Feb 2025 I Have tried to log into my Booking on the app. Its telling me that the booking is currently unavailable to link. This has been going on since September 2024.
I cannot open MyJet2 App
Cannot sign in to manage my booking
Trying to book flights but get to payment page and the price has changed (because of it being such a ‘popular’ flight, even though the plane seating plan is virtually empty!) but even when I try and pay the higher total shown, I get a ‘payment processing’ message and then get thrown straight back to the ‘new total - pay securely’ page. Frustrating - I have tried the app, laptop and work computer, and have the same problem on all three devices. I have explained all of this in detail via WhatsApp but got told that Jet2 ‘wasn’t aware’ of any issues. However, there are plenty of similar reports out there on various forums, so something is going on! Have Jet2 actually received any successful online or app bookings recently?! If not, this could be the reason! IT guys need to jump on this asap … I’m on the verge of going over to the dark side (Ryanair)
Server side error 500 when going to My Bookings
Can't get onto jet 2 website, app not working, I can't read emails
Trying to check in ,when trying to add date of birth only shows 2023 to far in the future nothing previous so myself and husband cannot check in
Trying to make a payment but the page crashes at the last moment
Website will not connect
Saying unable to connect to Internet,needs sorting soon my holiday is tomorrow
App won't open. Was fine yesterday. Hope this a temporary glitch.
I cannot get into my jet2 app. It says I have to have an Internet connection which I have. have asked for assistance many times without a reply from jet2. Very frustrating.
I haven't been able to open the jet2 app for 3 weeks now. It says there is a problem with my internet. But I don't have any problems with my Internet or wifi.
Jet2 app inaccessible for several days. Says check your Internet connection - I have Internet. Have cleared cache and reinstalled, still can't get on.
Unable to login
Jet2 app inaccessible for several days. Says check your Internet connection - I have Internet. Have cleared cache and reinstalled, still can't get on.
Mobile online check-in
The payment page says we are putting through your payment......this may take a couple of minutes so please don't hit the back button or leave this page. It has froze completely. Happened twice.
Trying to book flights for May/June 2024 & get message 'Access denied on this server'. Have booked with Jet2 most years with no problems. I'm not very tech competent, but rarely have problems. Destroyed my longstanding relationship & trust in Jet2.
Unable to check in online. Seat allocations were included in initial booking but online check in will not let me past the page asking if I want to allocate seats. I tried whatsapp help but they couldnt resolve problem they said I would have to check in at the airport! Now I have to queue and cannot use twilight check in. Not acceptable!
NOT LETTING ME CARRY ON WITH BOOKING MY FLIGHTS, IT STOPS WORKING AT ADDING BAGS?
My jet2 app is not working it keeps saying there was a problem. been like this now for a week.
It said wait while we process your payment and timed out after an hour and we had to start all over again.
I have been waiting for a payment to go through for almost an hour and need to use my phone!
Cant access the website
Unable to open downloaded documents, it just goes to preview Thank you Roger Mears
In app message says Oops problem check Internet connection. All of my other apps are working perfectly.
Trying to sign it but showing error. Been like it for 4 data no and need to get my boarding passes for 4th of August
I cannot log into Jet2, it says I have given the wrong details, it does not let me see my downloaded boarding passes and it says there is nobody with those details. I ask to reset my password, but receive no email to do so. :-(
Jet2 app down showing problem to report
When on app the site just disappears.
When searching holidays - the app just goes off ( has this problem for nearly 24 hours now )
Not being able to log onto the app to book a holiday
When I go to search holidays just turns of
Not lauding holidays since update today
website landing page on desktop only displays a list of text, and not any usual Jet2 images
website landing page doesnt display images only lists of text
Download boarding passes unavailable
Trying to book holiday. Get to payment page and won’t go further!
Cannot make a payment for flights. Tried 3 different cards!
Unable to log in or check in online Service Unavailable - DNS failure The server is temporarily unable to service your request. Please try again later. Reference #11.7fa71002.1655247831.aaabb69 GET https://www.jet2holidays.com/apps?utm_campaign=app_promo&utm_medium=MMB_Login&utm_source=Jet2holidays_Website 503
I get an error message when I try to print my boarding passes Our flight is 13th June
Can’t get into airports
Can’t access my boarding pass or email it to my mail account
Trying to book flight, web page decline paymnt
unable to log in to 'my bookings' to check in
website showing holidays that are not available
Jet2 not working? Report a problem you're having
‼️ Outages Happening Right Now
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Jun 18, 2025, 12:16 PMA user from United Kingdom reported a problem with Jet2 : app
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Jun 06, 2025, 12:49 AMA user from Ukraine reported a problem with Jet2 : login
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Site Excerpt
- City Windsor
- Region Ontario
- Country Canada